Lead Technical Writer

About Schneider Electric

Schneider Electric is a global leader in energy management and automation, enabling efficient, safe, and sustainable operations for homes, buildings, data centres, industries, and infrastructure.

With a strong commitment to innovation, digital transformation, and customer-centric design, Schneider Electric empowers its customers to make the most of their energy and resources.

Join our global team and help deliver high-quality, future-ready product experiences to millions of customers worldwide.

Position Summary

We are seeking an experienced Lead Technical Writer with strong engineering fundamentals and advanced technical writing skills to produce high-quality documentation for electromechanical, hardware, and software products.

The role requires hands-on authoring, cross-functional collaboration, and leadership in documentation strategy, quality, and process excellence across geographies.

Key Responsibilities

Content Development


* Be fully hands-on in creating high-quality documentation and delivering it to project teams within agreed timelines.


* Develop end-to-end customer documentation including installation guides, user manuals, configuration guides, system guides and so on.


* Interpret engineering drawings, electrical schematics, wiring diagrams, UI wireframes, and product designs to create accurate, user-focused content.


* Translate complex technical concepts into clear, structured, and accessible documentation.


* Ensure all documentation complies with Schneider Electric standards, safety guidelines (ANSI/ISO), and regulatory requirements.

Technical Framework & Tools


* Create and maintain modular, topic-based content using DITA.


* Author content using Arbortext Editor or equivalent XML authoring tools.


* Manage content lifecycle within enterprise Content Management Systems (CMS).


* Use Adobe InDesign for layout-driven documentation when required.


* Work closely with illustrators to develop product-accurate diagrams and visuals.

Collaboration & Leadership


* Engage with stakeholders across global engineering, product management, software teams, UI/UX, test teams, and marketing.


* Lead documentation planning for new products/features and coordinate delivery with project milestones.


* Mentor and guide technical writers on best practices, structure, clarity, and standardization.


* Drive consistency in terminology, style, taxonomy, and DITA reuse strategies across the documentation ecosystem.


* Work closely with translation teams and ensure content is localization-ready for multiple geographies.

Quality & Processes


* Conduct SME reviews to ensure accuracy and completeness.


* Participate in Agile ceremonies and integrate documentation activities into sprints.


* Support continuous improvement initiatives in automation, content reuse, and digital documentation.


* Publish content for both online and print channels.

Requi...