Manager, Technical Services

Imperative Chemical Partners has an immediate opening for a Technical Services Manager in our Midland, Texas location.

If you are interested in joining a growing company with a proven track record of success, this is your opportunity! SUMMARY: The Technical Services Manager (TSM) will provide technical expertise and field support for the application, performance optimization, and troubleshooting of chemical products used in oil and gas production and processing.

This role serves as the primary technical liaison between the company and its customers, ensuring product performance, program optimization, and technical excellence.

The TSM will also mentor and train field personnel, support product testing and qualification programs, and contribute to technical documentation and customer reports.

JOB DUTIES: Field & Technical Support Provide on-site technical support for chemical applications in upstream and midstream oil and gas operations.Conduct field testing, sampling, and performance evaluations of treatment programs.Support program total system analysis as well as new business opportunities through leading of field surveys.Troubleshoot operational issues and recommend corrective actions or product recommendationsManage monitoring, and optimization of chemical treatment programs.

Customer Interface & Relationship Management Serve as the technical point of contact for customers, addressing performance concerns and providing data-driven recommendations.Collaborate with sales and account management teams to ensure customer satisfaction and retention.Present technical findings and engage in chemical review meetings with customers.

Product Testing & Development Oversee or participate in laboratory testing and field trials for new or reformulated products.Provide specific metrics for customer success and understanding of customer needs for new productsUnderstand the market dynamics to provide expertise to product development on product needsAnalyze data and prepare detailed technical reports and recommendations.Work closely with R&D and product development teams to validate and improve formulations.

Training & Leadership Train field technicians, operators, and customers on proper chemistry, product application and working safetyDevelop technical training materials and conduct workshops or seminars.Mentor junior technical staff in field troubleshooting and customer engagement.

Technical Writing & Documentation Write technical recommendations, and full survey summaries to include findings, testing, results and conclusionsContribute to the development of standard operating procedures (SOPs), manuals, and best practice documents.Ensure compliance with company and industry standards for documentation and reporting.

QUALIFICATIONS: Education: Bachelors degree in Chemistry, Chemical Engineering, Petroleum Engineering, or a related technical field.Advanced degree preferred but not required.

Experience: 5+ years of experience in technical service, field engin...