Process Improvement Manager

Your Job

Georgia-Pacific is seeking a Process Improvement Manager to lead quality and process improvement efforts at our corrugated packaging facility in Albion, Michigan.

As the site's quality and process improvement leader, you will be a key member of the plant leadership team and a trusted partner to operations, commercial teams, and customers.

This role is ideal for a principled, entrepreneurial leader who thrives on building a culture of quality and continuous improvement.

The position requires up to 25% travel for customer visits and corporate meetings, primarily within the local and regional area.

Our Team & Culture

Working in Albion means being part of a growing community with small-town charm and access to larger cities.

Our facility has a strong track record of performance, internal promotion, and leadership tenure-backed by continued investment in equipment, safety, and people.

With support from corporate quality and engineering teams, you'll have the resources to lead and the autonomy to make a lasting impact.

What You Will Do

• Champion a culture of quality and continuous improvement aligned with PBM® principles

• Own and manage plant quality documentation, standard work, and audit readiness

• Lead quality systems, audits, and corrective action plans across the plant

• Own board quality performance, best-run settings, and key waste metrics

• Evaluate and optimize processes based on paper grades and machine capabilities

• Partner with operations and commercial teams to meet or exceed customer expectations

• Work directly with customers on continuous improvement, trial runs, and performance feedback

• Build relationships across teams to problem solve, adapt processes, and enhance results

• Facilitate food safety compliance and product stewardship programs

• Monitor key metrics and lead root cause analysis (RCA) and data-driven improvements

• Manage customer interactions, complaint resolution, and internal quality reporting

• Oversee quality data systems (BVP, KIWI, etc.) and ensure compliance with GP and customer standards

Who You Are (Basic Qualifications)

• Previous experience coaching and mentoring in a professional atmosphere

• Root Cause Analysis (RCA) and Cause Mapping experience

• Previous experience with managing and maintaining customer relations through written and verbal follow up that include email correspondence and video conferencing, as well as onsite visits

• Previous experience with quality management systems

What Will Put You Ahead

• Experience in corrugated packaging, manufacturing, or military operations

• Bachelor's degree in engineering, operations, or related field

• Knowledge of statistical process control (SPC), Lean, or Six Sigma

• Familiarity with GP systems such as KIWI or similar

• HACCP certification or food safety experience

This position does not offer sponsorship

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