Medical Assistant I

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Time Type:
Full time

Department:
South End Recovery Services

All Locations:
1601 Washington Street, 79 Paris Street

Position Summary:
The Recovery Services Medical Assistant I is a key member of a passionate care team that embraces harm reduction and recovery-oriented treatment.

In this role, you will work closely with nurses and providers to support patients and help ensure that care is delivered with dignity, respect, and compassion.

This position combines hands-on patient care with essential support activities.

Responsibilities include taking vital signs, collecting urine samples, recording accurate patient information, welcoming and orienting new patients to the program, scheduling intakes, and reaching out to those who miss appointments.

As the first connection patients make, the Medical Assistant ensures they feel seen, valued, and supported the moment they walk through the door.

Because our program serves individuals living with substance use and behavioral health conditions, the Medical Assistant plays an active part in addressing both the physical and emotional needs of patients.

The role also contributes to broader program initiatives, including grant documentation, compliance with state and regulatory guidelines, and ongoing quality improvement efforts.

At Recovery Services, harm reduction is more than a philosophy; it is the foundation of our work.

As the Medical Assistant I, you will join a team passionate about meeting people where they are, removing barriers to care, and supporting patients on their unique paths toward health and recovery.

This position is ideal for someone who enjoys a balance of clinical tasks and patient interaction, thrives in a team setting, and wants to make a direct impact on people’s lives.

Every day offers the opportunity to learn, support patients through their recovery journey, and be part of a team that is deeply passionate about compassionate, patient-centered care.

The Medical Assistant is an essential member of our Recovery Services team, providing hands-on support to both pat...