Customer Development Associate

Customer Development Associate

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

 

The Customer Development Associate (CDA) will support Sobey's.

The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.

In addition, the CDA will gain experience and exposure to business development by managing regional accounts and pursuing new business opportunities. 

 

About You

 

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Job responsibilities include:


* Develop a trusted relationship with key stakeholders, accounts and executive sponsors 


* Maintain and enhance open communication channels with internal departments and customers where applicable 


* Provide timely response to team requests and correspondence with a flexible, results-based approach to resolving issues and determining next steps 


* Ensure the successful delivery of solutions according to customer needs and objectives 


* Inventory and trade investment forecasting for assigned customers 


* Clearly communicate the progress of projects and initiatives to internal and external stakeholders 


* Identify opportunities for process and sales improvements and collaborate with others (as necessary) to execute 


* Operate as the lead point of contact for assigned regional customers 


* Contribute, when required, in situations, projects, and activities not included in other principal accountabilities to assist in the accomplishment of business objectives 


* Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback

To succeed in this role, you will need the following qualifications:


* Bachelor’s degree


* No required sales experience needed  


* Self-motivated, takes initiative and learns business applications quickly 


* Proven ability to manage multiple projects at once, paying strict attention to detail and adhering to deadlines 


* Strong organizational and time management skills 


* Ability to communicate, present and influence effectively 
Ability to problem solve and develop creative solutions 


* Analytical thought process and proficiency with Microsoft Office Suite    


* Excellent verbal and written communication skills 

Preferred:


* Experience in sales or CPG

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