System Administrator

As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance.

You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments.

In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture. 

We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency.

This is a hybrid opportunity out of our Port Talbot office.

Your Key Responsibilities as a System Administrator will be:


* Provide advanced server system administration to include design, configuration, and domain and policy design.


* Manage ACLs, User IDs, Groups, and other daily administration and security functions.


* Monitor systems and networks regarding performance and vulnerabilities.


* Create and maintain documentation on existing systems and processes.


* Develop, maintain, and enforce company security policies within the system environment.


* Identify and troubleshoot software problems.


* Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.


* Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.


* Lead team efforts to establish, document, and implement software installation standards for all systems.


* Lead initiatives to ensure the current software environments are well documented and mapped.


* Support implementation of disaster recovery processes and business continuity activities.


* Provide on-call technical support during non-business hours as required.


* Determine priority of action based on severity of service disruptions and respond appropriately.


* Implement projects to improve the system environments.


* Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures


* Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.

To be successful in this role you will require:


* 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).


* 3+ years configuring, supporting, and troubleshooting SQL Server


* 3+ years working with Microsoft Web Application (.Net, IIS)


* Networks – VPN, Firewall rules, access controls


* Experience with SoftwareAG webMethods software a plus.


* Strong understanding of communication protocols, internet/network security and authentication.


* Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
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