Front of House Supervisor (Full-Time, Seasonal) - Winter 26/27

SUMMARY The Front of House Supervisor oversees daily shift operations at Powder Cache Restaurant, ensuring consistent service, effective staff leadership, and exceptional guest experience.

This position leads FOH employees during assigned shifts, supports training and development, monitors service standards, and responds to operational and guest needs throughout the dining room and bar.

The Supervisor serves as a hands-on leader on the floor and maintains strong knowledge of the restaurants food, wine, and beverage programs.

A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

Lead shift operations at Powder Cache Restaurant, ensuring smooth flow between host stand, dining room, and bar during high-volume meal periods.Coach and develop FOH staff to understand the difference between transactional service and genuine hospitality, emphasizing personalized guest interactions, ownership, and consistent service standards.Conduct impactful daily pre-shift meetings featuring quick product quizzes (wine, spirits, food pairings) and hospitality focus points.Demonstrate advanced wine knowledge, including varietal profiles, regional origins, and food-and-wine pairings; perform and train staff on formal table-side wine presentation, opening, pouring, and decanting standards.Work with the Lead Bartender and promote the craft cocktail menu, ensuring bartenders and servers maintain standardized specs, speed of service, visually compelling garnish standards, and upscale presentation.Monitor floor activity, assist servers and hosts during peak rushes, and proactively handle guest inquiries, feedback, or concerns with warmth, speed, and professionalism.Assist management with beverage inventory control, floor organization, POS station management, and sidework completion checks before closing.Coach, mentor, and hold FOH team members accountable to performance standards, guest engagement, uniform policies, and step-of-service compliance.Follow all applicable Standard Operating Procedures reviewed during onboarding and throughout the season.

RESPONSIBILITIES TO SAFETY: Protect the safety of self, workers, and Grand Targhee Resort guests.Report any potentially harmful equipment or situations to the immediate supervisor without delay.Report safety-related accidents and incidents at once to immediate supervisor.Follow all company and department safety policies and procedures as outlined in the Resorts Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.Operate equipment safely so that it will not lead to injury to yourself or others.Drive in accordance with the law and Grand Targhee Resort policies.

SUPERVISORY RESPONSIBILITIES This position directly supervises FOH shift personnel, including Servers, Restaurant Support Staff, Hosts, and Bartenders during assigned shifts.

WORK SCHE...