Certification exam program operational lead

Certification exam program operational lead

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Role Overview

The Certification exam program operational lead provides critical operational and program leadership across exam development, certification delivery, SME management, psychometrics, security, localization, and major HPE events.

The position partners with subject matter experts, certification development teams, psychometricians, vendors, and business stakeholders to manage exam delivery and operations.

It ensures certification exams are delivered reliably across global testing environments and large-scale certification events.

Responsibilities

Exam operational support


* Lead the development of exam competency models, blueprints, and strategies that align with business objectives.


* Oversee global certification campaigns by coordinating exam voucher distribution.


* Oversee the design of exams, manage Subject Matter Expert (SME) programs, and conduct psychometric analyses, ensuring security, localization, and the seamless execution of events (HPE Tech Jam / HPE Discover).



* Lead statistical item analysis and exam performance reviews using psychometric methodologies.


* Evaluate exam reliability, item effectiveness, and pass score validity.


* Work with psychometric experts and certification vendors to maintain high-quality, defensible certification exams.


* Ensure strong exam security standards, including monitoring exam integrity and addressing potential exam security risks.



* Manage relationships with certification vendors, exam delivery providers, and testing platforms.


* Coordinate operational support to ensure reliable exam delivery across global testing environments.



* Manage exam translation and localization programs to support global certification candidates.


* Ensure consistency and accuracy of translated exams while maintaining exam integrity and fairness.

Exam Delivery & Event Execution


* Support high-volume certification delivery at global events, including Tech Jam, HPE Discover, and partner conferences.


* Coordinate exam readiness, operational logistics, and vendor support for large-scale certific...