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Overview
Position: Service Desk Technician
Location: Albuquerque, NM
Salary Range: $22.88 - $27.88 per hour
Clearance: No clearance required
KeyLogic is seeking a Service Desk Technician.
The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions.
The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library’s [ITIL®] definition of tiers).
Requests are received via phone calls, emails, chats, and web submittals.
The service desk is responsible for:
(1) delivering remote IT support by creating, maintaining, and using knowledge articles1
(2) performing basic troubleshooting to resolve, capture, report, or route incidents and requests.
Some of the service desk's functions are replicated in the network/telecom areas.
Responsibilities
The responsibility of a Service Desk Technician is to provide in-depth procedural & technical computer end-user support with the highest level of customer satisfaction.
Support will be provided using inbound phone calls, inbound chat, inbound & outbound email, instant messaging or other tools as assigned & available.
In some cases, the technician will dispatch service requests & escalate issues to appropriate points of contact defined within the support organization.
The technician will be capable & effective in promoting internal education.
- Resolve basic issues remotely that have been reported by the customer.
Upon completing additional training, you will move to resolve more complex issues.
- Provide comprehensive Phone & Chat Support for the efficient resolution of incidents & requests of end-users.
- Partner with other IT teams in the development, testing & implementation of commercially & internally developed solutions
- Upon completing additional training, you will assist in various scopes of the Service Desk as needed by the business.
You will successfully resolve more complex hardware & software problems utilizing this additional training & expertise.
- Assist the IT Field Techs & cross-functional teams, in the resolution of IT related issues for all supported platforms.
- Efficiently & accurately identify the customer’s specific information.
- Appropriately document all required information into the ticketing system & the knowledgebase.
- Resolve service requests or issues as appropriate on the first point of contact or within the specified timeline.
- Meet required productivity expectations, including Service Center metrics.
- Route & dispatch the service request to the appropriate IT support group or next level Tech, for resolution, if the problem cannot be handled within defined time constraints.
- Maintain & contribute to the in-house knowledgebase; Analyze content of resolved tickets & promote information to knowledge-based articles as appropriate, while keeping knowledge-based articles current.
- Possess the capacity to work independently & effect...
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-05-31 08:49:50
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As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.
You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.
In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture.
We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.
This is a hybrid opportunity out of our Port Talbot office.
Your Key Responsibilities as a System Administrator will be:
* Provide advanced server system administration to include design, configuration, and domain and policy design.
* Manage ACLs, User IDs, Groups, and other daily administration and security functions.
* Monitor systems and networks regarding performance and vulnerabilities.
* Create and maintain documentation on existing systems and processes.
* Develop, maintain, and enforce company security policies within the system environment.
* Identify and troubleshoot software problems.
* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
* Lead team efforts to establish, document, and implement software installation standards for all systems.
* Lead initiatives to ensure the current software environments are well documented and mapped.
* Support implementation of disaster recovery processes and business continuity activities.
* Provide on-call technical support during non-business hours as required.
* Determine priority of action based on severity of service disruptions and respond appropriately.
* Implement projects to improve the system environments.
* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures
* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.
To be successful in this role you will require:
* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
* 3+ years configuring, supporting, and troubleshooting SQL Server
* 3+ years working with Microsoft Web Application (.Net, IIS)
* Networks – VPN, Firewall rules, access controls
* Experience with SoftwareAG webMethods software a plus.
* Strong understanding of communication protocols, internet/network security and authentication.
* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
...
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Type: Permanent Location: Port Talbot, GB-NTL
Salary / Rate: Not Specified
Posted: 2025-05-31 08:47:53
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As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.
You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.
In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture.
We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.
This is a hybrid opportunity out of our Port Talbot office.
Your Key Responsibilities as a System Administrator will be:
* Provide advanced server system administration to include design, configuration, and domain and policy design.
* Manage ACLs, User IDs, Groups, and other daily administration and security functions.
* Monitor systems and networks regarding performance and vulnerabilities.
* Create and maintain documentation on existing systems and processes.
* Develop, maintain, and enforce company security policies within the system environment.
* Identify and troubleshoot software problems.
* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
* Lead team efforts to establish, document, and implement software installation standards for all systems.
* Lead initiatives to ensure the current software environments are well documented and mapped.
* Support implementation of disaster recovery processes and business continuity activities.
* Provide on-call technical support during non-business hours as required.
* Determine priority of action based on severity of service disruptions and respond appropriately.
* Implement projects to improve the system environments.
* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures
* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.
To be successful in this role you will require:
* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
* 3+ years configuring, supporting, and troubleshooting SQL Server
* 3+ years working with Microsoft Web Application (.Net, IIS)
* Networks – VPN, Firewall rules, access controls
* Experience with SoftwareAG webMethods software a plus.
* Strong understanding of communication protocols, internet/network security and authentication.
* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
...
....Read more...
Type: Permanent Location: Neath, GB-NTL
Salary / Rate: Not Specified
Posted: 2025-05-31 08:47:50
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As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.
You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.
In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture.
We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.
This is a hybrid opportunity out of our Port Talbot office.
Your Key Responsibilities as a System Administrator will be:
* Provide advanced server system administration to include design, configuration, and domain and policy design.
* Manage ACLs, User IDs, Groups, and other daily administration and security functions.
* Monitor systems and networks regarding performance and vulnerabilities.
* Create and maintain documentation on existing systems and processes.
* Develop, maintain, and enforce company security policies within the system environment.
* Identify and troubleshoot software problems.
* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
* Lead team efforts to establish, document, and implement software installation standards for all systems.
* Lead initiatives to ensure the current software environments are well documented and mapped.
* Support implementation of disaster recovery processes and business continuity activities.
* Provide on-call technical support during non-business hours as required.
* Determine priority of action based on severity of service disruptions and respond appropriately.
* Implement projects to improve the system environments.
* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures
* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.
To be successful in this role you will require:
* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
* 3+ years configuring, supporting, and troubleshooting SQL Server
* 3+ years working with Microsoft Web Application (.Net, IIS)
* Networks – VPN, Firewall rules, access controls
* Experience with SoftwareAG webMethods software a plus.
* Strong understanding of communication protocols, internet/network security and authentication.
* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
...
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Type: Permanent Location: Swansea, GB-SWA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:47:49
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Drive the success of the TrueCommerce platform and its applications.
The Product Manager will own product strategy, positioning, pricing, go-to-market plans, and revenue goals.
Collaborate across teams to prioritize development, support sales, and ensure products meet market needs.
Be the product evangelist shaping our future.
The Product Manager represents the voice-of-the-customer (internal and external) and exhibits an understanding of the market.
This position requires the ability to strategically plan and execute on many levels, from finding solutions to strategic challenges to managing tactical details. We are seeking someone with 3–7 years of product management experience, a background in Supply Chain or EDI is a plus, and familiarity with Microsoft Accounting software (Dynamics, BC, GP, D365FO) is strongly preferred.
As a Product Manager you will:
* Work with Sales, Alliances and the executive team to set revenue goals for product(s) under management.
* Ongoing responsibility of meeting revenue goals for product line; this includes tactical assistance with individual account situations and strategic guidance of revenue recognition.
* Prospect tracking, understanding why we lose and why we win to ensure the product meets the market needs.
* Provide organizational enablement & sales support by coordinate with account managers to make sure new features will meet expectations of clients.
* Partner closely with Product Marketing to create and deliver materials and strategies that demonstrate the value and competitive differentiation of our offerings
* Work with Product Marketing on the creation and delivery of sales tools and collateral for product(s) under management.
* Determine and solicit possible speaking and other publicity opportunities related to the product effort
* Develop positioning strategy and product plan
* Develop deep understanding of the market segments and deliver market segment plans specific to the market they own
* Product Planning: Gather inputs, establish direction and formulate the product features for the next version(s) of products.
* Develop product functional specifications
* Lead the development effort to ensure product meets vision
* Oversee development of products to ensure product correctness and success.
Requirements for success:
* 3-7 years experience managing products as a product manager
* Supply Chain experience preferred
* EDI knowledge and experience is a plus!
* Experience with Microsoft Accounting Software is preferred (Microsoft Dynamics, BC, GP, D3FO etc)
Bachelor's Degree in Computer Sciences, IT, or related field preferred.
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management.
We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schnei...
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Type: Permanent Location: raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-05-31 08:46:52
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As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.
You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.
In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture.
We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.
This is a hybrid opportunity out of our Port Talbot office.
Your Key Responsibilities as a System Administrator will be:
* Provide advanced server system administration to include design, configuration, and domain and policy design.
* Manage ACLs, User IDs, Groups, and other daily administration and security functions.
* Monitor systems and networks regarding performance and vulnerabilities.
* Create and maintain documentation on existing systems and processes.
* Develop, maintain, and enforce company security policies within the system environment.
* Identify and troubleshoot software problems.
* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
* Lead team efforts to establish, document, and implement software installation standards for all systems.
* Lead initiatives to ensure the current software environments are well documented and mapped.
* Support implementation of disaster recovery processes and business continuity activities.
* Provide on-call technical support during non-business hours as required.
* Determine priority of action based on severity of service disruptions and respond appropriately.
* Implement projects to improve the system environments.
* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures
* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.
To be successful in this role you will require:
* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
* 3+ years configuring, supporting, and troubleshooting SQL Server
* 3+ years working with Microsoft Web Application (.Net, IIS)
* Networks – VPN, Firewall rules, access controls
* Experience with SoftwareAG webMethods software a plus.
* Strong understanding of communication protocols, internet/network security and authentication.
* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
...
....Read more...
Type: Permanent Location: Bridgend, GB-BGE
Salary / Rate: Not Specified
Posted: 2025-05-31 08:46:49
-
As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.
You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.
In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture.
We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.
This is a hybrid opportunity out of our Port Talbot office.
Your Key Responsibilities as a System Administrator will be:
* Provide advanced server system administration to include design, configuration, and domain and policy design.
* Manage ACLs, User IDs, Groups, and other daily administration and security functions.
* Monitor systems and networks regarding performance and vulnerabilities.
* Create and maintain documentation on existing systems and processes.
* Develop, maintain, and enforce company security policies within the system environment.
* Identify and troubleshoot software problems.
* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
* Lead team efforts to establish, document, and implement software installation standards for all systems.
* Lead initiatives to ensure the current software environments are well documented and mapped.
* Support implementation of disaster recovery processes and business continuity activities.
* Provide on-call technical support during non-business hours as required.
* Determine priority of action based on severity of service disruptions and respond appropriately.
* Implement projects to improve the system environments.
* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures
* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.
To be successful in this role you will require:
* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
* 3+ years configuring, supporting, and troubleshooting SQL Server
* 3+ years working with Microsoft Web Application (.Net, IIS)
* Networks – VPN, Firewall rules, access controls
* Experience with SoftwareAG webMethods software a plus.
* Strong understanding of communication protocols, internet/network security and authentication.
* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
...
....Read more...
Type: Permanent Location: Cardiff, GB-CRF
Salary / Rate: Not Specified
Posted: 2025-05-31 08:46:48
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If you are an experienced Software Development Engineer in Test looking for an opportunity to grow, Emerson has an exciting position for you! You will lead and participate with a small team through the design and implementation of test automation software for world-class pressure and temperature measurement devices.
Our products deliver highly accurate pressure and temperature measurements with unmatched reliability to help customers in a variety of industries.
In this role you will get to work with engineers from multiple global sites and leverage their combined knowledge to achieve the program objectives.
In this Role, Your Responsibilities Will Be:
* Closely collaborate with firmware developers.
* Participate in all aspects of the software development lifecycle from requirements definition through post-release activities.
* Present status updates and metrics to management.
* Plan test effort and develop test strategies for test automation (90%) and manual testing (10%).
* Plan, lead, and execute software test development activities which include software test architecture development, test requirements development and execution.
* Carry out continuous improvement to the software test processes.
Who You Are:
You identify and seize new opportunities.
You successfully communicate in various settings: one-on-one, small and large groups, or among divers styles and position levels.
You deal constructively with problems that do not have clear solutions or outcomes.
You set objectives to align with broader organizational goals.
You readily learn and adopt new technologies.
For This Role, You Will Need:
* Bachelor's Degree in Engineering or Computer Science from an engineering school
* Minimum two (2) years of applicable experience
* Legal authorization to work in the United States – Sponsorship will not be provided for this position
* Ability to meet with and lead global team members during off hours
* Knowledge and experience with agile development methodologies
Preferred Qualifications that Set You Apart:
* ABET-accredited engineering degree
* Proven experience providing work direction and leadership to others
* Experience working in geographically distributed teams
* Firmware lead experience
* Azure DevOps or similar tool experience
* Knowledge and experience with serial communication protocols like SPI, I2C, USB, etc.
* Cybersecurity and SIS product development experience (e.g,.
IEC61508, IEC62443)
* Experience with object-oriented programming
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thr...
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Type: Permanent Location: Shakopee, US-MN
Salary / Rate: Not Specified
Posted: 2025-05-31 08:40:07
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Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions.
Discover how you can make a big impact.
The Integration Specialist II/ III (NetSuite focused) will leverage technical expertise and be a curious and relentless problem solver to lead integrations and configuration for key customers.
The Integration Specialist will work with project managers, internal development teams, customers, and 3rd party consultants to engineer and deploy the integration component between the TrueCommerce Translation Software and the customer’s existing ERP (Enterprise Resource Planning) systems.
This role will be hybrid if near Columbus, OH or Pittsburgh, PA or otherwise considered a remote opportunity if not within that specific area.
As an Integration Specialist II/ III (NetSuite focused) you will:
* Be a designated expert in NetSuite ERP System to lead the integration work and provide consulting and guidance to the broader internal team to deliver exceptional customer partnership
* Work with customers and 3rd party consultants to define and implement the format of data exchanged between the TrueCommerce integration layer and the customer solutions.
* Setup / configure EDI (Electronic Data Interchange) module, configure documents and flows
* Consult, advise, and build data mapping standards based on the customer’s specifications and their business and operational needs
* Provide integration testing to support successful ‘go live’ outcomes
* Train deploying customers on the use of the TrueCommerce integration layer with their software and business needs
* Act as technical resource for implementation projects, work to predict product implementation roadblocks and proactively solution to drive a successful integration experience
* Inform our product roadmap by identifying improvements bases on common problems and ideas for enhancements
Requirements for success include:
* NetSuite experience required
* 3+ years of experience in software integration and implementation
* Knowledge and experience with EDI & ERP systems
* Strong experience with scripting and data manipulation/management languages
* Ability to interpret technical requirements
* Excellent customer service skills
* Must enjoy troubleshooting and finding solutions
* Ability to manage projects
* Ability to work independently and with a team
Level of Education:
* Associate or Bachelor’s degree in Computer Science (preferred) or equivalent years of experience
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management.
We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.
Please visit our car...
....Read more...
Type: Permanent Location: Cranberry Township, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:39:32
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Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions.
Discover how you can make a big impact.
TrueCommerce is seeking an Integration Specialist I for our Support Department.
The Customer Support department at TrueCommerce offers support to customers using various software platforms including ERP and financial systems that integrate with our offerings and technologies.
The Integration Specialist will provide frontline support to our customers in resolving what may be complex, business impacting problems.
The role of the Integration Specialist will ensure that all issues are resolved in a timely and accurate manner while leveraging internal tools and co-supporting resources. The ideal candidate will have a strong background in technology, loves troubleshooting and fixing software errors. Experience with flat file formats as well as with FTP, SFTP, AS2, VAN connections.
This role will be hybrid if near Columbus, OH or Pittsburgh, PA or otherwise considered a remote opportunity if not within that specific area.
As an Integration Specialist on our Support Team, you will:
* Troubleshoot & resolve complex customer issues including ERP, system, mapping, data and environmental issues.
+ Demonstrates accurate & efficient troubleshooting of customer issues between the partner, our translator and the customer systems.
+ Communicates and fields task/ticket status and issues to client and coworkers via email, phone and chat.
(NetSuite)
+ Ability to collaborate with all levels of management, coworkers, clients, trading partners and warehouse personnel to resolve EDI issues.
+ Works directly with existing clients and trading partners and provides production support to troubleshoot and diagnose customer issues.
+ Obtains feedback on an ongoing basis while developing solutions for clients to ensure that TrueCommerce meets, and exceeds, the client’s needs and expectations.
+ Provides recommendations and support to clients and internal teams on integrated solutions.
* Support and collaborate with other internal departments to ensure customer issues are resolved
+ Remaining ahead of new technologies as needed to successfully support internal and external customers
+ Ensure customer satisfaction through efficient, effective diagnosis and resolution of customer questions and problems.
+ Research and coordinate resolution for integration or mapping issues with the respective teams.
+ Document all client interactions and resolutions within internal ticketing systems
* On call support is required and will be rotated throughout the team.
Requirements for Success as an Integration Specialist I:
* 1-2 years in a software support, client services, help desk or call center environment
* Ability to communicate technical information ef...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:39:30
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På DHL arbetar vi med att få våra kunders vardag att fungera.
Som ett av de ledande företagen i världen inom logistik, ser vi till att våra kunder får leverans av varor och material.
Utan transporter stannar samhället, vi har ett viktigt uppdrag - Förena människor, förbättra liv. Som medarbetare hos oss är du en viktig nyckelspelare.
DHL Freight söker en operativ, initiativrik och lösningsfokuserad person med starka ledaregenskaper till rollen som supervisor för vårt team av trafikplanerare på avdelningen Central Europa, Baltikum & CIS i Malmö.
I rollen som supervisor får du en utvecklande och kreativ vardag där vana av att arbeta strukturerat under stundtals högt tempo är av vikt.
Du kommer att leda och fördela arbetet för ett kompetent och drivet team på 10-12 personer som ansvarar för planeringen av våra internationella transporter till och från Sverige samt vara en av nyckelspelarna för att driva verksamheten framåt.
Vi sätter stort värde vid dina personliga egenskaper och sociala kompetens.
Att vara en ledare och ta sig an utmaningar på ett positivt och engagerande sätt ser vi som en naturlig del i din vardag.
Arbetsuppgifter och ansvar
* Leda och fördela det dagliga arbetet inom teamet
* Ansvara för att teamet når uppsatta mål för service, kvalitet och kostnader
* Optimera produktionen och säkerställa optimalt produktionssätt
* Hantera interna och externa kontakter- kunder, leverantörer och åkerier
* Delta i trafik-och produktionsrelaterade analyser, projekt, och implementering av nya kunder
* Personalansvar- schemaläggning, rekrytering, medarbetarsamtal, personlig utveckling för individ och grupp samt säkerställa teamets kompetensutveckling
* Verka för att personalen är delaktig och engagerad
Profil & Bakgrund
* 5-8 års kvalificerad erfarenhet från transport och logistik branschen, gärna i arbetsledande ställning.
(Högskoleutbildning inom logistik eller motsvarande är meriterande)
* Erfarenhet av att leda, utveckla och ansvara för team
* God analytisk förmåga samt goda färdigheter i MS Office
* Goda kunskaper i svenska och engelska både i tal och skrift
* Resultat- och affärsdriven
* Ett stort personligt driv och målmedvetenhet
* Planerings - och organisationsförmåga
Nedan kännetecknar dig som person
* Gillar att arbeta i och utveckla team
* Beslutsfattare
* Villig att anta utmaningar och har ambitioner
* Kommunikativ och Initiativrik
* Noggrann, ordningssinne med känsla för detaljer
* Stresstålig och driven
* Brinner för att leverera kundnöjdhet
Tjänsten är tillsvidare med 100 % tjänstgöringsgrad. Vi tillämpar provanställning.
Tjänsten är placerad i Malmö.
Vad erbjuder vi dig?
Vi på DHL trivs och många av oss har jobbat här länge.
Vi är ett företag som ser våra medarbetares utveckling och potential – vi v...
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Type: Permanent Location: Malmö, SE-M
Salary / Rate: Not Specified
Posted: 2025-05-31 08:37:35
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Sales Enablement
Job Sub Function:
Sales Strategy
Job Category:
Professional
All Job Posting Locations:
Santa Clara, California, United States of America
Job Description:
About Surgery
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of MedTech surgery? Ready to join a team that’s reimagining how we heal? Our MedTech Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world.
Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer.
Patients are waiting.
Your unique talents will help patients on their journey to wellness.
Learn more at https://www.jnj.com/medtech.
We are searching for the best talent for a Technical Sales Specialist position. This position is Fully Remote.
Job Description:
We are seeking a dynamic and self-motivated Technical Sales Specialist to join our sales team.
The ideal candidate will have a strong understanding of connected devices, software, cloud, and how to sell connected devices with associated software into hospitals.
This person will be responsible for providing technical support to sales representatives and customers, communicating our connected medical devices and software and their IT specs, answering technical questions that arise from customers, and coordinating with relevant JJMT teams to fill in IT/IS questionnaires that come from customers and answer customer questions related to those questionnaires.
The role will focus on North America sales but will also support APAC as needed and will coordinate closely with the EMEA team to ensure that processes followed are globally consistent.
You will be responsible for:
* Offer rapid, knowledgeable responses to customer technical inquiries during the sales cycle, showcasing problem-solving abilities and in-depth product expertise.
* Collaborate with Regional Sales Managers and Account Managers to support their sales motion with customers by partnering with them for presentations and Q&A with customer stakeholders that have any questions about connectivity in the device and/or software
* Seek, analyze, and act on customer feedback, liaisin...
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Type: Permanent Location: Santa Clara, US-CA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:34:47
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Sales Enablement
Job Sub Function:
Sales Strategy
Job Category:
People Leader
All Job Posting Locations:
Santa Clara, California, United States of America
Job Description:
About Surgery
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of MedTech surgery? Ready to join a team that’s reimagining how we heal? Our MedTech Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world.
Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer.
Patients are waiting.
Your unique talents will help patients on their journey to wellness.
Learn more at https://www.jnj.com/medtech.
We are searching for the best talent for a Technical Sales Manager position. This position is Fully Remote.
Job Description:
We are seeking a dynamic and self-motivated Technical Sales Manager to join our MedTech Digital team.
The ideal candidate will have a strong understanding of connected devices, software in medtech, and their application in the field of healthcare.
This person will be responsible for providing technical support on a national level to sales representatives, presenting product demonstrations, answering clinical questions that arise from customers, and establishing strong relationships with potential and existing customers at hospitals.
You will be responsible for:
* Represent the company as the technical authority during sales pitches, elucidating the technological advantages and tech stack of our connected devices and software.
* Partner with Area Directors, Regional Sales Managers to craft and implement successful sales strategies, focusing on IT/IS stakeholders.
* Aid in curating technical proposals, encompassing all required product details, technical specs, and delivery specifics.
* Facilitate supplemental advanced training sessions for both the sales team and external clientele on product usage.
* Cultivate robust ties with major customers, discern their outstanding needs, and offer technical backing to bolster sales team performance.
* Collaborate with the customer success and service divisions, ensuring best-in-clas...
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Type: Permanent Location: Santa Clara, US-CA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:34:34
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
R&D Product Development
Job Sub Function:
R&D Software/Systems Engineering
Job Category:
Scientific/Technology
All Job Posting Locations:
Santa Clara, California, United States of America
Job Description:
About Surgery
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of MedTech surgery? Ready to join a team that’s reimagining how we heal? Our MedTech Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world.
Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer.
Patients are waiting.
Your unique talents will help patients on their journey to wellness.
Learn more at https://www.jnj.com/medtech.
We are searching for the best talent for a Product Software Security Engineer position to work in Santa Clara, CA.
Job Description:
We are seeking a skilled and motivated Product Security Engineer to enhance the security posture of our software products.
The preferred candidate will have a strong background in computer software security, proficient programming skills in C++ and Python, and Linux.
A good understanding of networking and its impact on security is bonus.
The Product Software Security Engineer works within Johnson & Johnson's (J&J's) product research and development focusing on security for robotic devices for medical technology.
The position is in Santa Clara, CA and requires a presence on-site for 3 days a week
You will be responsible for:
* Design, implement, and maintain security features in our products.
* Conduct threat modeling and risk assessments to identify vulnerabilities and propose mitigation strategies.
* Develop security testing plans, including static and multifaceted analysis, vulnerability scanning, and penetration testing.
* Collaborate with multi-functional teams to ensure that security requirements are integrated into the software development lifecycle.
* Stay updated with the latest security trends, vulnerabilities, and technologies relevant to our products.
* Assist product teams with secure coding practices and conduct code reviews to ensure compliance with security standards.
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Type: Permanent Location: Santa Clara, US-CA
Salary / Rate: Not Specified
Posted: 2025-05-31 08:34:33
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DHL Group - we are the world's leading logistics provider.
Our company connects people and markets, enabling global trade.
We pursue the strategic goals of being the first choice worldwide for customers, employees, and investors.
Through responsible entrepreneurial actions and commitment to society and the environment, we make a positive contribution to the world.
As part of the Group Chief Information Security Office, the department "Cyber Security Strategy & Portfolio Management" is responsible for the (further) development and implementation of global cyber security strategies, with the aim of protecting the DHL Group from cyber threats.
It works closely with internal departments, divisional business and IT functions, as well as service providers within overarching initiatives and programs.
Cyber Security Portfolio Manager Microsoft/M365 (m/f/d)
Bonn | Full-time | Permanent
Your responsibilities
* Further develop and implement the global cyber security roadmap for M365, ensuring alignment with the corporate IT strategy
* Develop and implement cyber security policies for the roll-out of M365 tools and services, while gathering and assessing security requirements from business units and stakeholders
* Create M365 Cyber Security approaches that comply with relevant privacy regulations, coordinating with Corporate Data Protection to ensure effective implementation
* Act as the primary point of contact for cyber security issues in the Microsoft environment, providing guidance on cross-functional M365 projects and regularly reporting to management on security requirements and implementation progress
* Design and deliver Group-wide training as part of awareness programs, collaborating with Cyber Security Awareness, Training & Communications, IT Services, and Corporate HR to enhance the organization’s security posture
Your profile
* Completed degree in the fields of Information Security, Computer Science, Business Administration, or a comparable qualification
* Extensive professional experience in cyber security and IT compliance
* Strong knowledge and experience of modern collaboration tools and business applications (M365)
* Experience in leading cross-functional projects and managing service providers
* Strong analytical and conceptual skills, solution-orientation and quality-consciousness
* Excellent stakeholder management and strong communication and presentation skills at all levels
* Fluent in English is essential; proficiency in German is highly desirable
Your benefits
* Flexibility: We offer up to 3 days/week of flexible remote work, along with flexible working hours without core hours.
The arrangements may vary depending on the task and role.
* Well-Being: Fun, team spirit, and health are crucial factors.
Therefore, within the company, we offer a wide range of health and preventive care services, an occupational physician and the FC Deutsche Pos...
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Type: Permanent Location: Bonn, DE-NW
Salary / Rate: Not Specified
Posted: 2025-05-31 08:30:42
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
As Elanco grows, the SIAM Business Systems Analyst will play a key role in stabilizing and optimizing the IT Operating Model through data-driven process improvement, service integration, and reporting.
This role is responsible for developing IT governance reports, managing dashboards in ServiceNow and Power BI, supporting vendor management reporting, and driving continuous improvement initiatives.
By partnering across IT and vendor teams, the analyst ensures process alignment, monitors performance metrics, and contributes to the ongoing evolution of Elanco’s IT governance, collaboration and processes.
Key Role Responsibilities & Expectations:
* Generate, validate, and distribute monthly IT governance reports
* Develop and maintain ServiceNow Performance Analytics (PA) dashboards and Power BI (PBI) reports
* Support the cleanup, standardization, and enhancement of ServiceNow reporting data
* Collaborate with internal and external stakeholders to provide SIAM operational support and reporting insights
* Assist in the development and delivery of vendor management reports for the VMO
* Contribute to the creation and tracking of ServiceNow enhancement stories and platform upgrade initiatives
* Set up, monitor, and manage ServiceNow SLA definitions and reporting
* Provide reporting and metric support for IT VMOss (Vendor Management Office Support Services) initiatives
* Coordinate vendor satisfaction surveys and assist in analyzing results
* Work closely with cross-functional teams to ensure alignment with business and IT processes
* Update documentation and SOPs to support training and learning plans
* Coordinate, track, connect, and drive the adoption of the enterprise and IT processes within IT ecosystem
* Establish continuous improvement and serve as an advisor of best practices
* The role will be responsible for coordinating, leading, and supporting process improvement and cross-functional projects, initiatives, and collaborations across IT.
* Establishing control plans and moni...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-05-30 09:21:04
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Le Groupe ICC, une division de Acceo Solutions, est à la recherche d'un Administrateur de bases de données (DBA) pour compléter son équipe.
Le titulaire de ce poste sera responsable de développer et maintenir des applications logicielles grâce à ses compétences en structure de bases de données.
En équipe multidisciplinaire, le DBA participera activement à l’analyse des besoins et à la recherche de méthodologie pour le développement de notre suite de logiciels en termes de structure de données.
Il mettra tout en œuvre afin que ces applications ainsi développées atteignent une qualité qui permettra à l’entreprise de demeurer une référence dans l’industrie.
Responsabilités:
* Participer à l’évolution des structures de données actuelles et au nouveaux design requis dans le cadre de nos divers projets et ce, dans nos notre solutions ERP pour le secteur de la distribution et du détail;
* Développer des processus ETL (SSIS) et cubes (SSAS) pour alimenter nos applications de ‘Tableaux de bords’.
* Identifier les éléments à améliorer pour assurer une performance optimale des diverses requêtes requises par nos applications et transformer, le cas échéant, certaines de ces requêtes;
* Maintenir et adapter les diverses méthodes utilisées en termes de réplication des données dans diverses applications de nos ERP i.e.
(Autonomie de site, Entrepôt de Données, Mobilité, Web Transactionnel, Etc.);
* Mettre en place et maintenir différentes solutions de haute-disponibilité (ex.
AlwaysOn)
* Participer à l’élaboration du plan physique des installations SQL en collaboration avec notre division technique;
* Assurer un lien de communication entre les divers intervenants du côté technique et nos développeurs;
* Maintenir la sécurité des bases de données;
Ce qu'il vous faut:
* Un diplôme collégial ou universitaire en informatique
* 3 ans (ou plus) dans l’administration de bases de données Microsoft SQL Server.
* MSSQL Server
* Ouverture d’esprit, flexibilité au changement de priorité
* Sens des responsabilités, niveau élevé d’autonomie et débrouillardise
* Sens de l'organisation
Atouts :
* Certification Microsoft en lien avec la gestion des bases de données
* Connaissance de techniques en matière de réplication SQL
* Connaissance de PostgreSQL
Ce que nous vous offrons:
* Télétravail
* Une échelle de vacances généreuse;
* 5 jours de congés personnels par année;
* Des assurances collectives payées à 100% par l’employeur dès le jour 1;
* Un programme de vie active (Prime annuelle);
* Un programme d’aide aux employés;
* Des REER collectifs;
* Et bien plus encore … !
*Seul les candidats retenus seront contactés
*
*Anglais et français car nous avons des clients dans le reste du Canada et aux États-Unis
*
Harris souscrit à un prog...
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Type: Permanent Location: Quebec City, CA-QC
Salary / Rate: 120000
Posted: 2025-05-30 09:17:03
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Harris Health Alliance, a Harris Computer company, are recruiting for a Ruby Engineer/Developer, on a permanent, remote-working basis.
We’re looking for a talented developer to join our small, dynamic team to help us create and maintain a cutting-edge SaaS application. If you’re passionate about working across the stack and contributing to modern, scalable solutions, this is your chance to make a real impact. Our product is built on Ruby on Rails and runs on Kubernetes, with a focus on quality and maintainability.
What You’ll Do
* Maintain and Support: Monitor and resolve production issues to ensure smooth application performance
* Enhance the Product: Develop new features, improve existing functionality, and contribute to product design discussions
* Provide Technical Expertise: Handle advanced (3rd line) support issues and collaborate with the team to solve complex challenges
* Work Across the Stack: Contribute to both the application and the infrastructure running on AWS
What we are looking for
* Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
* Experience with JavaScript (we use Svelte in the front end)
* Confidence in working with SQL databases
Desirable Skills (not mandatory but a plus):
* Experience with cloud-based deployments and continuous delivery (e.g., Kubernetes, Docker)
* Familiarity with Test-Driven Development (TDD) principles.
* Knowledge of other programming or scripting languages (e.g., Go)
* Experience deploying to or managing cloud environments (e.g., AWS)
Who You Are:
* A proactive problem-solver with a strong work ethic and a passion for continuous learning
* Someone who embodies our values and represents our business with professionalism. Values (harriscomputer.com)
Why You’ll Love Working With Us:
* Work on a mature product running on Rails 7, with a modern architecture and a focus on maintainability
* Enjoy a fully automated testing and deployment pipeline, making development efficient and rewarding
* Use top-quality Macs and developer-friendly tools
* Collaborate on a stack that’s up-to-date and evolving, with minimal legacy components
Please note: We do not sponsor visas. Applicants must have the right to work in the UK at the time of application. Applications from candidates who do not meet this requirement will not be considered.
About Us
Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector provi...
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Type: Permanent Location: Manchester, GB-MAN
Salary / Rate: 55000
Posted: 2025-05-30 09:16:29
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Your Job
We are seeking a Senior Enterprise Architect to lead the architectural strategy, platform governance, and technical execution across our Global Sales and Marketing application ecosystem.
As a key leader within digital organization, you will serve as a strategic partner to both business and IT stakeholders-shaping scalable, secure, and customer-centric solutions across platforms such as Salesforce, Adobe Experience Cloud, modern web technologies, and other connected systems.
You will play a pivotal role in aligning technology with business goals, driving architectural excellence, and ensuring the long-term success of our digital platforms and digital customer experience.
Our Team
The Digital Sales and Marketing team at Molex is a globally distributed group of architects, developers, and business technologists who support the Global Sales and Marketing organization.
We collaborate closely across regions and functions to design and deliver platforms and services that enhance business efficiency, scalability, and usability across the enterprise.
Practicing an Agile Scrum methodology, our team operates in fast-paced, iterative sprints to develop solutions that evolve with our customers' needs.
Through tight collaboration with cross-functional stakeholders, we ensure a seamless and connected customer experience-from the first digital touchpoint to long-term engagement and support.
We are passionate about building resilient, secure, and user-focused platforms that drive measurable business outcomes.
What You Will Do
* Architectural Leadership
* Define and maintain the enterprise architecture blueprint for Sales and Marketing platforms.
* Develop reference architectures, integration patterns, and data flow models to support customer-facing digital solutions.
Platform Expertise
* Lead the design and integration of CRM and digital marketing platforms, including Salesforce, Adobe Experience Cloud, and competitors such as HubSpot, Oracle CX, Microsoft Dynamics 365, SAP Customer Experience, and Sitecore.
* Evaluate and recommend modern web technologies for global website platforms and marketing automation capabilities.
API & Integration Strategy
* Architect secure, scalable APIs for customer and partner access using RESTful services, OAuth, and API Gateway solutions.
* Establish best practices for API lifecycle management, developer enablement, and versioning strategies.
Cloud & Infrastructure Alignment
* Utilize deep expertise in the AWS technology stack (e.g., Lambda, S3, RDS, EC2, CloudFront, IAM) to drive cloud-native architectural decisions.
* Optimize cloud solutions for performance, cost, scalability, and security.
Data Architecture
* Define data models, flows, and governance structures to support global Sales and Marketing analytics.
* Partner with Data Engineering to ensure high-quality, accessible, and compliant data pipelines and integrations.
Security & Privacy
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2025-05-30 09:11:10
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DTS R&D Lead Data Engineer
Job Description
You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.
You want to be part of a performance culture dedicated to building technology for a purpose that matters.
You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development.
In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
In this role, you will:
* Understand business problems, analyze data, and define success criteria.
* Work with engineering team and architecture teams for data identification and collection, harmonization, and cleansing for the data analysis and preparation.
* Responsible for analyzing and identifying appropriate algorithms for the defined problem statement.
* Analyze additional data inputs and methods that would improve the results of the models and look for opportunities.
* Responsible for building models that are interpretable, explainable and sustainable at scale and meets business needs.
* Build visualizations and demonstrate the results of the model to the stakeholders and leadership team.
* Must be conversant with Agile methodologies and tools and have a track record of delivering products in a production environment.
* Lead the design of prototypes in our AI factory, partnering with product teams, AI strategists, and other stakeholders throughout the AI development life cycle.
* Lead and transform data science prototypes.
* Mentor a diverse team of junior engineers in machine learning techniques, tools and concepts.
Provides guidance and leadership to junior engineers.
* Work with Technical Architects, Product Owners and Business teams to translate requirements into technical design for data modelling and data integration.
* Demonstrate deep background in data warehousing, data modelling and ETL/ELT data processing patterns.
* Design and develop ETL/ELT pipelines with reusable patterns and frameworks.
* Design and build efficient SQL to process and curate the data sets in Azure, Databricks, and Snowflake.
* Design and review data ingestion frameworks leveraging Python, Spark, Azure Data Factory, Snowpipe, etc.
* Design and build Data Quality models and ABCR frameworks to ingest, validate, curate and prepare the data for consumption.
* Understand the functional domain, business needs and able to identify the gaps in the requirements proactively prior to implementing solutions.
* Work with platform teams to design and build processes for automation in pipeline build, testing and code migrations.
* Demonstrate exceptional impact in delivering projects, products and/or platforms in terms of scalable data processing and application architectures, technical deliverables and delivery throughout the project l...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-05-30 09:09:02
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If you are a Software Engineering professional who enjoys critical thinking, solving difficult problems, and is looking for an opportunity to grow, Emerson has an exciting opening for you! This is an onsite work opportunity based in our Eden Prairie, MN location.
In this Role, Your Responsibilities Will Be:
* Lead the design and development of backend services using Node.js, including RESTful APIs, microservices, and serverless functions.
* Architect and build modern, high-performance frontend interfaces using React, with a focus on usability and responsiveness.
* Design and implement integration solutions across internal systems, APIs, and cloud services.
* Collaborate with product managers, architects, and stakeholders to define and prioritize technical requirements.
* Encourage the adoption of standard processes in coding, testing, DevOps, and API design within development teams.
* Utilize Azure Kubernetes Service (AKS) and containerization for scalable deployments
* Provide technical leadership, mentorship, and code reviews to ensure high-quality deliverables.
* Monitor performance, security, and scalability of applications, implementing improvements proactively.
* Lead PI/Sprint planning, technical estimations, and release cycles in an Agile environment.
* Troubleshoot and resolve complex technical issues
Who you are:
You experiment with a wide range of existing technologies while applying new and emerging options that can improve organizational outcomes.
You formulate a clear strategy and map bold steps that will accelerate the organization towards its goals.
You persist in the face of challenges and setbacks.
You leverage each team member's unique background to achieve team goals.
For This Role, You Will Need:
* Bachelor’s degree in Engineering
* 8 years of professional software development experience.
* 4 years of technical leadership experience including leading integration initiatives between legacy and modern systems.
* Expert-level proficiency in Node.js, Express, and JavaScript/TypeScript, with a deep understanding of building scalable and maintainable backend services.
* Advanced skills in React.js with Redux for building modern web applications.
* Strong experience in system integration, API management, and crafting RESTful APIs for scalable, high-performance applications.
* Proven knowledge of cloud platforms, particularly Microsoft Azure.
Hands-on experience with AKS (Azure Kubernetes Service), Docker, and infrastructure-as-code practices.
* Proficient with CI/CD pipelines, Azure Repos/Git, and modern DevOps workflows to ensure detailed code deployment and environment management.
* Skilled in working with databases like Cosmos DB (including Gremlin API) and PostgreSQL.
* Legal authorization to work in the United States - Sponsorship will not be provided for this position.
Preferred Qualifications that Set You Apart:...
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Type: Permanent Location: Eden Prairie, US-MN
Salary / Rate: Not Specified
Posted: 2025-05-30 09:06:03
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At DHL, people mean the world to us.
That’s why our goal has always been to attract and retain the best talent across the globe.
We provide challenge and opportunity for personal and professional development.
We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics and supply chain solutions
Summary
DHL is hiring a System Support Analyst to join its Heredia, Costa Rica team.
In this role, you will assist with proactive maintenance and administration of computer hardware, software and operations tools in support of the delivery of the IT service.
To improve system availability with proactive work to avoid outages and performance issues, with particular focus on maintenance services for all infrastructure used by the Operations Centre.
This includes hardware support, Windows 11 O/S, Microsoft 365 suite (Outlook, Onedrive, Teams, Sharepoint), MS Active Directory, Zscaler, Citrix.
Role also requires basic network troubleshooting as well as basic development and support of Power Platform applications.
Main Responsabilities
· Supporting end users and key stakeholders with hardware and software related incidents
· Documenting all support requests and emergency tickets within Global Service Now platform
· Supporting business critical applications running within the area of responsibility of Production Services in ITS globally
· Documenting best practices and adhering to formal standards and processes as currently laid down
· Documenting lifecycle of all IT assets such as desktop computers, laptops and telecommunications related hardware (switches, access points, etc)
· Gathering, assessing, and communicating critical information on a timely basis, by interacting with a broad set of teams
· Obtaining timely information from a variety of stakeholders
· Assist with internal projects focused on hardware infrastructure improvement with related activities such as project planning, resource planning and reporting.
· Ensure that the applications and their support is undertaken based on the IT Operational standards, are executed in line with the ITS Process and delivered within the requested timescales.
· Develops applications at basic to intermediate levels using the different Power Platform tools (Power Automate, Power Apps, Power BI, etc)
Qualifications
· University degree specialized to computer/technical area
· Knowledge in ITIL v4 and COBIT v5 frameworks (certification is a plus)
· Knowledge in IT Security/Cybersecurity frameworks (certification is a plus)
· 1-3 years of experience in a large, multi vendor, computing environment preferable
· 1-3 years of experience with installing and supporting Windows 10/11 operating systems.
Linux desirable
· 1-3 years of experience with supporting Microsoft 365 applications such as MS Outlook, MS Teams, Onedrive
· 1-3 years of experience Basic to intermediate experience with IT Telecom support (able to perform local troubleshooting when IT network has slowness, degradation or it is totally down)
· Basic to intermediate knowledge/experience with developing applications using Power Automate, Power Apps, reports & dashboards with Power BI
· Results oriented and driven by goal achievement with a strong focus on high quality
· Solid in assertive communication within IT and other departments
· Solid in IT processes documentation
· Solid in constructive challenge
· Solid in building and managing partnerships
Solid in flexibility and stress management
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Type: Permanent Location: Heredia, CR-H
Salary / Rate: Not Specified
Posted: 2025-05-30 09:05:49
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Job title: Ocean Import Specialist
Job location: Mississauga, Ontario
Role Overview
As an Ocean Import Specialist at DHL Global Forwarding, you will be responsible for managing and coordinating the ocean import process for all FCL shipments.
You will work closely with customers, carriers, and internal teams to ensure smooth and efficient import operations, compliance with regulations, and exceptional customer service.
Key Responsibilities
* Coordinate and oversee the end-to-end ocean import process for all FCL shipments, ensuring timely and accurate execution of all import activities.
* Collaborate with customers to obtain shipping instructions, documentation, and necessary information for customs clearance and import compliance.
* Liaise with carriers, freight forwarders, and other service providers to secure bookings, monitor shipment status, and resolve any transportation-related issues.
* Prepare and submit import documentation, including bill of lading, commercial invoices, packing lists, and customs declarations, ensuring compliance with regulatory requirements.
* Coordinate with customs brokers and agents to facilitate smooth customs clearance and ensure adherence to import regulations and requirements.
* Track and monitor shipment milestones, providing timely updates to customers and internal stakeholders.
* Proactively address and resolve any operational issues or exceptions that may arise during the import process.
* Ensure accurate and timely data entry in relevant systems and maintain proper documentation for record-keeping purposes.
* Collaborate with cross-functional teams, including sales, customer service, and operations, to ensure seamless communication and customer satisfaction.
* Stay updated on industry regulations, market trends, and best practices in ocean freight forwarding and customs compliance
Skills & Qualifications
* High school diploma or equivalent; additional education or certification in supply chain, logistics, or international trade is a plus.
* Proven experience (2-3 years) in ocean freight forwarding, specifically in import operations.
* In-depth knowledge of import regulations, customs compliance, and documentation requirements.
* Strong understanding of ocean carriers, freight forwarding, and international trade practices.
* Proficient in using MS Office applications.
CW1 experience is an advantage.
* Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams.
* Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines.
* Problem-solving and critical-thinking abilities to address operational challenges and provide efficient solutions.
* Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities.
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Type: Permanent Location: Mississauga, CA-ON
Salary / Rate: Not Specified
Posted: 2025-05-30 08:59:53
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KeyLogic has a new opportunity, for a Computer Systems Analyst III (Application Development).
This position can be Hybrid, based out of Bethesda, MD.
Position Summary:
The Computer Systems Analyst will support application development and maintenance.
The analyst will work closely with developers, project managers, and stakeholders to ensure systems meet user requirements and are delivered on time.
Position Responsibilities:
* Analyze user needs and develop system specifications.
* Support application lifecycle from planning to deployment.
* Coordinate with development teams to ensure system integrity.
* Provide documentation and support for system upgrades and enhancements.
Position Requirements:
* Bachelor’s degree in Computer Science, Information Systems, or related field.
* Minimum of 5 years of experience in application development or systems analysis.
* Public Trust Clearance
* Ability to obtain and maintain a Federal Background Investigation
Required Certifications (any of the following):
* ITIL v3 or higher (Foundation Certificate in IT Service Management)
* MTA, MCSA, or MCSE
* Apple Certified Support Professional or Associate
* CompTIA A+, Network+, or Security+
* Jamf Certified Tech or Expert
*Position is an opportunity for future work, salary $80,000 - $150,000
See Job Description
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Type: Permanent Location: BETHESDA, US-MD
Salary / Rate: Not Specified
Posted: 2025-05-30 08:59:33
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Your Job
The Manager of Global Change Management will play a key role in ensuring that all change initiatives processed through the Global Change Management process meet the policy and satisfy change objectives in n a timely and effective manner by increasing employee adoption and usage of the GCM process globally.
This position will focus on managing the process for changes to business processes and products ( PCNs).
The primary responsibility will be enforcing the policy globally, creating and implementing change management strategies and plans that maximize employee adoption and usage and minimizing resistance.
This person will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact operations, engineering and customers to increase benefit realization, value creation, ROI and the achievement of desired results and outcomes.
What You Will Do
* Manage the consistent global implementation and application of the change policy and methodology
* Complete internal change management process assessments and make appropriate recommendations
* Identify, analyze and prepare risk mitigation tactics based on PCN process data
* Identify and manage anticipated resistance by working with any impacted/participating location globally.
* Consult with and coach individuals and Change Review Boards
* Create and implement actionable deliverables for ongoing communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans.
* Support and engage appropriate senior leaders as required when special issues arise
* Coach managers and supervisors who may have questions about the policy or procedure
* Support organizational design and definition of roles and responsibilities in the change management process
* Manage regular planned global reviews and updates of existing systems and documents
* Coordinate efforts with Local and Regional Coordinators.
* Evaluate and ensure user readiness as new sites are integrated into the global change management process
* Track process performance metrics and follow up on and report on issues requiring resolution
* Support change management at the organizational level by working closely with all participating support functions, plants and divisions.
* Monitor the effective management of master data maintenance with data owners by executing regular audits.
Lead improvement efforts as required.
* Conduct periodic external assessments of change management communication effectiveness and
* Make recommendations to improve in the areas where opportunity is identified.
* Understand, support and contribute to current Molex Total Quality Management (TQM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures.
* Perform other related duties as ass...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2025-05-30 08:59:27
