Workplace Technology - Product Manager, Vice President

You enjoy shaping the future of workplace technology by delivering innovative, reliable products that improve how employees collaborate and communicate.

Join our team to lead enterprise video, broadcast, event and AVoIP capabilities that support critical workplace experiences across the firm.

As a Product Manager within the Workplace Technology team, you are an integral part of the team responsible for the end-to-end product lifecycle of enterprise video endpoints, broadcast and event technology, AVoIP platforms and related capabilities.

You will define the product strategy, roadmap and prioritized backlog while translating customer, business, engineering and operational needs into scalable solutions.

You will lead strategic endpoint modernization, including Cisco RoomOS devices managed through Control Hub while maintaining alignment with Zoom experiences.

You will coordinate engineering, operations, security, deployment, sourcing and vendor partners to deliver secure, reliable and production-ready products supported by strong lifecycle, asset and control practices.

Job Responsibilities


* Develops and communicates the product vision, strategy, roadmap and measurable outcomes for workplace video endpoints, broadcast, event and AVoIP capabilities


* Translates customer, business, engineering and operational needs into epics, features, user stories, acceptance criteria and a prioritized product backlog


* Leads cross-functional delivery across engineering, operations, security, deployment, sourcing and vendor workstreams, establishing clear ownership, milestones and dependencies


* Owns product requirements for Cisco RoomOS endpoints operating with Zoom and managed through Control Hub, including configuration, firmware and integration standards


* Defines Day 1, Day 2 and future-state capabilities while managing feature gaps, dependencies, risks and product trade-offs


* Drives the roadmap for MOSAIC integration, APIs, provisioning automation, telemetry, monitoring and zero-touch capabilities


* Owns the strategy, backlog and lifecycle for broadcast, live event and AVoIP platforms supporting studios, executive rooms, event spaces and control environments


* Establishes product governance, certification, testing and production-readiness requirements for endpoints and specialized broadcast technologies


* Ensures operational readiness through complete support models, escalation paths, runbooks, training, service transitions and lifecycle practices


* Maintains product accountability for asset data quality, security remediation, control validation, audit evidence and risk decisions


* Manages product measures, executive reporting, vendor performance, investment needs and stakeholder communications across adoption, reliability, service health, cost, risk and delivery

Required Qualifications, Capabilities, and Skills


* 5+ years of experience or equivalent expertise in technology product management ...