Project Management Director - Executive Director

Description:

Chase Business Banking operates in over 5,000 branches across the country, providing financial services to approximately 2.5 million business clients.

We are the leading bank for small businesses in our key markets, providing deposit and cash management services, payment solutions, and a broad array of lending products to meet our clients' access to capital needs.

As a Project Manager Segment Lead within the Business Banking Project Management Office, you will provide leadership and direction for a portfolio of initiatives aligned to an assigned business segment.

You will partner with senior leaders and cross-functional teams across Product, Digital, Technology, Operations, Controls, Risk, Compliance, Legal, Sales, and Change Readiness to prioritize high-impact work, assign project management resources, and maintain accountability for delivery performance and business outcomes.

You will lead and develop project managers, reinforce consistent adoption of Project Management Office (PMO) methodologies, tools, Project Management artifacts, and ensure clear governance, transparent reporting, timely escalation, and effective resolution of portfolio risks and issues.

Success in this role requires executive presence, strong business acumen, disciplined execution, sound judgment, and the ability to influence across organizational boundaries while advancing continuous improvement and innovation within the PMO.

Job Responsibilities


* Lead the assigned Business Banking segment portfolio, translating priorities into executable initiatives, measurable outcomes, and clear accountability.


* Oversee demand intake, prioritization, resource assignments, capacity, dependencies, and the appropriate PMO engagement model.


* Maintain accountability for project delivery, governance, operational readiness, and timely resolution or escalation of portfolio risks, issues, and decisions.


* Lead, coach, and develop project managers while reinforcing consistent use of PMO methodologies, tools, artifacts, and delivery standards.


* Build trusted partnerships with senior leaders and cross-functional stakeholders to align priorities, resolve barriers, and support business outcomes.


* Provide clear, accurate, and transparent executive reporting on portfolio progress, outcomes, risks, dependencies, and decisions.


* Champion a high-performance culture, stakeholder feedback, continuous improvement, knowledge sharing, automation, and Artificial Intelligence enabled delivery practices.

Required Qualifications, Capabilities, and Skills


* Extensive experience leading complex, cross-functional projects, programs, or portfolios in financial services or another regulated environment.


* Proven ability to translate business priorities into executable portfolio plans, prioritize demand, align resources, and deliver measurable outcomes.


* Demonstrated leadership and development of project management professionals, including coa...