Parts & Service Center Manager

Parts and Service Center Manager

Drive Repairs.

Lead the Crew.

Keep Fleets Rolling!

Location: Denver, CO

Your Impact - Big and Bold!

The Parts & Service Center Manager takes charge of daily operations, championing a safe, profitable, and streamlined environment that empowers the team to deliver exceptional results every day.

What a Day in Your Life Looks Like:



* Service Operations: Ensure compliance with national account service programs, turnaround standards, and established customer requirements.


* Scheduling & Coordination: Coordinate daily service schedules, communicate priorities, and partner with technicians to ensure repair scope, quoted hours, and customer expectations are understood.


* Work Orders & Quality: Review work orders for labour, materials, and accuracy; support service quoting and verify completed work meets established quality standards.


* Customer Communication: Maintain effective communication and reporting with internal and external customers regarding service status, scheduling, and requirements.


* Parts Operations: Oversee efficient parts ordering, processing, shipping, and coordination between Parts and Service.


* Inventory Management: Maintain appropriate inventory levels, reduce excess and obsolete stock, manage NCR returns and credits, and support annual physical inventory.


* JDE & Inventory Planning: Utilize JDE to monitor inventory usage and support effective planning, reporting, and inventory control.


* Financial Administration: Maintain accurate documentation and support A/R, A/P, billing, and departmental financial processes.


* Team Leadership: Train and develop team members, establish clear responsibilities, and promote collaboration between Parts and Service.


* Safety & 5S: Ensure compliance with company and OSHA requirements, conduct required safety meetings and training and maintain established 5S standards.


* Operational Support: Support capital requests, maintain Parts & Service area security, and identify opportunities to improve efficiency and profitability.


* Additional Duties: Tackle other assigned tasks with enthusiasm and professionalism.


* Reward Your Results - Your performance matters-and we reward it.

Enjoy a competitive compensation package with commission.

What You Bring to the Table:



* Degree: Preferred educational background relevant to the role.


* Supervisory Experience: Proven leadership skills managing teams and operations.


* Technical Expertise: Minimum 5 years of hands-on experience repairing trucks and trailers.


* Facility Management: Previous experience running a repair facility, ensuring smooth daily operations.


* Software Proficiency: Good working knowledge of Microsoft Office suite.


* Financial Acumen: Understanding of basic credit and collections processes.


* Self-Motivation: A true self-starter who takes initiative and drives results.


* Teamwork: Ability to work well w...