AVP, Data Analytics Portfolio Management

JOB DESCRIPTION

Chubb is seeking a Data Analytics Product Owner to aid the delivery of best-in-class data analytics solutions across Chubb's North American Insurance operations.

The successful candidate will be highly collaborative, creative, and intellectually curious; able to work well in a team; adaptable and able to work with complexity and ambiguity; is a self-starter and motivated to learn and succeed; is analytics-driven and can identify problems and interconnections as they arise; has keen business acumen; and is familiar with agile project management.

The candidate will be responsible for working closely with business and technology teams to lead projects through the entire project lifecycle, including requirements gathering, design, development, testing, documentation, and post-implementation support.

Responsibilities


* Communicate with North America Data and Analytics stakeholders to understand business needs and requirements for insurance products, processes, and services.


* Analyze and document complex business systems and processes, identifying gaps and potential solutions for improvement.


* Develop business cases and project proposals, outlining business benefits, costs, and risks.


* Collaborate with business owners and technology teams to decompose high-level business requirements to detailed functional requirements.


* Assess and define business impact of proposed solution changes, and lead impact analysis activities for proposed solution changes.


* Work with North America Data Analytics, Global Analytics and/or IT teams to translate business requirements into technical specifications and designs for insurance systems and interfaces.


* Participate in user acceptance testing, develop test scenarios, cases, and scripts, support user testing, evaluate test results, and track issues to ensure timely resolution.


* Develop training documentation, user manuals, and end-user documentation for applications or systems.


* Work effectively with portfolio managers, data scientists, developers, testers, and stakeholders to manage project scope, timelines, and budgets.


* Collaborate with team members to monitor and report progress of North America portfolio of analytics projects.

QUALIFICATIONS



* 7+ years of experience in business analysis, data analysis, strategy, change management, transformation, and business process management (within data analytics space preferred)


* Bachelor's degree in Computer Science, Business Administration, Finance, or a related field


* Understanding of insurance products, processes, and regulations, with practical experience in property and casualty insurance preferred


* Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data sets and make recommendations to business stakeholders.


* Excellent written and verbal communication skills, including the ability to communicate complex technica...