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Nemours is seeking an experienced Advanced Practice Provider to join our Hematology/Oncology team in Orlando, Florida! This position is sign on bonus eligible!
Our care for families is informed by our entire team of pediatric cancer and blood disorder specialists.
It's one of the largest teams of its kind in the nation.
Our expert team focuses on achieving the best outcomes, reducing side effects and enhancing quality of life during and after treatment.
Key Responsibilities
* Providing care for pediatric patients, including interview of patients, obtaining and recording health histories
* Completes physical and developmental assessments, diagnosing health problems, manages the health care of those patients for which he/she has been educated
* Provides health care teaching and counseling
* Initiates referrals and maintains health records in the inpatient and/or outpatient settings.
What we Offer
* Competitive salary with generous sign on bonus.
* Extensive benefits package that includes quality-based bonus incentives, relocation allowance, life insurance, comprehensive health, dental and vision coverage
* CME and board maintenance allowances.
* Retirement plan with employer matching and an additional 457B retirement savings plan.
* Educational allowance, paid licensure and malpractice fees, and professional membership dues allowance.
Qualifications
* Must have current APRN or PA license in good standing; Pediatric Acute Care Nurse Practitioner Certification preferred
* Current AHA BLS certification upon hire; PALS to be obtained within 90 days of hire
* Minimum of two years Pediatric APP experience preferred.
* Intensive Care, Acute Care or ED experience accepted
* New to Practice APPs will be considered for this position
If you're looking for a position that will allow you to enjoy a work-life balance, have an opportunity for professional growth, and focus on pediatric care, this is the opportunity for you.
#LI-KN1
About Us
Nemours Children's Health is an internationally recognized children's health system.
With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida.
Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals.
We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I.
DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health.
Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive.
It's a journey that extends beyond our nationally recognized clinic...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:24
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Nemours is seeking an Imaging Service Engineer II to join our Nemours Children's Health team in Wilmington, DE.
The Imaging Service Engineer II (ISE) is responsible for inspecting, troubleshooting, repairing, maintaining, and calibrating a wide range of diagnostic imaging and/or therapeutic radiation equipment.
This multi-modality, multi-vendor in-house imaging position requires a high level of technical expertise.
The role requires participation in on-call rotations.
Original Equipment Manufacturer (OEM) training is available.
Essential Functions
1.
Inspect, maintain, repair, and calibrate imaging equipment and systems.
2.
Provide technical support for imaging equipment used in direct patient care.
3.
Ensure compliance with all regulatory standards.
4.
Routinely interact with clinical health providers to identify and resolve technology-based issues.
5.
Address organization-level customer service concerns and complaints.
6.
Prepare required documentation and reports.
7.
Demonstrate a safety-focused approach to all tasks.
8.
Practice fiscal responsibility when purchasing parts and services.
9.
Manage and schedule vendor services as needed.
10.
Guide clinical staff in the proper operation of imaging equipment when necessary.
11.
Accurately document work performed and maintain detailed equipment records.
12.
Plan and schedule service and maintenance duties.
13.
Assist the management team in evaluating contract levels.
14.
Support vendors during repairs and preventive maintenance tasks as needed.
15.
Participate in the on-call rotation every third week for imaging equipment support (subject to change based on company needs).
16.
Provides training to Imaging team when needed and acts as a mentor to ISE 1.
17.
Leads or manages vendor during mission critical equipment repairs.
18.
Assists ISE 3 or Supervisor develop maintenance schedules.
19.
Additional duties may be assigned as needed by management.
Requirements
High School Diploma required; Associate's Degree is preferred
Minimum 3 years imaging equipment repair and preventive maintenance experience is required.
Preferred Equipment Familiarity:
* MRI: GE Signa Premier, Siemens Magnetom Sola
* CT: Siemens Definition family
* Nuclear Medicine: Siemens Symbia Evo/Intevo
* Interventional Radiology: Philips Azurion, Canon Infinix/Alphenix
* Radiography & Fluoroscopy: Philips Digital Diagnost, Philips Easy Diagnost, Siemens CIOS, Fujifilm FDR Go/Go Plus, Fujifilm DEVO Suite
About Us
Nemours Children's Health is an internationally recognized children's health system.
With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida.
Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals.
We generate ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:24
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The Division of Hematology / Oncology at Nemours Children's Health in Orlando FL is seeking two Pediatric Hematologist Oncologists.
These are full-time positions with ample teaching and research opportunities.
The successful candidate will hold an MD/DO or foreign equivalent degree, be board certified or board eligible in Pediatric Hematology / Oncology, and be eligible for an unrestricted Florida medical license.
Opportunity and Program highlights:
* Our division includes six full-time physicians and three APPs and is conveniently co-located with our infusion center, clinic, and inpatient unit.
* Nemours Children's Health Florida is a 130-bed hospital with a 16-bed Hematology oncology unit with plans for expansion in 2028
* Academic appointments to the University of Central Florida, Orlando FL
* Our specialty programs include a comprehensive sickle cell clinic, neuro-oncology, vascular anomalies program, cancer survivorship program,
* We are an active member of the C.O.G.
and are part of Nemours NCORP (NCI Community Oncology Research Program), which is one of only two pediatric NCORPs in the country.
* Nemours Children's Hospital is part of the Nemours Center for Cancer and Blood Disorders (NCCBD) which is among the top three largest pediatric oncology contributors to NCI clinical trial enrollments.
In addition to clinical responsibilities, physicians are afforded opportunities for both teaching and research.
* Our residency program has 16 residents per year.
The GME program is adding new pediatric subspecialty fellowships yearly.
How to Apply/For Confidential Consideration
Please apply below for confidential consideration.
Have questions regarding the position? Click here to contact us.
Applications have begun being reviewed and will continue until the position is filled.
Join us in our mission to provide exceptional care and make a lasting impact on the lives of children and their families.
We look forward to hearing from you.
Nestled within Orlando, Lake Nona is a vibrant community known for its innovative spirit and quality of life.
It offers a tranquil retreat minutes from Orlando's urban center and is a hub for healthcare and life sciences.
Lake Nona features upscale residential neighborhoods, top-rated schools, championship golf courses, state-of-the-art sports facilities and diverse retail, dining and entertainment options.
With a commitment to sustainability and wellness, Lake Nona is an ideal place to live, work and play.
Learn more about Nemours Children's Health and our Mission: Nemours' Mission
#LI-FM1
About Us
Nemours Children's Health is an internationally recognized children's health system.
With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida.
Our pediatric network includes 80 primary-urgent-and ...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:23
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Nemours is seeking a Clinical Pharmacist (CASUAL/PRN), to join our Nemours Children's Health team in Orlando, Florida.
PRN Clinical Pharmacist position with Hospital experience that has availability to work weekends in addition to some weekday shifts.
Shift hours consist of 8 and 10 hour AM and PM shifts in addition to an every 4th weekend rotation.
Pediatric Hospital and IV room pharmacy experience preferred.
This position is responsible for providing Pharmacy Services within the Inpatient and Outpatient Retail Pharmacy Department and the Nemours Children's Hospital in Orlando FL.
The Clinical Staff Pharmacist will review, clarify, verify, and provide recommendations for medication orders and be responsible for the dispensing of medications, and the activities surrounding dispensing, throughout the hospital and its associated clinics at Medical City.
Position Responsibilities
* Reviews interpret and verify medications orders for accuracy using sound principles, accounting for the pharmacology of the drug, pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism, and elimination with responsibility for establishing and overseeing the delivery and preparation of unit dose and parenteral pharmaceuticals.
* Carries out rules and regulations pertaining to the professional policies of the pharmacy department and ensures compliance with State and Federal regulations concerning Controlled Substances.
* Provide pediatric pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians and practitioners on issues concerning drug therapy, the inherent toxicity of drugs, drug-drug, drug-food interactions and side effects, as well as assisting in the prescribing of appropriate doses.
* Responsible to provide accurate, adequate, and timely drug information to the professional staff and to patients and their families if needed.
* Coordinates the activities of pharmacy technicians engaged in the preparation, labeling and delivery of medications in accordance with federal, state, and local laws and regulations pertaining to the dispensing of drugs, controlled drugs, investigational drugs, and the maintenance of required records.
* Reads, extract and interprets information in patient's charts accurately.
* Participates in the quality improvement and medication use review activities of the department.
Collects data; conducts quality monitors and inspections; maintains logs, records, and other documentation as assigned.
* Promote the use of the Nemours Children's Hospital drug formulary by converting non-formulary orders to formulary when possible, but facilitate procurement of non-formulary drugs when necessary.
* Establish and maintain an open communication process throughout the hospital.
* Works with other NCH colleagues to engage the patient and their family in medication discussions, planning and educational sessions to support Patien...
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:23
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Nemours is seeking a Senior Perinatal Sonographer (CASUAL), FULL-TIME, to join our team in Orlando, Florida.
The Senior Perinatal Sonographer will provide high quality ultrasound for interpretation and diagnosis by a maternal fetal medicine physician.
To act as a mentor and resource for medical students, residents, fellows and sonographers in performing high quality fetal ultrasound scan /fetal echocardiograms as well as assisting them in developing other clinical and administrative skills necessary to their roles.
Actively participate in Performance Improvement Projects.
Perform perinatal ultrasounds.
Act as a mentor for students, staff, and fellows in fulfilling their roles within the Perinatal Department.
Job Duties:
* Operate all equipment to perform diagnostic echocardiograms.
Use correct parameters based on patient age and diagnosis.
This may include but is not limited to 2D, 3D, Doppler and color Doppler.
* Demonstrates proficient skills in at least one additional advanced form of imaging.
This may include but is not limited to:
* 3D imaging and rendering
* Fetal cardiac imaging.
* Efficiently and effectively perform pre-work by searching for relevant information related to prior study,
* Communicate efficiently and effectively with ordering and/or interpreting physician - prior studies and as needed for outpatient studies to define study goals.
* Measure all M-mode, 2D, 3D, Doppler, and color Doppler flow patterns.
Calculate measurements, formulas, and ratios.
Enter calculations and measurements into patient report in AS software.
* Analyze images and correctly annotate in PACS system.
* Act as a mentor and resource for students, sonographers and fellows in clinical situations.
* Assist in administrative duties within the department as requested.
This may include but is not limited to assisting with scheduling, research and quality performance, data acquisition and collection and clinical demonstrations.
* Participate in research studies as requested.
* Must demonstrate consistent proficiency in competencies for this position.
* Assist Manager with EPIC and Radiant workflow and PACS system or other relevant EMR system in partner hospital systems.
* Consistently arrives on shift prior to shift begin time ready and able to work.
* Demonstrates professional conduct at all times in behavior and appearance.
* Travels to satellite locations as needed.
* Serves as a liaison between Manager, and perinatal sonographers as requested by manager.
* Other duties as assigned.
Job Requirements
* Associates' Degree required.
* Minimum three (3) years of experience required.
* ARDMS, and Fetal Echo certifications required.
* American Heart Association BLS Certification required.
Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
* Competitive base compensation in the top quartile of the ma...
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:22
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Nemours is seeking a Medical Scribe (Perinatal Program), FULL-TIME, to join our Nemours Children's Hospital team in Panama City, Florida.
The Perinatal Scribe serves to document patient/parent/guardian information during a clinical visit/encounter as directed by the MFM provider, providing real-time charting by shadowing in the clinic.
The Perinatal Scribe possesses skills, knowledge, and experience specifically within Perinatal.
Tasks for this role include, but not limited to, patient data collection, preparing patient for provider visit, and assisting provider as needed.
The role may also be required to assist with appointment check-in, check-out, or scheduling to help support clinic flow as needed or instructed by their manager or the MFM provider to which they are assigned.
This position is responsible for the following:
* Shadows the medical provider during the medical exam and records the details in the medical record.
* Assists provider with examinations, procedures, and treatments.
* Documents patient communication and intake information (may include height, weight, blood pressure, temperature and pulse oximetry) accurately and appropriately.
* Conducts Family Education Assessment, pain question, and medication reconciliation.
* Maintains confidentiality and meets HIPAA standards.
* Prepares exam rooms, clinic equipment, and computer for patient visit as needed.
* Performs appointment check-in, check-out, and scheduling as needed, as well as other administrative and clinical tasks as assigned by supervisor/manager or physician within legal (including federal and state statutes, regulations, opinions, and rulings) and ethical boundaries.
* Other duties as assigned.
Job Requirements
* High School Diploma required.
* Specialized (1 year of training beyond high school.)
* Minimum six months of experience required.
Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
* Competitive base compensation in the top quartile of the market
* Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
* Comprehensive benefits: health, life, dental, vision
* Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans
* Licensure, CME and dues allowance
* Not-for-profit status; eligibility for Public Service Loan Forgiveness
* For those living and working in Florida, enjoy the benefit of no state income tax.
Those based in Delaware benefit from the state's moderate tax structure.
#LI-MW1
About Us
Nemours Children's Health is an internationally recognized children's health system.
With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida.
Our pedia...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:21
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The Executive Assistant I position will be responsible for coordinating and performing the administrative support functions required.
The person in this position will demonstrate excellent customer service that promotes patient, staff, and customer satisfaction and reflects the Mission, Vision and Values of Nemours.
Skills needed to successfully perform this position are the abilities to manage resources prudently, prioritize, make decisions, handle problems in a calm responsive manner, and learn quickly and independently.
Work collaborative, be detail-oriented, organized, an excellent communicator - verbally, written, and interpersonal.
Perform other duties as assigned by leadership.
Essential Functions
Coordinate meetings facilitated by individual team members and enterprise.
Prepare agendas and compile, transcribe, and distribute minutes.
Order supplies.
Track expenses.
Assist with travel arrangements and expense reports.
Open, sort, and distribute incoming correspondence, including faxes.
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
Job Requirements:
High School Diploma
Minimum of 1 year of administrative assistant experience required.
About Us
Nemours Children's Health is an internationally recognized children's health system.
With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida.
Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals.
We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I.
DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health.
Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive.
It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy.
We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment.
All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:20
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathw...
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Type: Permanent Location: Pasadena, US-CA
Salary / Rate: 19.55
Posted: 2025-08-26 08:23:13
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HC
Grade 8 - Accountant III - AAHC
Salary: $75,000 - $82,000 (Offer will be commensurate with experience)
Benefits offered for this opportunity: Non-Union Benefits Summary
Role Summary:
Responsible for accurate, timely and relevant internal and external reporting. Assist Finance Director-AAHC with the overall operation of the AAHC Finance/Accounting department including accounting, budgeting, reconciliation, external audit and monthly and annual financial statement functions.
Reporting to various constituents. Maintain and enforce regulations and policies, procedures and processes.
Knowledge of: (position requirements at entry)
* Budget and planning methods and procedures
* Audit practices/procedures and financial management.
* Fund Accounting for multiple federal and non-federal programs, cost centers, grant phases, redevelopment projects with tracking of multiple funding sources
* Accounting/auditing standards
* Generally accepted accounting principles (GAAP) and other similar standards including financial statement preparation, debits and credits, revenues and expenses, and liabilities as needed to analyze and interpret complex accounting data.
* Computerized financial and accounting systems.
* Federal, State and Local tax laws and guidelines
* Outstanding customer service principles and practices.
* Sound internal control procedures.
* Computers and software applications used in business (i.e.
Microsoft Office, Excel, etc.)
* Advanced mathematical and statistical analyses
* Governmental Accounting Standards Board (GASB) guidelines.
* Accounting, budgeting and housing regulations to include housing programs, Voucher and specialized HUD funded programs as needed to ensure compliance with regulations.
* Ability to analyze complex problems and reports and reach sound conclusions as needed to audit financial accounts and find inconsistencies in financial data.
Education, Training and Experience (position requirements at entry)
Required:
* Bachelor’s Degree in Accounting, Finance, Business Administration or closely related field.
* At least five (5) years of experience in accounting and financial analysis.
* At least five (5) years of experience in planning, budgeting and forecasting.
* The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience.
Preferred:
* Master’s degree from an accredited college or university with a major in Finance, Accounting, Economics, Business, Public Administration or a closely related field.
View Additional Requirements and Information at: Accountant III - AAHC Job Description
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:09
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Le poste a pour principales missions de définir et piloter la stratégie logistique globale du Prêt-à-Porter Femme, en garantissant la performance opérationnelle, la fiabilité et la réduction des impacts des flux de matières, composants et produits finis.
Le/la Directeur/trice Logistique incarne l'excellence opérationnelle de la Maison Hermès, en assurant la cohérence entre les enjeux industriels, commerciaux et environnementaux.
PRINCIPALES ACTIVITES
Le rôle du/de la Directeur/trice Logistique et Transport sera de :
Élaborer et mettre en œuvre la stratégie logistique
Superviser l'activité logistique opérationnelle et être garant de la qualité de service
Piloter la performance et les démarches d'amélioration continue
Animer les équipes de la direction logistique
Définir et piloter les budgétaire
Assurer la supervision globale de l'ensemble des stocks du métier
Participer à la gouvernance des partenaires logistiques
Assurer la coordination transverse des sujets logistique et le soutien aux opérations opérationnelles
Profil :
* Bac + 5 - école de commerce ou d'ingénieur
+ 8 à 10 ans d'expérience dans les fonctions logistiques, chez un industriel ou un logisticien, avec l'expérience de la négociation et du pilotage quotidien de contrats de logistique et de transport
+ Secteurs comparables : logistique unitaire, produits à valeur, enjeux qualité et traçabilité
+ Compétence confirmée d'ingénierie logistique : modélisation d'entrepôt, mécanisation, déploiement de WMS
+ Goût pour la supply chain, capacité à interfacer avec les différents maillons
+ Créativité, capacité à concevoir les évolutions de processus nécessaires
+ Appétence pour les systèmes d'information ERP, WMS, BI
+ Capacité à gérer la transformation en mode projet et à générer l'adhésion
+ Bon relationnel, capacités managériales en mode hiérarchique et transverse
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:06
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GENERAL ROLE
The Sales & Service Specialist will enhance customer satisfaction by managing After Sales and Client Services systems and initiatives, contributing to a seamless client experience in line with Hermès' standards of excellence.
MAIN RESPONSIBILITIES
* Manage daily After Sales operations and support the store with training and morning briefings.
* Collaborate with the CX Manager and store teams to resolve client or product quality issues, manage complaints, special/personalized orders, reservations, remote sales, and more.
* Coordinate with the stock team, cash desks, and logistics department.
* Support the uniform dispatch process from data collection to delivery.
* Provide regular updates on assigned tasks, ensuring timely follow-up and anticipating department needs.
* Proactively identify client/department needs and propose alternative solutions.
* Ensure compliance with company procedures and policies.
PROFILE
* This position is open to candidates belonging to protected categories (Art 1.
Law 68/1999)
* Bachelor's degree, preferably in fashion or languages.
* 1-2 years of experience in a similar role or environment.
* Fluent in Italian and English; French or other languages are a plus.
* Proficient in Microsoft Excel and PowerPoint.
* Strong organizational and reporting skills, with attention to detail and deadlines.
WHAT WE VALUE AT HERMÈS
Hermès seeks passionate and positive individuals who demonstrate:
* Flexibility, dynamism, and adaptability in a fast-paced environment.
* A strong work ethic, team spirit, and professionalism in customer service.
* Autonomy and the ability to build meaningful relationships.
* Analytical thinking and creative problem-solving.
* A genuine interest in a people-centric retail project, with a passion for human values and aesthetics.
INCLUSION & EQUAL OPPORTUNITIES
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.
We are committed to equal employment opportunities and to fostering an inclusive workplace.
This position is open to candidates belonging to protected categories (Law 68/1999 Art 1)."Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: Roma, IT-RM
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:06
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The Team:
The Hermès Las Vegas Crystals Boutique opened in 2010 and focuses on providing extraordinary service to clients as a part of the Central Region.
This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Inventory Control Specialist is responsible for the management of the store inventory.
The primary duties include receiving packages, merchandise in to the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately.
All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems.
The Inventory Control Specialist is responsible for the processing, recording and following up on all after sales service.
The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories.
The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.
All other duties as assigned by the supervisor.
About the Role:
* Maintain an accurate and organized store inventory.
Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and (Operations Director /Operations Manager.
* Process all incoming and outgoing shipments within the business day they are generated.
Ensure proper documentation is completed.
* Check in all returns against previous day's business.
* Print and ticket merchandise, returns and price updates.
* Process, record, maintain and follow up on all aftersales service.
* Process damages, maintain inventory for damages.
* Work with Store Management to analyze business and replenish needs.
* Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in operations, experience in a luxury environment preferred
* Effective written and verbal communication skills.
* Ability to effectively analyze information.
* Ability to problem-solve.
* Ability to multi-task with accuracy.
* Attention to detail.
* Ability to follow both written and verbal policies and directives.
* Attention to asset protection and inventory control.
* Experienced with technology to fully utilize internal systems as well as external shipping software programs.
* Ability to lift between 0-25 lbs.
without assistance.
The hourly range for t...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:05
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The Team:
The Hermès Las Vegas Wynn Boutique opened in 2009 and focuses on providing extraordinary service to clients as a part of the Central Region.
This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Selling and Service Assistant (SSA) provides clerical support for both front and back of house operations in the Hermès boutique.
The SSA is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed.
Partners with management team on POS decisions.
All other duties as assigned by the supervisor.
About the Role:
• Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
• Support of sales team with selling process: hanging merchandising, returning merchandise to floor, retrieving stock, physical preparation of stock room.
• Organize and prioritize work station and selling floor to support the sales effort: ensure all items (bags, boxes, notecards, ribbon, POS station and the like) are stocked at all times, maintain selling floor merchandising standards, straightening, filing in, etc.
• Provide assistance as needed in stockroom operations: support all areas of merchandise flow including replenishment, physical EAS tagging, ticketing etc.
Provides assistance as needed in physical inventory preparation.
• Support of After Sales area as needed: Logging in repairs, contacting clients, maintaining active records.
• Recording accurate and detailed CRM files that provide meaningful detail of purchase history and sales analysis.
• Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
Supervisory Responsibility:
• NO
Budget Responsibility:
• NO
Decision Making Responsibility:
• NO
About You:
• 1 year retail experience, in a luxury environment preferred
• Strong communication skills.
• Experience with POS and/or cash handling strongly preferred.
• Customer service oriented.
• Ability to multi-task.
• Detail oriented.
• Strong organizational skills.
• Computer skills: Microsoft Office.
• Ability to handle difficult situations with grace, compassion and composure.
• Ability to lift between 0-25 lbs.
without assistance.
The hourly range for this position is $24.56 - $27.14.
Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that h...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:04
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CDD de 6 mois.
Le Pôle Data, Technologies et Innovation a pour objectif de définir et déployer la stratégie technologique la plus adaptée à la singularité de la maison, afin de l'accompagner dans l'ensemble de ses phases de croissance, dans un souci d'efficience, de résilience, de performance.
Créativité et savoir-faire sont les maitres mots de cette stratégie.
Rattaché(e) hiérarchiquement au Directeur Identité des Métiers Technologiques, regroupant des missions de Communication, Formation, Veille, Innovations technologiques, les missions de ce rôle se déploient autour de deux grands axes :
* Acculturation & formation aux nouvelles tendances technologiques (notamment l'IA)
* Inspiration & communication sur ces nouvelles technologies
Principales activités
* Co-piloter le programme d'intrapreneuriat, avec la DRH et notre partenaire.
+ Lancer la nouvelle saison, l'animer, challenger les équipes & les sujets
+ Assurer le suivi global.
* Co-piloter le programme de Talents qui vise à faire évoluer les business models, avec la DRH et notre partenaire.
+ Poursuivre le suivi de la saison en cours et lancer la suivante
+ Identifier les sujets, assurer la gouvernance.
* Poursuivre le déploiement opérationnel du plan de formation Data / IA
+ Accompagner le changement et favoriser l'appropriation de celui-ci
+ Mesurer l'impact et optimiser le dispositif au fur et à mesure.
* Décrypter les mutations digitales et leurs impacts sur le secteur du luxe
* Identifier les opportunités créatives et business pour la Maison.
Profil souhaité
* Connaissance des méthodologies de type Design Thinking, Lean Startup / Lean Management, Design fiction.
* Comprendre les enjeux du secteur du retail de luxe
* Appétence pour les nouvelles technologies (IA, Blockchain, 3D, Cloud...)
* Connaissance de l'écosystème des startups et des démarches de partenariats Grands Groupes - Startups.
* Avoir une bonne capacité d'analyse et de synthèse et savoir identifier les enjeux et les objectifs des parties prenantes.
* Être curieux, force de proposition et créatif
* Maitrise de l'anglais
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:03
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Société / Contexte :
Hermès Commercial est la division d'Hermès Sellier en charge des flux commerciaux de produits finis vers le réseau ainsi que des flux commerciaux retours et après-vente.
Les flux commerciaux vers le réseau comprennent les opérations logistiques, la gestion commerciale et les opérations de douane et de transport avec pour finalité, la livraison des bons produits au bon endroit et au bon moment.
Les flux commerciaux retours et après-vente comprennent les transferts, les réparations, la gestion des défectueux, des surstocks et des invendus.
Ils aident le réseau de magasins à optimiser ses ventes et à fidéliser sa clientèle.
Hermès Commercial compte près de 700 collaborateurs répartis autour de 3 activités :
* la Logistique centrale
* la "Central supply and After Sales"
* les Nouvelles Chances Produits (Ventes Exceptionnelles, Recyclage et Fin de vie des produits).
A la croisée des chemins entre les Métiers et le Retail, Hermès Commercial a pour ambition :
* L'approvisionnement efficace du réseau de distribution,
* L'excellence du service envers nos clients internes et externes,
* L'accompagnement des Métiers,
* De tendre vers l'objectif " zéro destructions ",
* L'épanouissement des collaborateurs et des organisations qui composent la division au service des marchés.
Missions Générales :
Le Responsable Ressources Humaines évoluera au sein d'une équipe de 4 RRHs et aura pour périmètres :
* La central supply,
* L'efficience opérationnelle et les partenaires Logistiques de la Direction Logistique,
* La finance.
Il travaillera en étroite collaboration avec les Directeurs et l'ensemble des managers du périmètre.
Il aura pour mission d'assurer une gestion de proximité des ressources humaines et de soutenir l'activité et les nombreux projets.
Principales activités :
Accompagnement RH de proximité
* Assister et conseiller les managers du périmètre
* Être l'interlocuteur au quotidien des collaborateurs et gérer les différentes étapes de leur vie professionnelle
* Accompagner l'ensemble des Directions sur ses enjeux d'organisation ou de transformation
* Définir et veiller à l'application de l'ensemble des procédures RH et bonnes pratiques
* Suivre les effectifs et les indicateurs clés du périmètre et déployer les plans d'actions correspondant
* Conduire les dossiers disciplinaires en lien avec les managers, le cas échéant
Développement RH
* Recrutement/intégration : définir les besoins avec les managers, organiser le processus de sélection, les entretiens et l'intégration pour chaque recrutement porté par notre Division.
Pour les recrutements portés par Hermès Recrutement, intervenir dans chaque étape du processus et s'assurer du bon déroulement de celui-ci.
* Gestion des carrières et mobilités internes : accompagner chaque collaborateur dans son parcours profes...
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Type: Permanent Location: BOBIGNY, FR-93
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:02
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Contexte
La Direction des Systèmes d'Informations de la Maison Hermès est découpée en directions SI par métier (Retail, Supply, Corporate functions, etc.) et en directions transverses dont la Direction des Services d'Infrastructure et des Opérations (DSIO).
La mission de la DSIO est de fournir et supporter l'ensemble des services d'infrastructure avec les niveaux d'expertise requis, de construire et sécuriser le fonctionnement des plates-formes applicatives afin de fournir une infrastructure technologique stable et efficace pour les clients internes au niveau du groupe et en local.
La DSIO est engagée dans une transformation profonde de son modèle opératoire visant, dans un contexte de forte croissance de la maison Hermès et d'évolutions technologiques, à répondre aux besoins de ses clients internes aux meilleurs standards du marché.
Responsabilités principales
En tant que Security Engineer, votre rôle consistera à :
* Identifier et s'assurer de la bonne application des exigences de sécurité dans les écosystèmes IT
* Être le point de contact privilégié avec les experts du département Cyber pour encadrer les plans de remédiations (liés aux vulnérabilités techniques et middleware, au patch management)
* Gérer et surveiller toutes les menaces potentielles pour la sécurité des services d'infrastructure et de plateformes de sécurité IT
* Répondre techniquement aux menaces de sécurité auxquelles le système d'information est exposé
Vos missions principales seront de :
* Travailler avec les architectes techniques, les service owners, les architectes de domaines techniques ainsi qu'avec l'équipe Cyber pour s'assurer que les composants sont intégrés conformément à nos standards de sécurité
* Travailler en synergie avec les équipes des plateformes applicative et les architectes techniques afin de définir les exigences techniques et fonctionnelles en matière de sécurité, notamment dans le cadre de la mise en œuvre des services opérationnels et d'infrastructure
* S'assurer et contrôler le niveau de risque des services solutions de sécurité dont la DSIO est responsable
* Identifier les menaces, corriger les vulnérabilités potentielles, implémenter les mitigations/remédiations
* Coordonner les éventuelles gestions de crises avec les parties prenantes concernées
* Collaborer avec les architectes techniques et les ingénieurs en automatisation pour développer l'automatisation des contrôles de conformité de cybersécurité
* Renforcer le processus de sécurité de la chaine CI/CD afin d'assurer l'implémentation des contrôles de sécurité
* Définir les indicateurs de suivi opérationnels liés à la sécurité du SI, suivre les plans de remédiation liés aux audits de sécurité
Profil recherché
* Bac +5 en informatique (master, ingénieur ...)
* 5 à 8 ans d'expérience dans le domaine de la sécurité de l'informa...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:02
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The Team:
The Hermès Short Hills Boutique opened in 2011 and focuses on providing extraordinary service to clients as a part of the Northern Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Operations Manager is responsible for overseeing all operational functions which may include inventory control, housekeeping, maintenance and selling service associates.
This position is responsible for adhering to P&L budget for all operational areas.
The Manager of Operations communicates trains and implements all company policies and ensures compliance.
The Operations Manager will create efficient processes, set parameters and implement directives to support operational efficiency and growth.
All other duties as assigned by the supervisor.
About the Role:
* Manages shipping and receiving department.
Assess actions to be taken with receiving issues.
Ensure the timely movement of merchandise and adherence to all procedural guidelines including but not limited to transfers, RTVs, damages, negative on hands etc.
Through management of inventory control associates and other operational staff, ensure the organization and efficient operation of all back of house space.
* Takes part in all managerial responsibilities for efficient running of the business inclusive of overseeing and validating cash handling procedures are respected, appropriately documented and reported to Managing Director.
Operations Manager will contribute and work in tandem with retail management team as needed and in fair rotation.
Operations Manager will also assist in the absence of Managing Director and Floor Directors during Podium, vacations or in the absence of the Assistant Manager or Selling Supervisor.
* Ensure workflow of all after-sales service and craftspeople/tailors if applicable.
* Performs and prepares for all inventories and cycle counts, including reconciliations of stock discrepancies.
Performs stock adjustments.
* Liaison with corporate construction and maintenance department and outside vendors with regards to any maintenance needs.
Ensure building and store are maintained to company standard and all issues are addressed in a timely manner.
* Ensure functionality of all IT and phone system by communicating with corporate contacts and securing resolutions.
* Acts as a liaison with outside vendors for monthly need and or special events.
* Partners with Managing Director to manage operational team and vendors ensuring appropriate scheduling training and coaching.
Manages E-time and keeps accurate record of vacation and time and attendance with HR.
This includes all SSA's, housekeeping, shipping and receiving, asset protection guards and after sales staff as appropriate for the location.
* Coordinates and prepares evacuation drills and provides trainin...
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Type: Permanent Location: Short Hls, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:01
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Contexte :
Au sein de la direction Hermès Data Technologie Innovation (HDTI), et plus précisément du pôle Logistiques régionales, nous recherchons un Chef de Projet SI Logistique pour accompagner l'évolution des processus logistiques des entrepôts locaux de distribution (LDC), au service des flux E-commerce et Retail.
Le périmètre d'intervention couvre les flux d'information entre :
* Les systèmes centraux Hermès (M3, Cegid...),
* Les middlewares d'orchestration de flux et d'intégration (ESB, EAI),
* Les WMS locaux fournis par les partenaires logistiques (3PL), qui pilotent les stocks et les flux entrants/sortants des entrepôts.
Les LDC (Local Distribution Centers) assurent la distribution régionale et locale à l'international (Amérique du Nord, Asie, Europe, Middle East...).
Ils sont en grande majorité opérés par des prestataires logistiques (3PL) équipés de leur propre logiciel WMS.
Missions :
En tant que Chef de Projet SI Logistique (H/F), vous serez chargé de piloter des projets d'évolution des LDC, dans un objectif d'optimisation des processus logistiques grâce à des solutions IT adaptées.
Vos principales responsabilités incluent :
* Travailler sous la responsabilité du responsable de l'entité, en étroite collaboration avec une équipe de deux collaborateurs déjà présents sur ce périmètre.
* Piloter l'ensemble des phases projet :
+ Cadrage initial
+ Rédaction des spécifications fonctionnelles
+ Suivi du développement
+ Organisation et exécution des tests
+ Industrialisation et mise en production
* Assurer l'animation transverse des différents acteurs :
+ Équipes IT Hermès centrales
+ Équipes locales en filiales
+ Partenaires logistiques externes (3PL)
Exemples de projets en portefeuille :
* Mise en service d'un WMS pour le LDC Suisse
* Ouverture d'un nouveau LDC pour la région Middle East
* Déploiement d'un nouveau WMS dans un entrepôt existant
Profil recherché :
Compétences techniques et fonctionnelles :
* Bonne compréhension des processus logistiques d'entrepôt, notamment sur la distribution aval (Retail et e-commerce)
* Maîtrise des mécanismes d'intégration inter-applicatifs : orchestration de flux, technologies ESB/EAI, gestion des flux d'impression
* Connaissance de SAP et/ou CEGID (migration vers SAP prévue)
Compétences en gestion de projet :
* Expérience confirmée en pilotage de projets IT et en animation transverse
* Capacité à gérer les contraintes de planning, de budget et de méthodologie
* Références de projets réussis exigées
Qualités personnelles :
* Grande autonomie et rigueur
* Fort esprit d'équipe
* Excellentes qualités relationnelles
* Sens de l'organisation et minutie
Langues :
* Anglais courant à l'oral et à l'écrit indispensable
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:23:00
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Contexte :
La maison Hermès s'inscrit dans une trajectoire d'évolution technologique au titre de laquelle la performance et la résilience des systèmes d'information constituent des leviers stratégiques pour soutenir sa transformation numérique.
Le pôle Data, Technologie et Innovation recrute au sein de la DPSA (direction en charge de la performance, des services et de l'architecture), un architecte d'entreprise .
Intégré à l'équipe Architecture d'Entreprise, accompagnera les différents domaines métier en tant que garant de l'urbanisation et des référentiels d'architecture.
Il sera également impliqué dans l'évaluation des impacts et des risques lors des phases de cadrage projet, de conception et des consultations RFI/RFP.
L'architecte d'entreprise accompagnera les projets jusqu'à leur validation finale, en assurant cohérence, qualité et excellence des livrables.
Doté de solides connaissances des sujets Data et IA, l'architecte sera l'interlocuteur privilégié du Data Office Hermès, à des fins d'accompagnement des métiers dans leurs nouveaux usages.
Missions :
* être un acteur majeur dans la définition du cadre d'architecture et de son animation auprès des différentes équipes
* piloter des projets d'études d'architecture
* définir les stratégies IT en lien avec l'évolution du SI, en particulier la stratégie data de concert avec le Data Office
* superviser la production des standards sur différents domaines, avec un focus sur les domaines Data et IA
* être référent Architecture d'Entreprise auprès des équipes Data
* accompagner les programmes clés de la maison en apportant une vision Architecture et urbanisme
* se positionner en partenaire clé des directions métiers et IT, en facilitant l'adoption des bonnes pratiques et en soutenant la transformation des SI
Activités principales :
* définir une cible d'urbanisation et les trajectoires d'adoption pour le groupe
* contribuer à la politique d'urbanisation en lien avec les filiales de distribution et de production.
* piloter des études d'urbanisation et d'architecture, avec un focus porté sur leur volet Data et IA : participer à la définition et aux cadrages de la stratégie Data et IA, en lien avec le Data Office (ex : catalogues de données, modèles de délégation data, gestion de la sécurité des données, etc.)
* contribuer aux projets transverses de la DPSA, notamment sur l'API management, la gouvernance et la gestion de la dette technique
* accompagner les projets de transformation et garantir leur alignement avec les trajectoires validées
* définir et animer la comitologie avec les architectes spécialisés en Data
* rédiger et publier des standards d'architecture orientés Data et contribuer à l'évolution des référentiels du groupe
Profil recherché :
* Formation supérieure Bac +5 en informatique, architecture des SI ou domaine connexe
* Exp...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:59
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Au sein de la Maison Hermès, Hermès Services Groupe est une entité qui compte environ 400 collaborateurs et rassemble une variété d'expertises au service de l'ensemble du Groupe dont la Direction de l'Environnement de Travail et de la Sécurité.
CONTEXTE :
La Direction de l'Environnement de Travail et de la Sécurité (DETS) se compose de 6 pôles :
* Maintenance des Infrastructures,
* Conception et Agencements,
* Flux Logistiques et Stocks,
* Achats,
* Contrôle de Gestion et outils,
* Sureté et Sécurité Groupe
* Services aux Collaborateurs.
Dans ce cadre, la DETS recrute un(e) Chargé(e) de la Coordination des Plannings qui sera rattaché(e) à la Directrice des Services aux Collaborateurs et aura pour mission principale de s'assurer la bonne planification des diverses opérations immobilières des sites Hermès en Ile de France.
Le poste est à pourvoir en CDI dès que possible et sera basé au Pré-Saint-Gervais.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !
PRINCIPALES ACTIVITES :
En étroite collaboration avec toutes les équipes DETS, le/la Chargé(e) de la Coordination des Plannings consolide les divers plannings des 6 directions DETS en s'assurant de leur fiabilité et de la bonne coordination générale des opérations.
Il/Elle veille à la cohérence des opérations dans le planning général et s'assure de sa clarté, sa fiabilité avec mise à jour en temps réel.
Il/Elle anticipe et identifie les différentes phases d'activité (pic, tensions, ou creux), de même qu'il détecte et alerte les anomalies.
Pour ce faire, le/la Chargé(e) de la Coordination des Plannings entretient et organise selon ses besoins, des interactions quotidiennes avec toutes les directions : réunions, tableaux partagés et analyse de comptes-rendus pour transcription dans le planning général.
L'ensemble des missions réalisées par le/la Chargé(e) de la Coordination des Plannings n devra être entrepris avec un fort esprit de service qui se manifestera notamment par :
* une grande proactivité dans la recherche des informations nécessaires à l'élaboration du planning
* une grande capacité d'écoute pour la compréhension des enjeux et des priorités
* rigueur et sens du détail tout en sachant s'adapter (plannings modifiés quotidiennement)
PROFIL RECHERCHE :
* Formation : Bac +3/5
* Expérience : Au moins une première expérience dans le domaine de la planification/gestion de projets, appétence pour les métiers de l'environnement de travail.
* Vous maitrisez le Pack Office.
La connaissance de MS Project est un plus.
Critères de performance :
* Très bonne capacité d'analyse et de synthèse
* Expérience en gestion de projet
* Rigueur, minutie, organisation
* Curieux et capable de comprendre une situation, ses enjeux et ses acteurs
* Grande aisa...
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Type: Permanent Location: LE PRE ST GERVAIS, FR-IDF
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:58
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Who are we?
The European e-commerce entity is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
The Hermès Distribution Europe team currently consists of more than 100 people divided into five teams: e-Retail Merchandising, Finance and Projects, Traffic Acquisition and Data Performance, HR, and e-Retail Management.
Within the e-Retail Department, you will work in one of the front office teams made up of 60 client service enthusiasts who operate on two levels:
Management from A to Z of the relationship with our European e-commerce customers.
Single point of contact for end customers wishing to contact European stores.
What will your mission be?
As an ambassador for Hermès, you will be entirely dedicated to the satisfaction of the end customers of our House, both in e-commerce and retail.
You will join a multicultural team and particularly the one in charge of Central European countries (Germany, Italy, Switzerland).
Our human-sized environment favors a close-knit management, based on collaborative work, team spirit, and mutual support.
What will your daily life look like?
In a multilingual and multitasking context, you will be the single point of contact of our customers.
Your main missions will be the following:
* 1/ Follow-up from A to Z of interactions with our European e-commerce customers
* Receive, analyze, green-light, and follow up on European e-commence orders until they are received.
* Interact by phone, e-mail, and WhatsApp with e-commerce customers, advise them, develop sales.
* Make outgoing calls in order to have a proactive approach towards certain clients of the House, in a spirit of service.
* Be a driving force behind any initiative aimed at improving the e-commerce customer experience.
2/ Single point of contact for end customers wishing to contact European stores
* Handle inbound calls for stores:
* Assist our customers contacting our stores, guide them, and offer them a qualitative and seamless omnichannel experience.
* Ensure, as a point of contact, the quality of the relationship with our clients, but also with our stores, in a spirit of service.
* Provide most extensive product information to customers (characteristics, availability, reservations, and so on), or any other useful information, communicate on procedures (purchases, returns, exchanges), and ensure follow-up with the store concerned.
Is this job for you?
* Empathetic and kind, you have a strong sense of service, and put customers at the heart of your concerns.
Keen on tailor-made solutions, you have strong interpersonal skills, and excellent oral and writing skills in Italian, French and English.
* Assertive, you have a capacity of analysis, autonomy, very good stress (dispute resolution) management skills, and a sharp sense of priorities.
* You show agility with office tools.
* You...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:57
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Eléments de contexte
Hermès Maroquinerie Sellerie (HMS) souhaite renforcer la performance de lancement de ses nouveaux modèles et ce afin de préserver le niveau de qualité de ses produits, tout en tenant compte des autres contraintes liés à la production dans un contexte soutenu de croissance durable.
Deux collections par an (printemps-été / automne-hiver) sont développées, soit environ 200 nouveaux modèles par collection, tous univers produits confondus, dont la fabrication est répartie sur 59 sites de production.
Au sein de la Direction du Développement, de l'Expertise et de la Qualité, vous intégrerez le Pôle Outillages et Procédés de la Direction du Développement Technique, dans le but de développer et structurer les procédés de fabrication de nos produits, de la phase de mise au point jusqu'à la vie série.
L'objectif est également d'apporter un support technique à nos sites de fabrication et de capitaliser sur nos méthodes.
Périmètre :
Le Coordinateur Méthodes et Procédés sera amené à intervenir sur l'ensemble des manufactures d'Hermès Maroquinerie Sellerie, incluant ainsi des déplacements récurrents en France.
Son champ d'action se fera autour des procédés suivants : Collage, Sertissage, Procédés dits spéciaux (tressage, moulage, etc) ; Equipements de support HSE à la production (bras de filetage à chaud, martelage, rembordeuses/plieuses, etc) ; Coupe Jet d'Eau ; Perlage Machine ; Marquage à chaud.
Principales activités
Vos missions principales seront les suivantes :
* Dans le cadre du développement produit :
+ Participer à la réalisation du dossier de conception des moyens en production (spécifications techniques, coordination du développement des moyens ou outils attenant à de nouveaux procédés, ou aux existants).
+ Etablir les cahiers des charges des procédés en lien avec l'équipe en charge de l'industrialisation des nouveautés) et les équipes méthodes des sites de Production.
Il garantit l'optimisation, la faisabilité et la qualité technique des solutions proposées.
+ Définir, formaliser et piloter les phases de tests nécessaires à la mise en œuvre de nouveaux procédés.
+ Valider en production l'installation des nouveaux moyens et procédés (installation, formation initiale, validation des premières pièces d'essais et de production).
+ Participer au développement de procédés en lien avec l'industrialisation des nouveautés : lien technique avec les fournisseurs, recherche et implémentation de solutions techniques en lien avec l'équipe en charge de l'industrialisation des nouveautés).
+ Garantir la sécurité, la fiabilité et l'efficacité, et le respect du cadre de savoir-faire des procédés et équipements.
* Dans le cadre de la vie-série de production :
+ Maintenir la documentation technique attenante aux procédés.
+ Participer à la résolution de pro...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:56
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Positionnement :
Au sein de l'organigramme général d'Hermès, le titulaire rapporte au responsable du bureau d'etudes des ateliers du Pap Homme, du métier Prêt à Porter homme.
Missions :
Les missions de la Modéliste sur Lectra sont la réalisation où la transformation et gradation des modèles d'après des bases existantes.
Principales tâches
* Digitalisation, transformations de bases, modifications rapides afin de créer de nouveaux modèles.
* Création de patronages de collection au Lectra d'après une toile où calque suivant les indications des modélistes ou stade d'avancement de la référence.
* Retouches où modifications suite aux commentaires essayages et du modéliste réfèrent.
* Trouver des solutions techniques pour l'ajustement des patrons selon les différentes matières et techniques.
* Vérification et contrôle des montages de patron pour s'adapter aux contraintes d'industrialisation.
* Préparation et découpe de la taille de base et jeux de taille sur la machine de découpe Zund.
* Mettre à jour le tableau de suivi des patrons digitalisés.
* Travailler en coordination avec les utilisateurs clés des autres département et coordination sur bureau d'études.
Profil :
5 à 10 ans d' expérience : patronnage , gradation sur Lectra modaris V8 expert.
Maitrise de Modaris, Diamino, Word, Excel
Maitrise des techniques de montages d'un vêtement dans le luxe.
Excellent relationnel, autonome, polyvalent, rigueur.
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:54
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Contesto
La Calzatura rappresenta uno dei 16 Mestieri della Maison.
La produzione delle calzature è affidata a dei partner industriali ed al nostro Atelier HCI, mentre la distribuzione è realizzata attraverso una rete di negozi, filiali e rivenditori Hermès situati in tre diverse zone geografiche (Europa, Asia e America).
Nello specifico, Atelier HCI - Hermès Chaussures Italie, è basato a Busto Garolfo (MI) e si occupa dello sviluppo e della realizzazione di prototipi di calzature Hermès, della produzione dei modelli assegnati e del coordinamento dei fabbricanti di calzature italiani per quanto riguarda l'industrializzazione delle calzature, il controllo qualità dei materiali e del prodotto finito, gli acquisti e la compliance della filiera.
Missione
Nell'ambito degli Acquisti, per il polo Calzatura City & Sport, Atelier HCI è alla ricerca di un Compliance Coordinator.
La risorsa risponderà alla Responsabile Acquisti Semilavorati e sarà incaricata di effettuare gli audit -e dare loro seguito- presso l'insieme dei fornitori di semi-lavorati (esclusi i fornitori di materie prime).
Garantirà la corretta applicazione delle regole di conformità (leggi, regolamentazioni, procedure, norme vigenti, standard della Maison) e sarà il principale interlocutore dei fornitori garantendo la reportistica in ambito conformità.
La risorsa sarà basata in Italia con frequenti trasferte (occuperanno circa l'80% del tempo di lavoro) presso i fornitori basati principalmente in Italia.
Attività principali
* Sulla base dei documenti e procedure interne della Maison, eseguire gli audit presso fornitori di semilavorato in ambito responsabilità sociale e ambientale (CSR e HSE) in stretta collaborazione con un team esterno e la funzione acquisti:
+ garantire l'applicazione di regolamenti, leggi, norme vigenti;
+ implementare la documentazione in ambito conformità, responsabilità sociale e ambientale e le procedure Hermès ai fornitori;
+ preparare e fare audit per accompagnare la cultura della responsabilità sociale ed ambientale presso i fornitori;
+ implementare i questionari in ambito CSR e HSE ai fornitori;
+ sensibilizzare i fornitori all'uso dello strumento informatico dedicato per la raccolta dei dati di conformità e HSE.
* Analizzare i rischi e attuare le azioni correttive adeguate:
+ saper individuare gli alert, trametterli al fornitore e proporre azioni correttive;
+ interpretare e valutare il livello di rischio dei nostri fornitori.
* Seguire i piani d'azione dando priorità alle attività, in collaborazione con la funzione acquisti:
+ condividere e spiegare la reportistica audit (KPI, risultati, azioni in corso, scadenze di chiusura) e trasmetterla agli acquisti e alla direzione del polo;
+ gestire il follow-up delle azioni correttive con i fornitori interessati per finalizzarle entro i tempi previsti;
+ garantire la co...
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Type: Permanent Location: Busto Garolfo, IT-25
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:53
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Hermès Parfum et Beauté recherche en contrat d'ALTERNANCE un(e) Assistant(e) Ambassadeur/ Ambassadrice de Vente - Expert(e) Parfum-Beauté H/F
A partir de mi/fin AOÛT 2025 (12 ou 24 mois) - Basé à PARIS (Grands Magasins)
Vous intégrez l'équipe de l'un de nos Espaces Personnalisés en Grands Magasins.
Sur cet espace, le Conseiller de Vente est l'expert en cosmétique par sa connaissance de la Maison et de l'univers Parfum et Beauté.
Vos missions principales seront les suivantes :
- Accueil, conseil et vente de parfums ainsi que de produits de beauté Hermès sur les stands en Grands Magasins.
- Participation avec les ambassadrices titulaires à la vie du stand : animation, évènements, stock, rangement.
A ce titre :
- Il/elle est au service des clients pour les accueillir et les conseiller sur les créations olfactives et/ou la Beauté Hermès
- Il/elle interroge nos clients pour comprendre les besoins et leur donner des conseils adaptés en leur faisant découvrir l'esprit de chacune de nos collections.
- Il/elle propose des produits complémentaires en mettant en valeur l'excellence de nos objets et de leur savoir-faire.
- Il/elle offre un service après-vente de qualité afin de fidéliser la clientèle et transforme les situations difficiles en opportunité marchande.
- Il/elle participe aux tâches annexes à la vente (inventaires, propreté du magasin, déballages, étiquetages, ...).
- Il/elle s'assure de la mise en place de chaque animation et de l'utilisation des outils selon les guidelines fournies par le marketing opérationnel.
- Il/elle se conforme aux procédures.
Cette description est non limitative.
L'alternance est évolutive en fonction des projets et du profil du candidat.
Votre profil
* Passionné(e) & dynamique
* Souriant(e)
* Esprit d'équipe
* Une première expérience réussie, idéalement sur une fonction similaire, serait fortement appréciée en grands magasins ou instituts
* Formation Ecole spécialisée ou de Commerce, IAE, Université ou équivalent
* Connaissance de l'univers parfum et beauté, idéalement 3 axes
* Langues parlées : niveau courant de français + anglais
* Autonomie et sens des responsabilités
* Belle présentation
* Sens du service & de l'écoute
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-08-26 08:22:53
