Delivery Consultant, UX Design

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Delivery Consultant, Creative Content Solutions on the Customer Strategy & Design team, you will be responsible for...


* Creating visual design deliverables, including mockups, wireframes, and prototypes, aligned to client brand standards, project goals, and user needs


* Collaborating with design leads and cross-functional teams to develop, present, and refine design concepts across design, user experience, and development workflows


* Supporting initiatives across the product lifecycle, including minimum viable product launches, feature releases, and maintenance updates for established digital products


* Using artificial intelligence tools to accelerate research synthesis, ideation, content development, and design iteration


* Working in a hybrid delivery model with up to 30% co-location at assigned locations and up to 10% overnight travel for client or project needs

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios.

This opportunity sits within our Center talent model, which is dedicated to driving impactful business services.

It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective servic...