Residential Support Worker

General Position Description: Under general supervision, provides crisis support services to consumers receiving 24/7/365 crisis services.

This may include the following levels of care/services; Gaylains House of Hope (for female staff as applicable) and/or any other service assigned by supervisor.

Primary duties include supporting the medical and clinical services being provided to consumers, to include; maintaining a safe and therapeutic environment, assisting consumers with basic needs, e.g., providing bedding/towels, assisting with meal preparation, washing clothing, motivational counseling to enhance service delivery, transportation, and other duties assigned by supervisor.

This position will also be responsible for transportation of consumers on a daily basis for outpatient groups at Lincoln Outpatient.

Performance Expectations and Competencies 1.

Shall demonstrate the use of knowledge/skill/judgment and provide24/7/365 crisis management services that evidence ethical performance and meet the needs of persons served and other stakeholders.

Performance tasks shall include, but not be limited to: a.

Under the direct supervision of a supervisor or Team Lead RN, shall utilize knowledge/skill to maintain a safe and therapeutic environment and support professional services that are provided within 24/7/365 services.

b.

Use of least restrictive interventions to promote consumer autonomy and assure safety for employees and other consumers on the unit.

c.

Effective communication with consumers to enhance motivation and commitment to recovery process.

d.

Providing basic individual and group communication and support groups.

i.

Daily Meditation ii.

WRAP Groups iii.

Orientation Groups iv.

Exercise v.

Basic Skill Development vi.

Social Activities e.

Taking accurate vital signs that include blood pressure, pulse, respirations and monitoring general health status and safety and observing self-administration or medication administration as applicable.

f.

Consumer Documentation to include: i.

Understanding of rules and structure of unit ii.

Self-medication and MAR forms.

g.

Consumer Record Documentation to include: i.

Service Notes ii.

Confidentiality and Privacy Practice Documentation iii.

General admission and referral forms.

h.

Transport of consumers to community resources.

i.

Provide adequate supervision and adherence to the rules by the CTI consumers j.

Monitor and report to supervisor any issues that become apparent with a CTI consumer k.

Use of a community-based team approach that utilizes the resources of the community, consumer, and treatment team, to achieve positive consumer outcome, stabilize the crisis and appropriate transitions the consumer to needed services and supports.

l.

Shall demonstrate the ability to work/be a part of24/7/365 organizational and therapeutic teams, and maintain positive working relationships with consumers, community stakeholders, referral organizations, and other employees/ departments of PCC.

m.

Monitoring and main...