Business Analyst - Consultant, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

We are seeking a client-facing Business Analyst who can turn complex data into clear, actionable business insights.

This role will analyze datasets, dashboards, and KPIs to identify trends, uncover opportunities, and help clients and internal leaders make informed decisions.

The ideal candidate is a strategic thinker, strong communicator, and naturally curious problem solver who knows how to ask the right questions, connect data to business outcomes, and recommend where additional data can improve decision-making.

As a Consultant, Strategy, Growth, and Transformation on the Customer Strategy & Design team, you will be responsible for analyzing data, translating findings into business insights, and helping clients use information to make informed decisions.


* Analyze datasets, dashboards, and key performance indicators to identify trends, patterns, risks, and business opportunities.


* Translate data findings into clear business insights, strategic recommendations, and reporting outputs for client and leadership audiences.


* Partner with clients and cross-functional teams to define business questions, success metrics, reporting needs, and opportunities to improve measurement approaches.


* Identify gaps in current data and recommend additional sources, inputs, or enhancements that could improve analysis, forecasting, and decision-making.


* Communicate findings through presentations, reports, and discussions tailored to executive and non-technical stakeholders.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving feder...