Program Management - Lead Analyst - Evernorth - Remote

POSITION SUMMARY

This role is directly responsible for leading and managing the acquisition and quality assurance of medical, lab, and disease management eligibility data for the Evernorth suite of products.

Through extensive collaboration across the Enterprise, the individual in this role will ensure that product and client requirements are thoroughly defined and built, with an emphasis on timely and accurate data delivery.

By working cross-functionally with internal and external stakeholders, this role supports the ongoing evolution of Evernorth's offerings and upholds high standards for data integrity and operational excellence.

SCOPE OF JOB


* Facilitate conversations with clients and vendors to receive medical, lab, medical rebate, and disease management eligibility data as the product requires.


* Communicate implementation and production issues to account team and key parties


* Maintain multiple client/vendor relationships


* Monitor existing clients/vendors incoming data files


* Manage Clinical Product Implementations ensuring all the appropriate requirements are documented and provided to downstream parties.


* Coordinate and support technology teams with new projects and production issues


* Write or maintain business requirements and SOPs


* Technical knowledge in mainframe, teradata, oracle, excel, and word desired


* Knowledge or experience with medical and lab claims needed


* Good written and verbal communication skills required

ESSENTIAL FUNCTIONS


* Works collaboratively with cross-functional partners throughout the Enterprise to manage installations to meet our clients' requirements.


* Provides project management for strategic and tactical projects.

Responsible for successful implementation of key strategic projects as well as driving activities and actions to achieve aligned goals.


* Handling a high-pressure environment with multiple competing priorities.

QUALIFICATIONS


* 3+ years of relevant project management experience.


* Extensive project management skills using various programs to prepare and execute business plans.


* Strong verbal and written communication and organizational skills.


* Ability to manage ambiguity.


* Work independently with minimal guidance.


* Demonstrate ability to prioritize and manage workload and meet project deadlines.


* Experience collaborating with other business leads and subject matter experts, at all levels, to define, scope, analyze, resolve strategic issues and drive results is required.


* Experience managing business and IT relationships in a matrixed environment is preferred.


* Leads by example with high energy, transparency, relationship management, and influencing skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps up...