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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033646 Customer Service Representative (CSR) (Open)
Job Description:
Summary: Deliver legendary customer service to by managing inquiries, orders, and issue resolutions for customers.
Act as the primary liaison between customers and internal teams to ensure accurate, timely, and efficient service aligned with Greif’s standards and the ‘Greif Way.’
This position is onsite Monday - Friday, 6:00 AM-2:00 PM
Key Responsibilities:
Customer Interaction
* Respond to customer inquiries via phone, email, and other channels.
* Provide accurate information on products, pricing, shipping, and order status.
* Proactively communicate updates on complaints, adjustments, and delivery timelines.
Order Management:
* Enter and manage customer purchase orders following order acceptance procedures.
* Monitor order flow and coordinate with production and logistics teams to ensure timely delivery.
Issue Resolution:
* Resolve initial customer problems; escalate complex issues per Greif policies.
* Collaborate with quality, production, and sales teams to address complaints effectively.
Data & Records:
* Maintain accurate customer records, including inquiries, comments, and complaints.
* Maintain master data for customers and product setup and changes
Continuous Improvement:
* Participate in process improvement initiatives and training programs.
* Support onboarding of new team members and share best practices.
Safety & Compliance:
* Adhere to Greif’s safety culture and operational guidelines.
Experience/Education Required:
* Previous experience in customer service or order management roles.
* Ability to learn products and processes quickly.
* Strong problem-solving skills in a customer-facing environment.
* High school diploma required; bachelor’s degree preferred.
Skills:
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office; familiarity with ERP systems preferred.
* Ability to manage multiple priorities in a fast-paced environment.
#LI-MK1
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards hav...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-22 07:52:40
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Your Job
Are you looking for an opportunity with lots of growth potential? If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office.
In this role, you are responsible for maintaining strong relationships with our customers while ensuring that their needs and expectations are met.
You will play a crucial role in supporting customers with their orders, solving problems, and partnering with our outside sales team to effectively manage accounts.
You will have the chance to work on impactful and exciting projects, collaborating with different departments
Our Team
Our team thrives on collaboration, mutual respect, and inclusivity.
We believe that diverse perspectives make us stronger, and everyone is encouraged to share their ideas and contribute to our collective success.
What You Will Do
* Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments
* Provide relevant information and recommendations to customers and Territory Sales Managers on our products and product parameters
* Anticipate customer needs, identify potential issues, and develop solutions to improve service levels
* Troubleshoot and resolve customer service issues
* Oversee the processing of customer orders, manage changes and adjustments to ensure accurate and timely delivery
* Partner with the sales team to identify opportunities for improvement throughout the process
* Monitor customer satisfaction levels, key performance indicators, and service level agreements to ensure that targets are met
* Address customer concerns and escalate where appropriate
* Log customer interactions, complaints, and resolutions into the CRM
Who You Are (Basic Qualifications)
* Customer Service experience
* Experience adhering to service and delivery deadlines
* Experience managing competing priorities in a fast-paced environment
* Willing to learn a second language
* Experience working in a CRM and ERP
What Will Put You Ahead
* Bachelor's Degree
* Experience working with Salesforce or INFOR M3.
* Advanced analytical skills (prepare/analyze databases and spreadsheets to make business decisions and recommendations to leadership)
* Bilingual in English and either Spanish or Portuguese
No visa sponsorship is available for this position; candidates must have current, unrestricted U.S.
work authorization
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic ...
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Type: Permanent Location: Auburn Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-22 07:40:43
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Your Job
KBX is searching for a Customer Service Representative out of our Green Bay, WI office Monday through Friday, to work directly with customers, carriers, and across other KBX teams to provide exceptional customer service.
The successful candidate will have excellent customer service, communication, and organizational skills as well as a high degree of initiative to find and drive solutions for our customers.
Our Team
Our team manages the scheduling, rescheduling, and tracking of full truck shipments with a strong customer focus and a solution-driven mindset.
We build lasting relationships to become our customers' preferred logistics partner, creating virtuous cycles of mutual benefit for all involved.
What You Will Do
* Communicate with external customers and carriers to schedule, manage, and support delivery appointments and post-delivery documentation needs, including Proof of Delivery (POD) requests
* Partner cross-functionally with internal teams and external stakeholders to resolve missed deliveries, service-sensitive issues, and documentation gaps in a timely and professional manner
* Track load statuses and POD completion, providing clear, timely updates to internal and external customers
* Analyze trends, workflows, and key performance indicators to identify opportunities for improvement, increase efficiencies, and eliminate waste
* Maintain and update standard operating procedures and documentation related to delivery coordination and POD processes
* Effectively prioritize workload, adapt to changing business needs, and support operational demands by taking on various tasks as needed
Who You Are (Basic Qualifications)
* Experience working with customers
* Experience using Microsoft Office programs such as Word, Excel, Teams, and Outlook
What Will Put You Ahead
* Experience working in the Supply Chain or Logistics or Transportation industry
* Experience partnering across departments to coordinate logistics and supply chain activities
* Experience using a transportation management systems (TMS) or logistics software to track and manage loads
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
#LI-FT1
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
KBX Logistics, a Koch company and global leader in transportation,...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-03-21 08:59:17
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Albany, GA corrugated box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Albany Customer Service Manager.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location
405 Maxwell Dr.
Albany, GA 31701
This is a fully onsite role based out of our Albany, GA plant.
Schedule
Standard business hours; 8am to 5pm EST, Monday - Friday, with flexibility as needed based on customer demands
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), dist...
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Type: Permanent Location: Albany, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-21 08:31:55
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activiti...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-03-21 08:24:22
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Customer Support Intern
As a Customer Support Operations Intern, you will play a key role in analyzing, documenting, and optimizing our customer support processes and systems.
You will contribute to initiatives aimed at improving how customer inquiries are handled, ensuring consistency, accuracy, and overall efficiency within our support operations.
This role is ideal for someone looking to apply analytical skills to real-world business challenges within a dynamic customer-focused environment.
What your impact will be:
* Analyze existing customer support workflows and identify areas for improvement.
* Document and standardize operational guidelines and procedures related to case handling and client-specific requirements.
* Assist in configuring and updating our CRM system (e.g., Salesforce) to reflect optimized routing rules and client support guidelines.
* Collaborate with support agents, managers, and other internal teams to gather requirements and ensure accurate implementation of process changes.
* Contribute to initiatives focused on improving data quality and consistency within our support systems.
* Develop clear and comprehensive documentation for support processes and system configurations, ensuring easy access and understanding for the team.
* Participate in reviewing and validating process improvements with relevant stakeholders.
What we are looking for:
* Currently pursuing a degree program in Business Administration, Information Systems, Operations Management, or a related analytical field.
* Strong analytical and problem-solving skills with a keen eye for detail.
* Excellent written and verbal communication skills, with the ability to clearly articulate complex information.
* Familiarity with CRM systems (e.g., Salesforce) is beneficial.
* Ability to work independently on assigned tasks and collaborate effectively within a team environment.
* Strong organizational skills and the ability to manage multiple priorities.
What You'll Gain:
* Real-World Operational Experience: Contribute to significant projects that directly improve the efficiency and effectiveness of a customer support organization.
* Process Optimization Skills: Gain practical experience in analyzing, documenting, and optimizing business processes, leading to tangible improvements.
* CRM System Proficiency: Enhance your skills in configuring and utilizing industry-standard CRM platforms like Salesforce.
* Business Acumen: Develop a deeper understanding of customer support operations, the importance of data-driven decision-making, and how operational efficiency impacts customer satisfaction and business growth.
* Mentorship: Receive daily guidance and support from experienced Customer Support leaders and the Customer Support Manager, fostering your professional development.
* Cross-Functional Collaboration: Work closely with various internal teams, including Accoun...
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Type: Contract Location: Atlanta, US-GA
Salary / Rate: 20
Posted: 2026-03-20 07:49:08
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Orem, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-20 07:35:15
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Responsibilities
* Diagnose and resolve complex software problems in the areas of system configuration/setup, product functionality and bugs/enhancements.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Explain and demonstrate system issues to product development teams and convey customer
* Troubleshoot and repair production databases, using sound understanding of relational database concepts such as indexes, foreign keys and triggers to safely perform the
* Develop training content for customers and support team members.
* Mentor junior team members.
* Write and execute Structured Query Language (SQL) code against large databases.
* Working Revenue Cycle Solution, Patient Accounting, and claims.
A successful candidate would possess the following qualities:
* Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on patient care.
* Solid analytical, research, and time-management skills with great attention to detail.
* Excellent verbal and written skills interacting with development teams and clients around the globe.
* Self-driven and a fast learner in a demanding environment.
* Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
* Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US accounting/Claims Management
Relevant working experience in Accounts receivable, Account Payable, Fixed Assets, General accounting and handling Banking compliance and claims
Working Arrangements:
* Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
* Able and willing to work after-hours, on-call and/or holidays
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Type: Permanent Location: Viman Nagar, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-19 08:05:16
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Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-19 07:57:25
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Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Olympia, WA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Schedule: Monday - Friday | 7:30 AM - 4:30 PM PST (with flexibility as needed)
Our Team
At Georgia-Pacific, we believe in empowering our employees and encouraging continuous learning.
You'll be part of a team that values collaboration, problem-solving, and doing the right thing-even when no one's looking.
Our Olympia box plant supports customers across the region, and our Customer Service team plays a vital role in keeping everything running smoothly.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution.
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish.
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed.
* Track and reconcile order-related information, supporting light billing and payment tracking functions.
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools.
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns.
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve.
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows.
Who You Are (Basic Qualifications)
* 2+ years of customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service.
* Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure.
* Strong communication skills and the ability to build relationships across departments and with customers.
* Highly organized and detail-oriented, especially in managing data and account accuracy.
* Willingness to work on-site with occasional flexibil...
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Type: Permanent Location: Olympia, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-19 07:57:04
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Job Title: Temp Customer Service Financial Coordinator
Salary: $55,000.00
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Work from home eligible after 6 months of employment.
Essential Job Duties:
* Develop and manage the individuals budget
* Monitor, audit, and report on budget information
* Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.
* Serve as the main contact for participants and/or their representatives.
* Ensure smooth communication and coordination between all parties involved.
* Address any questions or concerns from participants or their representatives.
Required Qualifications:
* Bachelors Degree in Social Services or other related fields
* Must be highly competent in Microsoft Office suite (i.e., Microsoft Excel and Word).
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* Office experience highly preferred.
* Experience working in Finance
* Excellent customer service skills and problem-solving
* Strong written and verbal communication skills.
* Ability to stay self-organization and multi-task.
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 55000
Posted: 2026-03-19 07:39:17
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Scope of the Position
Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.
Responsibilities
• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup-related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department-related duties as required to ensure efficient operation.
• Working knowledge of computer systems, office equipment, and basic office management.
Qualifications
• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
• Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project.
Supervisory experience would be an asset.
• Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail-oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.
Requirements
* High School Diploma/GED
* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
* Ability to work well in a team with customer-focused orientation and strong sense of delivery.
Supervisory experience would be an asset
* Strong organizational and time-management skills
* Strong interpersonal and communication skills (both verbal and written)
* Proficiency with database applications and administration systems, specifically Microsoft Office
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Type: Permanent Location: Urbana, US-IL
Salary / Rate: 53000
Posted: 2026-03-19 07:33:45
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POSITION SUMMARY: Responsible for providing exceptional customer solutions support to both external and internal customers while effectively working with a cross-functional leadership/supervisory team.
PRIMARY DUTIES AND RESPONSIBILITIES: This individual would have planning and/or customer facing experience.
This role is needed to enter in customer orders in HTT, and sell to HTT Purchase Orders.
This individual would work closely with BD and HTT to have a firing order for part allocation, and manage all customer set up documentation.
This includes getting Purchase Orders, End User Statements with ESN’s, KYC, and Credit.
They will get all documents approved through legal, and work closely with the BD team and the site.
They will work closely with operations to help with planning, and ensure that customer schedules are up to date.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties and responsibilities regularly performed for this position are:
* Contract management of customer accounts through an in depth understanding of Chromalloy and customer obligations
* Customer solutions through status reports, frequent phone / email communication, management of unique account requirements and ensuring advocacy and resourcefulness with regards to customer inquiries
* Responsible for the communication of contract obligations to production and leadership teams as it relates to business processes
* Production of price quotations for customers which may require coordination with the leadership team on larger programs and / or contract negotiations
* Embrace/implement continuous improvement and lean principles in all activities
* Maintain department safety and housekeeping standards
* Ensure compliance with Quality Control Manual (QCM)
* Must be aware of ISO – Total Customer Satisfaction (TCS) quality requirements
* Ensure compliance with Company RSM, must be aware of ISO/TCS quality requirements
* Adhere to all Company health, safety and environmental policies while performing job duties
* Adhere to and promote Corporate Code of Ethical Standards
* Regular and reliable attendance
The marginal duties and responsibilities (performed occasionally or at irregular intervals) for this position are:
* Direct interface with customers, either on site at CNV or at the Customer’s facility; travel required as needed
EDUCATION AND WORK EXPERIENCE:
The specific EDUCATION and/or EXPERIENCE requirements of this position are:
* Able to read/write in English
* Minimum of an Associate’s degree, Bachelor’s degree preferred.
* Previous experience within manufacturing/aerospace prefer...
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Type: Permanent Location: Carson City, US-NV
Salary / Rate: 61050
Posted: 2026-03-18 07:42:06
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-03-18 07:40:33
-
Altra Federal Credit Union is committed to providing exceptional service and meaningful support to our members.
We believe in fostering a positive, people-centered workplace where every team member has the opportunity to grow and make a difference.
We are currently hiring a Bilingual Member Contact Specialist for our Member Contact Center.
Home base is the Tyler West office in Tyler, TX.
The Bilingual Member Contact Specialist plays a vital role in connecting with our members and ensuring their needs are met promptly and professionally.
This position requires fluency in both English and Spanish to provide high-quality service to our diverse member community.
This fast-paced role is responsible for addressing member inquiries, resolving issues, and ensuring member satisfaction while upholding the values and service standards of Altra!
Key Responsibilities
* Respond to member inquiries promptly via telephone, email, fax, and live chat, ensuring a positive member experience.
* Engage and coordinate the assistance of employees from other departments to provide prompt resolution to members’ inquiries.
* Proactively identify and address members’ needs, escalating issues when necessary.
* Accurately document member interactions in the CRM system.
* Meet or exceed performance metrics, including response time, quality, and member satisfaction.
* Model Altra’s service standards of being friendly and outgoing, non-judgmental, focused, trustworthy, and confident.
* Ability to manage a fast-paced environment with diverse situations requiring resolution, and handle stressful situations, should they arise.
Qualifications
* High school diploma (or equivalent) required.
* Fluent in English and Spanish, with strong verbal and written skills in both, required.
* 1+ year of customer service or member support experience is required, preferably in a call center / contact Center.
* Excellent communication and interpersonal skills.
* Strong problem-solving skills and multitasking abilities.
* Proficiency in using CRM systems, Microsoft Office Suite, and other relevant office tools, would be preferred.
* A positive attitude and commitment to providing excellent service, in a fast-paced environment.
* Ability to handle a variety of member inquiries with patience and resilience.
Availability
* This position is 40-hours a week, Monday through Friday.
* Hours are based on shifts between the operating hours of 7:30 a.m.
to 5:30 p.m.
CST.
Shifts are based on department seniority and preferences.
Work Environment
* Work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.
* Bilingual Member Contact Specialists require the ability to sit or stand at a desk for long periods of time, while having the ability speak, hear, and communicate with others, while t...
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Type: Permanent Location: Tyler, US-TX
Salary / Rate: 20
Posted: 2026-03-17 07:34:30
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Call Center Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Answers member queue contacts on a consistent basis by being in a ready status as often as possible.
Completes member requests for: account creation at existing locations, account updates, payment options, enrollment in member programs, inquiries, and requests for information by following departmental procedures, regulations, and tariffs as efficiently and quickly as possible.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Answers member electronic queue inquiries, completes and responds to all electronic member requests as necessary. Forwards emails to other departments only when necessary.
* Handles issues that are created in the Member self-service site
* Verifies member identity according to department standards before releasing information on any account.
* Informs members of appropriate programs and/or options that may benefit them or solve a problem.
* Maintains complete and accurate documentation on all calls/contacts.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Actively promotes one contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Problems are easy to moderately difficult.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by a supervisor.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
...
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Type: Permanent Location: Woodland Park, US-CO
Salary / Rate: 21.395
Posted: 2026-03-17 07:33:16
-
Job Title: Temporary Customer Service Financial Coordinator
Salary: $55,000.00
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Work from home eligible after 6 months of employment.
Essential Job Duties:
* Develop and manage the individuals budget
* Monitor, audit, and report on budget information
* Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.
* Serve as the main contact for participants and/or their representatives.
* Ensure smooth communication and coordination between all parties involved.
* Address any questions or concerns from participants or their representatives.
Required Qualifications:
* Bachelors Degree in Social Services or other related fields
* Must be highly competent in Microsoft Office suite (i.e., Microsoft Excel and Word).
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* Office experience highly preferred.
* Experience working in Finance
* Excellent customer service skills and problem-solving
* Strong written and verbal communication skills.
* Ability to stay self-organization and multi-task.
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 55000
Posted: 2026-03-17 07:29:14
-
Have you been looking for a challenging job with opportunities for growth and great benefits? Then HBC has the job for you! Our Customer Experience & Sales Representatives are responsible for customer service experience related to services for video, high speed internet and telephone for residential and commercial customers. We are looking for people to provide an exceptional "HBC Customer Experience" that is second to none. Opportunities for advancement, a robust benefits package, and a friendly atmosphere await. Apply today for a chance to join HBC!
Job Type: Full-time
Rate: $17 - $19/hour, plus commission
Location: St.
Charles, MN in office
Responsibilities Include:
* Adapt, learn, and deliver the best customer service our industry can give.
* Sell and promote company products and services.
* Research customer complaints, processing payments, and billing adjustments.
* Achieve sales goals by soliciting new and/or upsell services.
* Follow up on and close sales leads.
* Resolve customer account issues.
* Perform service order provisioning through multiple user interfaces.
* Perform other duties as may be requested by supervisor.
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers.
* Follow all safety rules and comply with company policies and specifications.
* Speak and understand English language proficiently.
You will need to have:
* High school diploma or GED equivalent is required.
* Post-high school education preferred.
* Willing to participate in NCTI certification/development courses.
* 3 years of CATV or other relevant technical/electronic experience.
* Ability to prioritize and organize effectively.
* Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, billing system).
* Knowledge of basic mathematics.
* Able to communicate clearly, educate customers, and promote/sell company services.
* Able to work independently and plan accordingly to complete daily assignments.
* Must be flexible and able to handle multiple tasks concurrently.
Even better if you have:
* Knowledge of video, broadband, and phone products and services.
* Ability to utilize problem solving techniques with high end broadband equipment.
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holidays
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this...
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Type: Permanent Location: St. Charles, US-MN
Salary / Rate: Not Specified
Posted: 2026-03-14 08:27:16
-
Join Our Team at MTM Health!
At MTM Health, it’s more than transportation—it’s personal.
We believe every passenger deserves compassion, dignity, and exceptional service.
To make that happen, we’re looking for passionate, driven individuals who want to make a real difference in the lives of those we serve.
As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Our culture thrives on innovation, collaboration, and growth—giving you room to advance, contribute, and shape the future of our industry.
Why Choose MTM Health?
* Make a meaningful impact every day
* Join a team that values your voice, ideas, and contributions
* Be part of a company that consistently exceeds NCQA standards for customer service
* Enjoy a supportive environment, including multilingual assistance available 24/7, 365 days a year
If you're ready to transform lives and grow your career, apply today and help us break down community barriers—together.
Now Hiring: Customer Care Representatives
Location: Onsite - Norton, VA
Hourly Rate: $17.00 (Extra pay for evening, weekend and overnight shifts)
What Will Your Job Look Like?
Our Customer Care Representatives are the frontline ambassadors of MTM Health.
In this role, you’ll:
* Handle inbound calls from members, clients, and facilities
* Take on 60–80 calls per day (Mondays may see higher volume)
* Support callers with empathy, accuracy, and efficiency
* Increase task complexity as your skills grow
What You’ll Need:
* Must currently reside in Virginia and be able to work on-site at our Norton, VA office
* 1 year of call center experience
* 6 months of customer service experience
* Basic typing and computer skills with strong navigation abilities
Benefits Without Barriers
Our Total Rewards program goes beyond a paycheck.
We provide benefits designed to support you and your family, including:
* Health, dental, and vision insurance
* Life and disability coverage
* 401(k) with company match
* FSA and HSA plans
* Wellness programs with incentives
* Voluntary and ancillary benefits
Additional Perks
* Pay on Demand
* Paid time off + holiday pay
* Birthday holiday
* Maternity/paternity leave
* Continuing education reimbursement
* MTM Perks discount program
* Career development and advancement opportunities
MTM Health is Proud to Be an Equal Opportunity Employer
We welcome diversity and celebrate the unique perspectives each candidate brings.
All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
#Indeed
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Type: Permanent Location: Norton, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-12 08:05:03
-
Technical Support Consultant
Responsibilities:
· Modify and build application and content configuration.
· Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
· Explain and demonstrate application issues to product and solutions teams and convey customer requests.
· Communicate with solution management teams to improve on current design or to identify potential problems.
· Develop training content for customers and support team members.
· Mentor junior team members.
· Work with members from other teams to analyze the clinical impact of software issues and enhancements.
Skills:
· US Healthcare domain knowledge with healthcare application implementation or support experience.
· Understanding of healthcare related application, HIT terminology, patient care environments.
· Excellent problem-solving, troubleshooting, debugging, and strong customer support skills with strong desire and determination to resolve complex issues.
· Able to prioritize and recognize the impact of the issue on patient care.
· Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
· Self-driven and a fast learner in a demanding environment.
Good to Have:
· Experience with HL7, MLM, ServiceNow.
· Basic understanding of Azure environments.
· Knowledge of configuring and using one or more Sunrise applications or components.
· Basic understanding of databases and writing SQL query statements to troubleshoot issues.
Experience:
· Minimum 5 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
* Experience with SQL, HL7, MLM, and Azure would be desirable.
Qualification:
· Degree in healthcare or healthcare admissions and financials, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology or Computer Science Engineering
Work Arrangements:
· Standard work week or as defined by business requirements.
· Rotational shift covering U.S.
daytime hours with shift allowance.
· Can work remotely or in a standard office environment.
· Able and willing to work after-hours, on-call and/or holidays.
....Read more...
Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-11 08:22:09
-
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
....Read more...
Type: Permanent Location: Layton, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-11 08:01:09
-
Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033508 Analista Customer Service Jr.
(Open)
Job Description:
Descrição das atividades:
* Cadastros de preços, dentro do sistema LN (SBP), levantamentos de dados, e negociações acordadas entre os executivos de conta e clientes, para garantir o faturamento correto;
* Cadastrar os pedidos de vendas no sistema LN (SBP) visando atender a solicitação do cliente e gerar a ordem de produção e demais necessidades internas;
* Acompanhar os pedidos cadastrados no sistema com a programação do PCP, com o intuito de confirmar se os pedidos serão entregues no dia proposto ao cliente;
* Atender aos clientes via telefone, e-mails, para assegurar que as solicitações dos clientes serão atendidas da melhor forma;
* Contribuir com o desenvolvimento de novos produtos, fazendo a interface entre as exigências / necessidades dos clientes e engenharia, a fim de inovar os produtos e manter a competitividade da GREIF dentro do mercado de embalagens;
* Preparar e apresentar os indicadores comerciais (FAR); com intuito de mostrar aos demais departamentos o resultado mês;
* Participar de reuniões de planejamento com interações dos departamentos (Planejamento e controle de produção, Qualidade, Logística, Produção, Engenharia).
* Auxiliar nas documentações solicitada pelas auditorias Sox / Deloitte; assegurando os controles internos Greif.
* Elaborar Proforma, Invoice, Packing List, solicitação de adiantamento/ fechamento (documentos de exportação), para efetivar a venda de produtos fora do Brasil;
Formação:
* Formação Superior Cursando ou Completo.
* Inglês básico
* Excel – Intermediário
* Word – Intermediário
* Power Point – Básico
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities...
....Read more...
Type: Permanent Location: Jurubatuba, BR-SP
Salary / Rate: Not Specified
Posted: 2026-03-11 07:43:24
-
Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Con...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:08
-
Company Name:
PBS Systems
Job Location:
Dubuque, IA
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Contr...
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:06
-
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: 16 Hawk Ridge Drive Lake Saint Louis, MO 63367
Hourly Rate: $18.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri and be able to work ON-SITE at our Lake Saint Louis Office
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pa...
....Read more...
Type: Permanent Location: Lake Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-03-10 07:29:13
