Financial Service Associate - Regional

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*Hourly rate includes a $3.00 shift premium for front line member contact.

Start pay is $20.66 plus $3.00 shift premium, upon successful completion of your Introductory Period you will receive a $0.50 raise.

About the Role Ancorum Credit Union is seeking professional problem solvers who enjoy working with people, are eager to learn, and are excited about personal and career growth.

No prior experience is needed--paid training is provided! This regional position requires travel between branch locations.

As a Financial Service Associate, responsible for providing a variety of high quality, timely, and accurate member experiences with a focus on sales and capturing the member's account business.

Ensure members are professionally served and strive to understand their individual needs to best assist with inquiries, concerns, and account maintenance with the goal of improving members financial fitness.

Performs additional branch duties and possesses the knowledge, skills, and ability to handle new accounts and introductory loan processing.

Key Responsibilities Process member transactions efficiently and accurately.

Research and provide solutions to member issues.

Open new accounts and evaluate account requests.

Assist with basic loan processing.

Provide financial guidance and recommend relevant products or services.

Maintain confidentiality and ensure compliance with policies and regulations.

Build relationships with members and contribute to the credit union's growth.

Travel between branch locations as needed.

Perform additional duties as needed.

What We Are Looking For Positive, friendly, and professional attitude.

Strong attention to detail and dependability.

Willingness to learn and adapt to new processes.

Excellent communication and member (member) service skills.

Basic math and computer proficiency.

Reliable transportation and consistent attendance.

Work Schedule & Benefits Hours of Operation: Monday-Friday (8:30 AM - 5:00 PM possible coverage in Auburn 8:30am-7pm), Saturday (Rotation in Auburn 9am-3pm).

Closed Sundays.

Closed on Memorial Day, Independence Day, Thanksgiving, and Christmas.

Open most holidays (double pay for worked holidays).

Full-time position with benefits.

Why Join Us? Ancorum Credit Union is committed to the well-being of our employees and members.

We foster a supportive, people-first work environment where learning and growth are encouraged.

Equal Opportunity EmployerWe are an equal opportunity employer and welcome applicants from all backgrounds.

ESSENTIAL FUNCTIONS: 1.

Assume responsibility for the efficient and accurate performance of front-line operation and account functions including transaction processing and new account services to members.

2.

Actively identify and successfully cross sell products and services that contribute to the financial well-being of members.

3.

Accurately prepare and open new consumer accounts, identify and collect required documents needed for each account type opening, and onboard the ne...