Vetting & Compliance Manager, UK

Essential Duties & Responsibilities

1.

Provide daily operational management of the Vetting & Compliance team, ensuring productivity, accuracy, and quality standards are consistently met.

2.

Line manages Vetting & Compliance Coordinators, including performance management, coaching, feedback, and development, in line with company procedures.

3.

Allocate, prioritise, and supervise team workflows to ensure vetting requirements are delivered efficiently and within agreed SLAs.

4.

Lead oversight of data integrity, confidentiality, and audit readiness across vetting records and systems, providing support for internal and external audits with DWP, ISO teams, and Clinical Governance.

5.

Monitor team output and compliance quality, addressing performance issues, backlogs, or risks proactively.

6.

Ensure vetting and compliance processes are applied consistently and in line with internal screening policies and regulatory requirements.

7.

Act as a point of escalation for complex or high-risk vetting matters, providing guidance and decision-making support to the team.

8.

Support the Head of Resourcing in the oversight of recruitment operations by providing vetting progress updates, capacity insight, and assurance of compliance clearance.

9.

Contribute to the delivery of operational targets by ensuring vetting activity enables timely mobilisation of compliant personnel.

10.

Identify opportunities for process improvement within vetting and compliance operations to enhance efficiency and quality.

Key Internal Stakeholders & Relationships



* Resourcing Function (Recruitment, Resourcing team)


* Internal Auditors ( ISO Teams)


* Stakeholders (Operations, Managers.

Clinical Governance, etc)

Key External Stakeholders & Relationships



* External agency partners and supply chain partners


* Platform account managers


* Department for Work and Pensions (DWP) stakeholders and contract regulators (Commissioners), particularly in relation to audit and compliance activities

Qualifications & Experience

Essential & Desirable

• Previous experience in a vetting, compliance, screening, or regulated administrative role, supporting candidate or contractor onboarding processes.

• Hands-on experience verifying, assessing, and validating sensitive documentation (e.g.

right-to-work, identity checks, qualifications, background screening) in line with company policy and regulatory frameworks.

• Proven experience of maintaining accurate electronic records and databases, ensuring data integrity, version control, and audit readiness.

• Demonstrable experience handling confidential and sensitive personal data, with a strong understanding of data protection, confidentiality, and secure information management.

• Experience working to defined policies, procedures, and compliance standards, with the ability to interpret requirements and apply them accurately.

• Ability to identify gaps, errors, or non-compliance in documentation and pr...