Technical Security Product Manager-Innovations

Shape the future of physical security by leading the evaluation and deployment of emerging technologies that protect people, assets, and operations at a global scale.

As a Technical Security Innovations Manager at JPMorganChase, you'll sit at the intersection of technology, product strategy, and security operations - driving innovation that matters.

As a Technical Security Product Manager - Innovations at JPMorganChase within Global Security, you will operate out of the firm's Security Innovation Lab to design, pilot, and operationalize innovative solutions across multiple product areas - with an initial focus on Video Analytics and Facial Recognition.

You will own the pilot pipeline end-to-end: scoping use cases, running controlled lab tests, standing up field pilots at live sites, and translating outcomes into scaled production deployments.

This role is critical to establishing a repeatable, evidence-based pathway for introducing new security technologies into a highly regulated, global environment.

Job responsibilities


* Own the Innovation Lab roadmap for Video Analytics and Facial Recognition - from vendor scouting and bench evaluation through structured lab testing, pilot execution, and transition to production


* Design and execute end-to-end pilots at live operating sites, defining success metrics, instrumenting data collection, managing pilot governance, and leading go/no-go decisions based on measured performance


* Lead lab testing and proof-of-concept evaluations, establishing rigorous acceptance criteria, test plans, bias and accuracy benchmarks, and documentation standards


* Prioritize use cases based on risk reduction, operational efficiency, and strategic alignment with Global Security objectives, maintaining a transparent intake and prioritization framework for new innovation requests


* Develop financial business cases - including return on investment analysis and cost-benefit justifications - to support funding requests for lab build-out, pilot expansion, and production rollouts


* Partner with Product, Security Operations, Technology, Privacy, Legal, business users, and external vendors to ensure seamless integration and operationalization of new solutions


* Build and maintain relationships with senior executives, influencing decision-making and securing stakeholder buy-in for pilot funding and scaled deployment


* Track industry trends, emerging technologies, and regulatory developments - including biometric and privacy regulations - to inform the innovation pipeline and pilot strategy


* Document and communicate testing outcomes, pilot results, recommendations, and implementation roadmaps to leadership and cross-functional stakeholders

Required qualifications, capabilities, and skills


* Formal training or certification on product engineering concepts and 5+ years applied experience


* Hands-on experience with video analytics, facial recognition, and lab testing methodologi...