Operations Coordinator

Motorlease

Job Title: Operations Coordinator: Remarketing & Subrogation

Reports to: Assistant Vice President, Operations

Department/Team: Fleet Operations

 

Job Purpose

Motorlease is a fleet management company with a culture built on family values & a bold vision for the future.

With nearly 80 years in business, we are a pioneer in the fleet leasing & fleet management industry with a customer centric focus.

Motorlease offers a simple, high touch & high-value service that is individualized for our customers.

We are committed to being a part of improving our customers' productivity & success.

As a member of the Fleet Operations team, you will be working closely with our Operations Coordinators as well as the Customer Experience team to coordinate the disposal & sale of fleet vehicles nationwide in a fast paced, customer service-oriented work environment.

 

Job Responsibilities : Remarketing


* Manage the vehicle sale process nationwide coordinating with Drivers, Companies, Dealers, & Auctions
+   Establish vehicle sale pricing using company established guidelines
+   Obtain & analyze off lease vehicle condition reports
+   Review vehicle condition reports and bill vehicle damage within company established guidelines
+   Validate required documents, dates and information have been provided and accurate
+   Monitor exceptions & ensure timely response from business partners & third-party vendors
+ Escalate aged items & drive resolution


* Sale Data Analytics
+ Maintain sale benchmarking data
+ Identify market trends & auction performance
+ Assist in developing, monitoring & maintaining key metrics



* Insurance Subrogation
+ Identify and validate damage claims for subrogation
+ Negotiate with insurance companies to recover damages
+ Identify and develop cost savings methods and opportunities



* Maintenance PO's
+ Assist with overflow support of maintenance PO calls
+ Maintenance PO calls assist customers with maintenance repairs needed on their vehicles by acting as a liaison between customers and repair shops, approving vehicle repairs across the country



* Team
+ Work collaboratively with all cross-functional groups, including management, customer support, business development & accounting
+ Provide overflow support for other team members to ensure that client needs are met
+ Assist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings



* Various projects & assignments

What You'll Bring


* Bachelor's degree preferred


* Strong negotiation & analytical skills


* Management of multiple tasks while maintaining a high quality of work


* Ability to demonstrate ownership & responsibility


* Exceptional time management, effective planning & organizational skills


* Ability to...