Analyst - Technical - Adv

Company

Federal Reserve Bank of Richmond

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities.

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a work environment where you can truly find balance.

About the Opportunity

The Enterprise Support Office (ESO) Service Desk has an immediate opening for an Advanced Technical Analyst, reporting to ESO Operations Leadership.

You will be responsible for researching and analyzing technical and data problems of varying complexity to develop recommendations and solutions related to technical operations.

You will provide guidance in identifying, evaluating, and developing effective processes and procedures that meet organizational requirements.

You will also participate in cross-functional teams to address technical and systems issues.

What You Will Do:


* Perform complex analyses of technology-related information to troubleshoot and resolve major and critical technical business issues


* Research and analyze technical data and problems of varying complexity to develop effective recommendations


* Determine best practices and suggest improvements to current practices


* Resolve technical issues and data inconsistencies



* Implement sustainable technology-based solutions


* Conduct security reviews and analyze application configurations for essential business needs


* Monitor and audit procedural and legal compliance measures


* Provide technical direction, training, and support in the completion of complex project



* Develop and design test plans and testing strategies to ensure data and system integrity


* Identify and document audit requirements


* Plan and execute solutions, providing consultation to clients, colleagues, and management


* Provide technical guidance and recommendations to management on the design, development, and implementation of functional applications



* Direct, coordinate, and provide leadership support to cross-functional team initiatives and technology-based projects


* Participate in cross-functional linked teams to address technical or systems issues


* Lead development and design of testing strategies


* Ensure ongoing integrity, efficiency, and compliance of business operations in alignment with established standards and objectives

Qualifications


* Bachelor'...