HST Enterprise System Integration Business Analyst

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Enterprise System Integration Business Analyst - Senior Consultant on the GPS HST Technology team, you will be responsible for:


* Gather and analyze requirements with program, policy, operations, technical, and partner stakeholders; document business rules, assumptions, dependencies, and open decisions.


* Support the definition and review of inbound and outbound data exchanges, including data elements, mappings, processing schedules, business rules, acknowledgements, and exception handling.


* Coordinate requirements clarification, issue tracking, change requests, readiness activities, and testing with internal teams and external trading partners.


* Develop and review test scenarios and validation criteria; support system, user acceptance, and regression testing, including defect triage and retesting.


* Maintain clear, traceable functional documentation, such as requirements, data mappings, interface control documents, and design details; support working sessions and knowledge transfer.


* Support analysis and documentation of eligibility policies, business rules, and operational processes for public sector health and human services programs, including Medicaid, SNAP, TANF, and related benefit programs.


* Collaborate with eligibility workers, policy staff, and program stakeholders to translate legislation, policy guidance, and operational requirements into system requirements and business processes.


* Support eligibility determination design, case management workflows, notices, enrollment processes, interfaces, and program operations within integrated eligibility environments.


* Assist with development and execution of user acceptance testing (UAT), scenario-based testing, and validation of eligibility outcomes against policy requirements.


* Analyze defects, operational issues, and enhancement requests to identify business impacts and support resolution planning.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationsh...