Houseperson

JOB OVERVIEW:

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day.

May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.   The hourly pay rate for this role is $17.75.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

 DUTIES AND RESPONSIBLITIES:


* Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.


* Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.


* Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.


* Respond to guests’ requests such as delivery of housekeeping supplies (e.g.

linens, cots, etc.) in a timely and efficient manner.


* Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.


* Report to supervisor needed repairs or unsafe conditions.


* Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.


* Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.


* Promote teamwork and quality service through daily communication and coordination with other departments.


* May collect newspaper and other items for recycling. 


* May regularly assist with deep cleaning projects.


* May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred. 

This job requires ability to perform the following:


* Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds


* Frequently standing up and moving about the facility


* Frequently handling objects and equipment to maintain the facility


* Frequently bending, stooping, and kneeling, 

Other:


* May be required to drive in the performance of duties


* Communication skills are utilized a significant amount of time when interacting with guests and employees. 


* Reading and writing abilities are utilized often when reading assignments and completing checklists.


* May be required to work nights, weekends, and/or holidays.

Work Area:  Housekeeping areas, guest corridors, service elevators

EOE/VET/DISABLED.