Customs Operations Specialist

Job Title: Customs Operations Specialist
Job Location: Port Huron, MI

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

As part of DHL Group, the world’s leading logistics provider operating in over 220 countries, we invite you to join our dynamic team.

Explore more about our vibrant career opportunities at DHL Careers.

Your Adventure Awaits!
We are thrilled to announce an exciting opportunity for a CUSTOMS BROKERAGE AGENT! In this pivotal role, you will orchestrate the movement of traffic from foreign destinations, ensuring a smooth and compliant process every step of the way.

Key Responsibilities:



* Assist in the customs and trade compliance processes to help ensure smooth and cost-effective customs clearance.


* Learn to classify dutiable import/export shipments, ensuring they comply with all government regulations.


* Support the import/export documentation process by receiving, reconciling, consolidating, and summarizing necessary documents and information.


* Participate in data entry activities, inputting information into the customs operating system and assisting in setting up master data for transactions.


* Help screen and update documentation to ensure compliance with federal regulations while supporting the archiving of important documents.


* Aid in filing customs entries and managing post-entry transactions efficiently.


* Maintain customer part lists and regularly update shipment information and physical status to keep records accurate.


* Collect necessary information to assist team members with duty, tax, and billing discrepancies.


* Follow established processes and systems for completing assigned tasks, reporting any recurring issues to supervisors for guidance.


* Research and help obtain the permits, licenses, and certificates needed for customs clearance and other formalities.


* Provide basic advice to customers on legal and customs topics, including trade compliance for shipments to sanctioned countries.


* Communicate with customs authorities to inquire about shipment status and any special handling needs.

Skills / Requirements:



* High School diploma or GED required.


* Exceptional oral and written communication skills.


* Strong customer service orientation.


* Proficiency in Microsoft Office products (Outlook, Word, and Excel).


* Experience in Customs Brokerage preferred but not required.

Pay Range: $15.86 - $21.15/hr.

(Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


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