Assistant Customer Development Manager

Assistant Customer Development Manager

Job Description

Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®.

At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. 

Settling for just any role isn't you, and it isn't us either.

Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference.

Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands.

In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide. 

About You  

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. 

Job responsibilities include: 



* Develops, implements, monitors business plans towards the achievement of targets in Modern Trade accounts.

Responsible for the achievement of sales KPIs of the assigned region, which covers international key accounts hypermarkets and local chain supermarkets.

Contributes to the growth and operating results of the company by developing KC’s business in these direct accounts.


* Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast for responsible area.


* Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans.

Consistent application of business management and analysis tools (PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds.


* Responsible to provide daily customer engagement and business building activities to customers in the assigned region to ensure sales targets are achieved within budget spend rate.

Manages and provides direction to the team of merchandisers and promoters to do in-store execution in-line with the agreed business plans.

Engages customers at varying positions and levels of experience and establishes strategic, cross-functional relationships and regular dialogue with key stakeholders.


* Implement Customer’s Trading Terms, Business Plans, Financial Viability Analysis recommendation and trade pricing strategy.

Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.

To succeed in this role, you will need the following qualifications: 

Required Qualifications & Experience


* Bachelor's degree in relevant discipline


* Minimum 2-4 years sales experience required (preferably in FMCG)


* Minimum tertiary education (minimum qualification: Diploma)


* Enjoys working with people


* Proficient in Microsoft Office


* Excellent communication and presentation skills, able to colla...