Operations and Automation, Vice President

Build the operating engine behind high-impact partnerships and talent engagements.

This role leads programs that improve speed, transparency, and governance across end-to-end delivery.

As a Vice President in Operations and Automation supporting the Talent Partnerships and Culture and Sports and Entertainment organizations, you lead a portfolio of programs that modernize how partnership and talent engagements are executed and governed.

You deliver workflow automation and artificial intelligence-enabled process enhancements across intake, contracting and approvals, vendor onboarding, invoicing, and reporting.

You establish reusable operating foundations-including playbooks, governance, and operating rhythms-to drive consistent execution, strong controls, and measurable outcomes across both organizations.

Job Responsibilities:


* Lead end-to-end programs that strengthen execution of external partnerships and talent engagements.


* Deliver workflow automation and AI-enabled improvements across intake, contracting/approvals, onboarding, invoicing, reporting, and tracking.


* Build scalable data capture and tracking for sponsorships and partnerships across sports, entertainment, and culture.


* Standardize playbooks, templates, operating rhythms, and governance forums for consistent execution across both organizations.


* Partner with business and functional stakeholders to map processes, clarify decision rights, and improve execution quality.


* Define scope, milestones, dependencies, and success metrics; deliver executive-ready status, risk, and issue reporting.


* Drive cross-functional decision-making, manage trade-offs, and remove blockers to maintain delivery momentum.


* Align documentation, reporting standards, and control practices to establish cohesive ways of working across both organizations.


* Partner with Legal, Risk, Controls, and Compliance to maintain an effective control environment and ensure audit/exam readiness.


* Identify and implement process improvements that increase efficiency while preserving governance and control standards.


* Lead change management through communications, training, and adoption measurement for new tools and processes.

Required qualifications, capabilities, and skills:


* 8+ years of program or project management leadership experience in large, matrixed organizations.


* 5+ years of experience delivering cross-functional initiatives with technology and data components, including automation or workflow tooling.


* Demonstrated ability to translate business needs into clear scope, delivery plans, and measurable outcomes.


* Proven ability to influence senior stakeholders and drive decisions across partner organizations.


* Strong written and verbal communication skills, including executive-level status reporting.


* Demonstrated ability to manage multiple workstreams, prioritize effectively, and deliver in ambiguous environments.
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