Senior Associate, Product Management-Home Lending Transformation

The Home Lending Product Transformation team is responsible for advancing Consumer and Community Banking (CCB) product operating models and mobilizing product teams to deliver initiatives at scale that align with CCB Strategic Objectives.

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Senior Associate, Product Management for Home Lending Transformation, you will identify and help deliver measurable business outcomes by translating strategy into buildable requirements and shipping AI-powered, agentic capabilities that accelerate idea-to-impact while raising quality and speed.

You will partner closely with engineering, design, and business stakeholders to remove blockers, run rapid experiments, and continuously improve execution.

The ideal candidate will be an emerging AI product builder with experience supporting delivery of agentic, LLM-powered features and the judgment to iterate quickly, evaluate quality, and drive disciplined delivery.

This is your opportunity to make a lasting impact and help us set new industry standards.

Job Responsibilities


* Identify opportunities within a product area in partnership with a product leader to improve the loan origination process aligned to clear, measurable goals, translate opportunities into user stories and a prioritized product backlog, and drive the work forward with a cross-functional team to reduce time to originate loans and deliver a world-class customer experience.


* Create and maintain high quality documentation and requirements including business and process flow diagrams, Confluence pages, user stories, epics and SSD (spec-driven development) spec documents


* Support delivery of AI-powered and agentic capabilities by helping define expected behaviors, tool-using workflows, exception handling, and clear human handoffs/escalations; draft/refine prompts and test scenarios and help evaluate outputs for quality/grounding within firm-approved tooling and governance.


* Drive innovation and be involved as a change agent within your product area: champion new ideas, challenge legacy processes, and lead cross-functional initiatives that transform Home Lending.

Identify and deliver opportunities to create organizational value by leveraging technology, data, and customer insights to reimagine products, accelerate outcomes, and foster continuous improvement


* Participate in discovery and usability testing; help design and run rapid experiments (Minimum Viable Products/A-B tests) to validate assumptions and iterate based on quantified learning, including judicious use of AI-driven insights and prototyping where appropriate and compliant.

Employ rapid prototyping to quickly validate whether ideas may deliver the desired outcomes before investing in a full engineering build.


* Participate in agile ceremonies...