Temporary Customer Service Financial Coordinator

Job Title: Family Coordinator - In-Home Services and Supports

Location: Golden Valley, MN

Schedule: Monday-Friday typical daytime business hours.

Eligible to work from home up to 2 days per week after 90 days of employment.

Essential Job Duties:


* Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.


* Develop and manage the budgets of the individuals on your caseload


* Monitor, audit, and report on budget information


* Serve as the main contact for participants, specifically those with disabilities and persons over 65, and/or their representatives.


* Ensure smooth communication and coordination between all parties involved.


* Address any questions or concerns from participants or their representatives.

Required Qualifications: 


* Associates Degree or higher in social services/human services adjacent field 


* 2 years of working experience in home and community-based services, direct care, or childcare.


* Competent in Microsoft Office suite (i.e., Microsoft Excel and Word). 


* Successful clearance of Department of Human Services background check


* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy

Preferred Qualifications:


* Bachelors degree in social services/human services adjacent field and 1 years of working experience in home and community-based services, direct care, or childcare.


* Experience working with disability population and persons over 65


* Office experience highly preferred.


* Excellent customer service skills and problem-solving.


* Strong written and verbal communication skills.


* Ability to stay self-organization and multi-task.