Inside Sales Support

About Courser Courser accelerates the growth of IT service provider companies.

We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences.

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

Inside Sales Support We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients.

In this role, youll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients.

The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.

Key Responsibilities: Sales Process Support Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.

Assist in RFP/RFI responses, renewals, and client onboarding documentation.

Support contract tracking and ensure all sales documentation is accurate and up to date.

CRM & Administrative Tasks Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities.

Track sales activity metrics and generate pipeline and performance reports as needed.

Follow up on outstanding proposals and coordinate renewals or upgrades.

Client & Vendor Coordination Communicate with vendors for pricing, product availability, and deal registrations.

Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation.

Help schedule discovery calls, demos, and other client-facing meetings as needed.

Qualifications: 2+ years of experience in sales support, inside sales, or sales administrationpreferably in an IT, MSP, or technology services environment.

Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems.

Strong organizational skills with a high attention to detail.

Excellent written and verbal communication skills.

Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word).

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Why youll love working here At Coursser, we prioritize the personal and professional development of our employees.

We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.

We foster a culture of innovation and encourage challenging the status quo.

With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Unlimited vacation ...