Health Services Coordinator/Scheduler

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents.

We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass.

At Touchmark, we say: I AM AN ALLY • I AM A FRIEND • I AM A GIVER Health Services Coordinator - Scheduler/Staffing – Full-Time (includes weekend rotation) Pay: $23.00 – $25.00/hour Classification: Non-Exempt (Eligible for Overtime) Touchmark on West Prospect is Appleton’s leading full-service senior living community, dedicated to enriching the lives of residents through exceptional care, hospitality, and service.

We are seeking a highly organized, detail-oriented Health Services Coordinator/Scheduler to support the daily operations of our Health Services department.

This role is ideal for someone who enjoys coordinating schedules, solving staffing challenges, supporting clinical teams, and ensuring residents receive the highest quality care.

As a key member of the Health Services team, you will work closely with nursing leadership, caregivers, and other departments to keep operations running smoothly.

Why You’ll Love This Role • Play a vital role in supporting resident care and team member success • Work closely with nursing and community leadership • Use your organizational and problem-solving skills every day • Be part of a collaborative, mission-driven team focused on excellence What You’ll Do • Create, post, and maintain staffing schedules using Dayforce • Coordinate staffing needs while minimizing overtime and ensuring appropriate coverage • Track attendance, schedule changes, and certification renewals for nursing team members • Support recruitment efforts by coordinating and participating in caregiver interviews • Assist with onboarding and training of new Health Services team members • Manage department records, filing systems, and administrative tasks • Handle on-call staffing responsibilities as assigned • Coordinate with team members, agencies, residents, and families to support quality care • Assist with medication cycle fill processes and supply ordering • Support the Health Services Director and nursing leadership with operational and administrative needs What We’re Looking For • High school diploma or equivalent • At least one year of clerical or administrative experience • Two years of scheduling, staffing coordination, healthcare, or direct patient care experience preferred • Strong organizational and multitasking skills • Proficiency with Microsoft Office, including Excel and Word • Ability to work independently, prioritize competing demands, and solve problems effectively • Professional communication skills and commitment to confidentiality • Genuine interest in working with older adults and supporting resident care What Sets You Apart • Experience in senior living, healthcare staffing,...