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Vice President - Global Screening Operations Audits & Exams

Join us at Chase and make a real impact every day for your customers, your community, and yourself.

Build your career on our strong foundation and help shape what's next-for you and for us.

We value creativity, growth, and collaboration, offering opportunities to advance your skills and career.

Be part of a team that transforms data into decisions and solutions for a global leader in financial services.

As a Vice President - Global Screening Operations Audits & Exams within JPMorgan Chase, you will lead day-to-day management of internal audits and regulatory examinations, ensuring timely, accurate, and well-controlled responses.

You will serve as a central Control point and Governance Lead across Compliance, Risk, Legal, Technology, Operations, and business stakeholders, driving the RFI process, regulatory and audit engagement management, improving Audit/Exam governance processes, and strengthening readiness for future Audits/exams

Job Responsibilities


* Coordinate end-to-end execution of internal audits, regulatory examinations, due diligence questionnaires (DDQs), and regulatory information requests with the Audit Coordinators including planning, information requests, walkthroughs, testing support, and deliverables.


* Serve as a primary point of contact for auditors/examiners and internal stakeholders; maintain clear communication, expectations, timelines, and escalation management across global stakeholders.


* Ensure responses are consistent, evidence-based, and Service Owners have confirmed alignment to policies/procedures and control design/operation.


* Facilitate engagements across Transaction Screening, Client List Screening, Data Quality, Technology, Governance, Product, and Transformation teams


* Manage document and data requests, including intake, triage, assignment, tracking, escalation, and ownership identification for all audit and regulatory requests.


* Oversee First Day Letters (FDLs), Requests for Information (RFIs), and Follow-Up Requests (FURs), ensuring timely completion and adherence to strict regulatory deadlines and review written responses and supporting evidence for completeness, accuracy, clarity, and consistency; challenge gaps and drive closure.


* Maintain auditable records of submissions, decisions, approvals, evidence repositories, variances, and regulatory correspondence and ensure all submissions receive appropriate executive and operational approvals prior to regulator or auditor submission.


* Communicate Audit and Exam observations, findings, and remediation requirements to Service Owners and OCM partners.

Share all supporting evidence and documentation provided during audits/exams to Service Owners and OCM for review and remediation planning and track outstanding findings, open actions, and follow-up requests through closure and management escalation when necessary.


* Identify themes and systemic risks across audits/exams; recommend control enhancements and proces...




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