Lead Support Worker

Lead Support Worker

Mary Rose Court, Basingstoke and providing support in the community.

Permanent, full time 37.5 (hpw) with rota working 

Pay £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) 

We are unable to sponsor you for this role.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, known internally to us as Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.

You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing.

Typical day as a Lead Support Worker (known by us as Coordinator)


* Supporting all, and holding a caseload of customers with a variety of support needs but primarily homeless prevention.

You can expect to see secondary needs of substance misuse, mental health and physical health.


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups. You will also be offered toast by our resident Toast specialist, Sam.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Our team
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