Product Engineer - Repair Operations

Product Engineer - Repair Operations

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Overview

The Product Engineer in the Repair Organization is responsible for the technical ownership and sustainment of a defined portfolio of spare Part Numbers (PNs) supporting Hewlett Packard Enterprise repair operations.

This role ensures that spare parts, technical documentation, and repair processes remain accurate, compliant, and aligned with product and business requirements throughout the product lifecycle.

The engineer will work closely with repair manufacturing, quality, supply chain, and global engineering teams to support operational excellence and customer satisfaction.

This position requires strong technical expertise within a repair operations or manufacturing environment, along with the ability to manage multiple initiatives simultaneously.

The Product Engineer will lead activities related to quality investigations, customer escalations, engineering changes, New Part Introduction (NPI), and Bill of Material (BOM) creation and maintenance.

The role also demands solid project management capabilities and effective communication in both Spanish and English to collaborate across local and global teams.

Key Responsibilities


* Own and manage a portfolio of spare Part Numbers (PNs), ensuring accuracy, availability, and lifecycle support for repair operations.


* Provide technical support to repair manufacturing, resolving product-related issues that impact quality, yield, cost, or turnaround time.


* Lead the implementation of Engineering Changes , including evaluation of impact to repair processes, spares, BOMs, documentation, and inventory.


* Drive investigation and resolution of quality issues using structured problem-solving methodologies and ensure robust corrective and preventive actions.


* Act as a technical focal point for customer escalations , supporting root cause analysis and recovery actions.


* Lead and support New Part Introduction (NPI) for spares, ensuring systems, documentation, and repair readiness.


* Create, review, and maintain accurate Bills of Material (BOMs) to support the repair process.


* Collaborate cross-functiona...