Account Manager

Account Manager - Remote

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Account Managerto join our People Assurance team.

This is a fantastic opportunity to grow a versatile career in SaaS.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization.

Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes.

Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people.

Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce.

Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world.

We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.

Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Account Manageris responsible for a portfolio of small and mid-market clients, ensuring they realize meaningful value from Wisetail and continue to grow within the platform.

The role blends relationship management, consultative guidance, product adoption strategy, and revenue retention.

The Account Manager works closely with clients to understand their goals, optimize how they use Wisetail, and identify opportunities to expand or mature their programs over time.

This is a medium-touch, high-volume portfolio that requires strong prioritization and early identification of risk.

This position will travel up to 15% of the time.

Salary & Benefits Information

The base wage or salary range for this position is $70,000 - $80,000.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:


* Manage a portfolio of SMB and mid-market clients, serving as the primary contact and building strong relationships with key stakeholders.


* Drive customer success through regular check-ins, business reviews, adoption planning, training, and best-practice guidance.


* Monitor account health, conduct usage audits, and proactively address risks ...