Customer Success Manager

Customer Success Manager - Fleet Partner Program Wiers Fleet Partners | Remote Available | Full Time | $75k -90k Salary Medical, Dental, Vision, 401K, Paid Vacation Join Our Growing Team! Learn more atwww.jointeamwiers.com Growth Opportunity.

Technical Training.

Career Development.

You are a customer-focused professional with experience in fleet operations, customer success, or account management who thrives on building relationships and ensuring exceptional customer experiences.

Wiers Fleet Partners is adding a Customer Success Manager to join our Fleet Partner Program team and champion the success of our growing Fleet Partner network.

This is your opportunity to be the cornerstone of customer satisfaction and retention for an industry leader dedicated to excellence and innovation.

In This Role, You Get: The opportunity to guide Fleet Partners through their journey from onboarding to long-term successA direct impact on customer satisfaction and business growthTo leverage cutting-edge AI technology to enhance customer communicationsTo build lasting relationships with diverse fleet operationsTo influence process improvements and program enhancementsTo collaborate with cross-functional teams to deliver exceptional resultsTo work in a modern office environment with energetic teamsCareer growth opportunities Together, we make #TRUCKSROLL! Who We Are: Wiers is a family-owned, fast-growing company that operates Mobile Service, Fleet Partner Service Centers, and International Truck Dealerships in Colorado, Georgia, Illinois, Indiana, Kentucky, Michigan, Ohio, Tennessee, Texas, and Wisconsin.

2026 expansion includes Florida, South Carolina, North Carolina, Missouri, Pennsylvania, and Minnesota.

Since 1964, we have kept commercial vehicles on the road.

With a legacy built on trust, quality, and unparalleled service, Wiers is a leading provider of specialized fleet maintenance and repair solutions, serving businesses nationwide.

Our commitment to innovation and excellence has solidified our reputation as an industry leader in fleet service.

Cutting-Edge Technology: Work with state-of-the-art tools including AI-powered analytics and our proprietary Virtual Assistant platform that allow you to deliver exceptional customer experiences and stay ahead in the rapidly evolving commercial vehicle industry.

Professional Growth: Your development is a priority at Wiers.

We offer continuous training and career advancement opportunities to help you reach your full potential.

Collaborative Environment: Be part of a team that values communication, collaboration, and respect.

Our culture fosters teamwork and encourages the exchange of ideas to continuously improve customer experience.

Impactful Work: Your work at Wiers directly contributes to keeping essential vehicles on the road, supporting businesses and communities across the country.

You'll be the vital link between our Fleet Partners and our service excellence.

Comprehensive Benefits: Enjoy a competitive salary, ...