Copy Of Houseperson, Blue Door Group

SUMMARY OF POSITION Houseperson is responsible for checking in guests, set-up and take down of afternoon F & B time, laundry, breakfast set-up, turn downs, guest services, overall kitchen clean up and any other miscellaneous jobs assigned.

ABOUT FOUR SISTERS INNS Four Sisters Inns is a collection of boutique inns and small hotels located in Californias most desirable destinations.

Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service.

Over the past 40 years, Four Sisters Inns has developed a loyal following.

We remain committed to fostering a culture that values our employees, guests, and investors.

CORE VALUES At Four Sisters Inns, we hire team members that embody our five core values: Grace.At Four Sisters Inns, grace is about being professional, patient, and having true generosity of spirit when it comes to all people in all situations.

Grit.Grit is our passion and resilience; our desire and drive to not be defeated nor take things personally.

Attentive.Its all about the little details in our business; they matter.

We deliver on those details with genuine care.

Our heart is truly in it.

Adaptable.We stay adaptable so our guests can stay relaxed.

We're always ready for the unexpected.

Remaining open, flexible, and able to pivot and switch gears at a moment's notice is essential.

Above and Beyond.We take everything just one step further than the expected for our guests, fellow team members, and supervisors.

We seek out small moments to make a big impression ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following.

Other duties may be assigned.

Greets guests of the inn with eye contact, a sincere smile and a personal greeting.

Reads chatbook and notes upon arrival and is fully aware of all that is required during shift.

Regularly checks all common and storage areas and maintains them in a clean and orderly condition.

Makes fresh coffee and boils water for carafe on an as-needed basis.

Constantly checks for restocking of mugs, cream, sugar, spoons, napkins and necessary supplies at all times.

When walking around property, picks up trash, restocks supplies and tidies at all times.

Checks in guests and gives a complete tour, emphasizing all safety related issues and how to use features of the guestroom.

Follows the houseperson checklist step by step and thoroughly completes all responsibilities.

Brings any substandard conditions, including potential safety hazards to the attention of the Manager or Front Desk Person.

Turns in all lost and found articles to the Front Office.

Performs all duties in a quiet and orderly manner, bearing in mind at all times the sleep, comfort and satisfaction of all guests.

Must be flexible in scheduling and able to effectively communicate with Manager, Assistant Manager, co-workers and guests and helps to create a positive teamwork environment.

Uses equipment and materials in a safe and acceptable manner, follows established safety procedu...