Technical Support Intern - Anchorage

Lynden Incorporated is seeking an Technical Support Intern to join our Anchorage based team for a hands-on summer learning experience.

This paid, full-time internship offers the opportunity to support day-to-day IT operations and gain real-world technical skills.

This is a non-safety sensitive position.

Are you awesome? We’re hiring! Join a stable, family‑owned company with 40+ years of no layoffs and a collaborative team-focused culture.

Who we are: 

Lynden is a family-owned transportation and logistics company helping customers balance speed and budget with shipping via air, land, or sea.

Our corporate office, home to 190 employees, 95 in IT, supporting 15 Lynden companies and more than 2,500 employees.

With 40+ years of no layoffs, we offer you long-term stability in a career that’s as rewarding as it is an adventure!

 

What you may do during your internship:


* Assist with endpoint Deployment and device configuration.


* Assist with mobile Technology Operations and field device readiness.

Help investigate and document technical issues by gathering information, validating problems, and updating tickets.


* Participate in print and peripheral system optimization.


* Perform onsite infrastructure and equipment support.


* Participate in hardware lifecycle and asset management operations.


* Update and maintain knowledge base articles and internal IT documentation.


* Participate in learning and networking opportunities such as:
+ Tours of our local Lynden Operating Companies.
+ Informational lunches with executives across Operations, Marketing, HR, Legal, Finance and Company Presidents.
+ Assisting with employee events including the Lynden summer barbecue.
+ Intern team building activities.
+ Presenting group projects to Lynden executives.
 

This is a paid, full-time internship (40 hours/ week) for 10-12 weeks.

Attendance and punctuality are important to show you’re dedicated to learning. 

 

What’s in it for you:


* Paid sick leave


* Cell Allowance: $10 per month


* Mental health programs (in-office and virtual)


* No-cost Employee Assistance Program (EAP)


* Career advancement through internal promotions – we’ve hired 5 interns from recent programs

 

What we need from you:


* Currently enrolled in a college or university program, preferably with a focus on Information Technology, Computer Science, or a related field.


* Basic experience with installing, configuring, and troubleshooting hardware such as desktop and laptop computers


* Familiarity with Microsoft operating systems and Microsoft Office applications, including Word, Excel, and Outlook.


* Exposure to desktop imaging, hardware setup, or software deployment is a plus, but not required.


* Academic knowledge of IT systems, networking fundamentals, and technical support practices.


* Strong communication skills with the ...