Project Administrator

At ERM Marketing & Communications Agency, we are seeking a Project Administrator to support the successful coordination and delivery of projects across our integrated agency teams.

This role serves as a junior traffic manager, helping ensure projects stay on schedule, resources are aligned, and teams have the visibility and support needed to deliver high-quality work efficiently.

The position offers an excellent opportunity to develop expertise in project operations, resource planning, and agency workflow management while collaborating with account, creative, digital, and research professionals.

Why This Role Matters?

The Project Administrator plays a critical role in maintaining the flow of work across the agency.

By coordinating project schedules, monitoring resource allocation, supporting capacity planning, and facilitating communication across teams, this role helps ensure projects are delivered on time, within scope, and at the highest quality standards.

What Your Impact Is:


* Support the end-to-end coordination of agency projects from setup through delivery.


* Maintain project schedules, milestones, and deadlines across agency systems, including Monday.com.


* Monitor active projects and proactively identify timing, resource, or workflow risks.


* Partner with project, account, creative, digital, and research teams to align resources and project needs.


* Support agency capacity planning and hours forecasting through accurate resource tracking.


* Facilitate weekly status meetings, internal reviews, and project-related discussions.


* Communicate schedule updates, project changes, and priority shifts to stakeholders.


* Maintain project documentation, assignments, schedules, and workflow data.


* Coordinate multiple projects simultaneously while ensuring exceptional attention to detail.


* Contribute to process improvements that enhance project management efficiency, agency traffic flow, and team collaboration.

What You'll Bring:

Required


* 1-2 years of project coordination, traffic, operations, or related experience; advertising, marketing, communications, or professional services agency experience preferred.


* Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.


* Excellent attention to detail and commitment to follow-through.


* Strong verbal and written communication skills.


* Ability to collaborate effectively across multiple teams and disciplines.


* Proactive problem-solving skills and the ability to identify and escalate potential issues before they impact delivery.


* Comfortable working in a fast-paced environment where priorities and schedules may change.


* Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.


* Experience with Monday.com or another project management/workflow platform preferred.


* Interest in building expertise in agency tra...