Senior Field Service Technician

There's never been a better time to join Schneider Electric.

We are "The" global specialist in energy management, offering integrated solutions to make energy safer, more reliable, efficient and productive.

Our 120,000 employees in 102 countries help people and organizations make the most of their energy.

Our commitment to customers, respect for employees, obsession with performance, team spirit and risk-taking, and protection of the environment are values shared by our teams worldwide.

With national initiatives with Habitat for Humanity and United Way, involvement in charities and local organizations near Schneider Electric locations, we are determined to make our communities a better place to live and work.

At Schneider Electric, the career opportunities are enormous.

Schneider Electric Canada is part of the North American Division, one of four geographic divisions of Schneider Electric, whose global headquarters are based in Paris, France.

We pride ourselves on being extremely diverse, both culturally and technically.

Main responsibilities:


* Install electrical components on customer sites.


* Diagnose and repair troubled equipment at our customers' sites.


* Perform preventive maintenance on electrical equipment.


* Provide estimates of our products and services as required.


* Order parts and track delivery.


* Maintain, repair, modernize and provide technical support for the range of products offered by Schneider Electric in the workshop and at customer sites.


* Provide training sessions to internal and external customers on the use and care of our products.


* Carry out warranty and recall repairs on our products.


* Perform tests, calibrations, adjustments, corrections and verifications on Schneider Electric products.


* Manufacture and commission different types of equipment using tools such as computers and test benches, according to plans and specifications.


* Analyze electrical installations to determine the causes of problems and establish solutions using product technical manuals.


* Participate in consultations with engineering groups to find solutions to customer problems.


* Report customer suggestions for improving product design.


* Implement design changes and support customers.


* Carry out commissioning on various Schneider products according to requested specifications.


* Develop and maintain relationships with customers across Schneider Electric's entire offering.


* Maintain the tools, documentation and equipment provided to carry out the task.


* Write service reports for internal and external customers.

Qualifications and skills required:



* Good knowledge of the application and use of low- and medium-voltage electrical equipment.


* Minimum 10 years' experience in the field.


* College, university or technical equivalent.


* Good oral and written communication skills.


* Familiar with the use of a computer and Windows...