HPC/AI System Admin HW/SW Service Engineer Intern

HPC/AI System Admin HW/SW Service Engineer Intern

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition:

Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor's, Master's, or PhD) in any field.

Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills.

Includes internships, research roles, visiting scholar positions, or other program-related opportunities.

Responsibilities:


* Team/Partner with Site System Admins to perform the following:
+ Log in to HPC system compute, network, and storage components and run commands and scripts to manage and maintain the system health and performance
+ Write scripts and configuration files to automate system administration tasks and maintain consistency of how and when administration tasks are run
+ Review log files for errors and warnings indicating possible issues with system health and performance, and collaborate with customers and HPE on resolution
+ Support planning and scheduling of system software upgrades including estimation of time and effort required to complete
+ Plan and exercise appropriate caution and care when executing privilege-level commands


* Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack


* Occasionally assist with hands-on hardware and system installation activities when needed


* Review tickets for hardware actions needed and claim for action


* Interact with ticket system to document actions taken and pass ticket to next step


* Complete training on specialized compute hardware, network, and storage components


* Read system documentation and diagrams to identify specified components within system


* Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack


* Operate hand tools and low-power tools (e.g.

battery pow...