-
* Experience and demonstrate skills in SQL queries, MS SQL Server, T-SQL, etc.
* Basic understanding of Windows Servers.
* Exposure to interacting with international clients.
* Hands-on experience in application/ product support.
* Has experience with Microsoft Windows Server and SQL Server and troubleshooting issues related to them.
* Has software support experience demonstrating troubleshooting / analytical skills.
* Has understanding of software development life cycle.
* Has with managing healthcare interfaces using HL7.
* Has experience in troubleshooting performance-related issues.
* Has experience in working effectively both in a team environment as well as independently.
* Has good written and oral communication skills along with strong customer service skills.
Responsibilities:-
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of
system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or
product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve on the current design or to identify possible
problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position may require participation in after-hours and on-call support.
Good to Have:
* Understanding of healthcare-related applications, terminology, patient care environments, service needs & priorities of patient care personnel.
* Attained multiple Allscripts/Altera and external (i.e.
Microsoft) certifications related to SQL, Server technologies, Healthcare Information Technology, or Health Care Informatics.
* Has knowledge in configuring and using one or more Sunrise applications or components.
* Ability to multi-task effectively and consistently to meet assigned deadlines with a customer-centric focus.
....Read more...
Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-07 08:10:38
-
Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift computer equipment wei...
....Read more...
Type: Permanent Location: Hoffman Estates, US-IL
Salary / Rate: 32.21
Posted: 2026-03-07 08:09:09
-
Baggage Handlers - Boston Logan International - full-time or part-time available (evenings)
$19 - $20 / hour
Estimate hours: 1:00pm - 9:30pm
Must be available weekends and holidays
Multiple positions available!
BENEFITS for Full-Time Hires
Smarte Carte Inc.
offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
BENEFITS for Part-Time Hires
Smarte Carte Inc.
offers for part-time Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte, Inc.
is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St.
Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.
Smarte Carte prides itself on having a diverse and inclusive workforce.
All genders, ethnicities, and backgrounds are encouraged to apply.
Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC JOB FUNCTION
This project will run roughly from April 15 - October 31, 2026, possibly longer.
Ensures daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience.
Remove luggage from conveyer belt to place in designated areas.
ESSENTIAL RESPONSIBILITIES
* Proactively remove and organize arriving baggage from baggage claim carousel
* Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 75 lbs.
* Report issues that could lead to disruption of services, safety concerns or damage to property
* Comply with all applicable policies & regulations of Client, JSM and Subcontractor
* Report damaged, unclaimed or missing items to management
* Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
* Perform routine maintenance and cleaning of carts and cart management units may occur
* Provide courteous service in assisting and greeting customers
* Maintain communication and cooperation with co-workers, and facility management
* Perform other duties as assigned by management
QUALIFICATIONS
* 6 months ...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: 20
Posted: 2026-03-07 07:53:37
