ETF Create Redeem Trade Support Senior Associate

Embark on a rewarding career journey with JPMorgan, where your expertise will help shape the future of ETF trade support operations.

As a valued member of our team, you'll have the opportunity to grow professionally, drive meaningful change, and make a significant impact on our trading services.

Join us to advance your career in an environment that values innovation, collaboration, and continuous improvement.

Job Summary
As a Trading Services Senior Associate within JPMorgan's Exchange Traded Funds (ETF) Create/Redeem Middle Office, you will play a pivotal role in managing the ETF trade lifecycle from a primary market perspective in a dynamic and high-risk environment.

You will partner closely with Traders, Market Makers, Custodians, ETF issuers, and a range of internal infrastructure teams to ensure seamless order processing and settlement.
A core focus of this role is on strengthening and enhancing control frameworks, proactively identifying opportunities to improve risk management and operational processes across all aspects of the trade lifecycle.

This position offers a unique opportunity to contribute to the firm's success while collaborating with a diverse team committed to excellence.

Job Responsibilities


* Oversee and support order placement for agency and principal create/redeem ETF transactions across a variety of underlying assets, ensuring seamless integration of technology-driven processes.


* Execute intra-day and end-of-day processes, leveraging automation and data analytics to ensure accurate trade capture, reconciliation, and book management.


* Analyze operational data to identify trends, root causes of exceptions, and opportunities for process optimization; proactively recommend and implement improvements.


* Utilize scripting languages (e.g., Python, SQL) to automate routine tasks, support data analysis, enhance reporting, and improve workflow efficiency.


* Perform daily reconciliation of traders' P&L and trade bookings, using technology solutions to promptly investigate and resolve discrepancies and mitigate risk.


* Act as a key liaison between the front office, back office, and external counterparties to review and resolve trade breaks and settlement issues


* Facilitate effective communication with clients and cross-functional teams to identify, escalate, and address real-time risk and operational issues.


* Participate in and lead strategic initiatives focused on process improvement, automation, business architecture enhancements, and the adoption of emerging technologies.


* Leverage understanding of large language models (LLMs) and AI-driven solutions to streamline operations, enhance client outcomes, and support control-related projects.


* Actively contribute to the development, implementation, and ongoing enhancement of robust control measures, incorporating technology and automation into control frameworks.

Required Qualifications, Capabilities, and Skills


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