Order Processing Specialist I

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.

With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality.

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Job Summary: 

Responsible for triage and delivery of samples to designated lab areas.

Ensures proper splitting, handling and storage of samples.  Verifies, logs in, and documents all required information is provided and correct.  Documents discrepancies.

Assembles datapacks and assigns bar code labels.

Essential Duties:

Triage


* Receive all incoming shipments


* Separate out supplies from samples


* Identify boxes that cannot be opened and damaged boxes


* Wear appropriate PPE and follow safety guidelines.


* Carefully open boxes without damaging samples


* Ensure sample submission form is included and signed


* Assign priority number(s) to box(es) according to the sample submission form and current Log In priority list

Delivery:


* Match and organize samples and datapacks for delivery


* Ensure timely delivery of all temperature sensitive samples


* Track all deliveries


* Deliver to the correct storage condition location in each lab

Log In:


* Carefully remove samples from outer shipping boxes


* Verify all information on the submission form against the samples


* Handle all samples appropriately for each test requested


* Properly package samples for delivery to lab to prevent damage


* Split samples and paperwork appropriately for each test request


* Identify discrepancies and follow correct procedure for documentation


* Attach bar code labels to all applicable paperwork and samples


* Complete forms and use appropriate required stamps. 

Regulatory Compliance


* Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).


* Know and follow company policies and procedures.


* Complete required training on time.

Professionalism


* Attend work regularly and reliably.


* Adhere to all policies and procedures.


* Perform other duties as assigned

Competencies of this position


* Attention to detail



* Ability to follow written instructions


* Verbal and written communication skills


* Legible handwriting


* Customer service skills


* Basic math ski...