Child Support Caseworker

Description & Requirements

Maximus is excited to offer a rewarding opportunity for a Child Support Caseworker to join our Kansas City, KS team! In this role, you will manage a caseload and provide compassionate, detail-oriented support to clients, ensuring each case moves forward with accuracy and care.

This is a full-time, onsite position, Monday through Friday from 8:00 AM to 5:00 PM.

Why Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal systems.

- Establish and enforce child support orders.

- Conduct research to locate non-custodial parents.

- Research and review records to gather information vital to cases.

- Educate customers on the process and their options and respond to customer inquiries.

- Verify existing data on an automated child support system.

Minimum Requirements

- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

- Must reside in or near Kansas City, KS or Wichita, KS and be available to work onsite full-time

- Reliable transportation for commuting to and from work

- Strong customer service skills with a professional, courteous, and helpful demeanor

- Excellent written and verbal communication skills

- Ability to multitask and manage workload effectively in a fast-paced environment

- Proficient in using technology and comfortable navigating multiple systems simultaneously

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information...