Catering Sales Manager- InterContinental New York Barclay

Job Overview

Do you see yourself as a Catering Sales Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU.

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and professional team.

 

The Catering Sales Manager is responsible for generating new catering business, maintaining relationships with existing clients, and coordinating event logistics with internal departments.

This role is ideal for a detail-oriented, people-focused individual with a passion for hospitality and event planning.

Duties and Responsibilities

Sales & Client development



* Actively prospect, identify, and qualify new business opportunities, particularly within corporate and social markets.


* Maintain and develop a strong base of repeat clients through exceptional relationship management and consistent follow-up.


* Conduct sales calls, site tours, networking, and off-site presentations to secure new business.


* Respond to inquiries for catering, meeting, and private dining events in a timely and professional manner.

Event Planning & execution



* Serve as the primary liaison with the client throughout the planning process, including menu creation, AV needs, room setup, and event timelines.


* Accurately detail and distribute Banquet Event Orders (BEOs), process updates and last-minute changes, and obtain guarantees and deposits.


* Coordinate with internal departments to ensure seamless execution of all contracted services.


* Oversee event execution and client satisfaction during and post-event; follow up to secure repeat business.

Business strategy & reporting



* Prepare proposals, contracts, and forecasts in accordance with department policies and hotel standards.


* Contribute to department goals by meeting or exceeding personal sales targets.


* Maintain detailed client records and produce regular reports on sales activity and forecasts.


* May assist in developing departmental sales plans and participate in budgeting processes.

Industry engagement & representation



* Represent the hotel at industry trade shows, local events, promotional functions, and familiarization tours (FAMs).


* Entertain clients in accordance with company guidelines to build rapport and generate new business opportunities.


* Attend daily/ weekly departmental or operational meetings as needed


* Perform other duties as assigned by Director of Catering and Events

Communication & collaboration



* Promote teamwork and quality service through open communication with all hotel departments.


* Share group resumes, updates, and special requirements to ensure department readiness and smooth execution.


* Work closely with culinary, banquet, reservations, and...