Overnight Security/Shuttle Driver - Residence Inn/Fairfield Inn

Van Driver/Shuttle Guest Transportation & Hotel Support Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dependable, safety-focused, and guest-oriented Van Driver/Shuttle associate to provide transportation services for hotel guests and support daily hotel operations.

This role is responsible for safely transporting guests to and from designated destinations, assisting with luggage, maintaining the hotel vehicle, and delivering warm, professional service at every interaction.

The ideal candidate has an excellent driving record, strong guest service skills, and the ability to represent the hotel with professionalism while supporting front desk, housekeeping, maintenance, and public area needs assigned.

What You Will Be Doing: As a Van Driver/Shuttle associate, you will help create a positive guest experience by providing safe, reliable transportation and assisting with hotel support tasks that keep operations running smoothly.

Responsibilities include: Safely transport guests to and from the airport, hotel, and other assigned destinations while following all traffic laws and hotel safety procedures.Assist guests with loading and unloading luggage, packages, and shuttle doors in a courteous and professional manner.Provide guests with directions, local information, hotel details, and general assistance as needed.Respond to guest questions, concerns, and service needs with hospitality, urgency, and professionalism.Communicate guest feedback, issues, or complaints to management to support timely resolution and outstanding guest service.Refuel, inspect, clean, and help maintain the hotel vehicle daily, including reporting mechanical concerns or safety issues.Maintain cleanliness of the parking lot, shuttle area, and public areas during downtime, including removing trash and recycling as needed.Report lost and found items, suspicious activity, hazardous conditions, and maintenance concerns to management promptly.Support the front desk, housekeeping, and maintenance teams as needed to ensure smooth hotel operations.Complete special assignments and projects as requested by hotel leadership.Perform all duties in accordance with standard operating procedures and in a safe, accident-free manner.

What You Bring: High school diploma or equivalent experience preferred.Excellent driving record as verified by a Motor Vehicle Report.Valid drivers license and ability to safely operate hotel vehicles, vans, limousines, or automobiles as required.Knowledge of hotel services, local attractions, area events, and guest transportation needs preferred.Ability to communicate clearly and professionally with guests, associates, and hotel leadership.Ability to read and interpret safety rules, operating instructions, maintenance procedures, and standard operating procedures.Basic math skills, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.Ability to solve practical problems and follow writte...