APAC-Equipment Dispatch-Springfield, MO

Job ID: 528079

APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri.

APAC-Central, Inc.

and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!

Drive Operational Excellence and Customer Satisfaction in a Dynamic Logistics Role

Position Overview

Join our team as an Equipment Dispatcher, where your technical expertise and commitment to outstanding service will play a vital role in supporting our operations and delighting our customers.

You'll be at the heart of our logistics efforts, ensuring that equipment moves are executed efficiently, safely, and in compliance with all regulations.

Why Join US


* Enjoy competitive pay starting at $20 per hour, with increases based on your experience


* Take care of yourself with great medical benefits


* Keep your vision sharp with our vision coverage


* Smile with confidence thanks to our dental benefits


* Earn paid time off (PTO) so you can recharge and relax


* Plan for your future with our 401(k) retirement savings plan


* Grow your career with plenty of opportunities for advancement

Key Responsibilities


* Lead daily dispatch operations, coordinating equipment moves between multiple locations with precision and attention to detail.


* Strategically plan routes and schedules, including acquiring all necessary local and state permits to ensure seamless equipment transport.


* Support and collaborate with dispatch representatives, and step in as backup for the lead dispatcher as needed.


* Assist with workforce scheduling, including employee vacations and required appointments.


* Maintain an accurate, real-time equipment log to track the location and status of all assets.


* Drive continuous improvement


* Manage communication across multiple channels-phone and email-delivering prompt, courteous, and professional responses to internal and external stakeholders.


* Accurately log payroll entries for truck drivers using the payroll system.


* Troubleshoot problems and develop solutions by working collaboratively across teams.


* Deliver exceptional customer service at every interaction.


* Communicate effectively with management and colleagues at all levels of the organization.


* Embrace teamwork, pitching in to support co-workers and leadership as business needs evolve.


* May require participation in a rotating shift schedule.

Qualifications


* High school diploma or GED required; additional education in logistics, construction or transportation is a plus.


* Familiarity with dispatch and routing software preferred.


* Proven ability to juggle multiple tasks and thrive in a fast-paced, high-pressure environment.

Skills ...